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Guest Dukey
Posted

I get this when I try to go to a website in Win XP IE7. If I alt ctrl del, I

see in the IE 7 screen the word Hungapp. How do i get rid of this adware,

virus, etc...whatever it is?

Doug

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Posted

Re: Hungapp

 

Dukey <Dukey@discussions.microsoft.com> wrote:

>I get this when I try to go to a website in Win XP IE7. If I alt ctrl del,

 

Why would you do that?

> I see in the IE 7 screen the word Hungapp.

 

That's ALL? Nothing else? It's supposed to open your Task Manager.

Guest Colin Barnhorst
Posted

Re: Hungapp

 

A hung app is a hung application. One that for one reason or another is not

responding. It is hung up. It is not a virus. It is probably caused by an

IE add on. Try without the add ons.

 

 

 

"Dukey" <Dukey@discussions.microsoft.com> wrote in message

news:AF35E663-D005-427C-BE72-A3A38CC9984E@microsoft.com...

>I get this when I try to go to a website in Win XP IE7. If I alt ctrl del,

>I

> see in the IE 7 screen the word Hungapp. How do i get rid of this adware,

> virus, etc...whatever it is?

> Doug

Posted

RE: Hungapp

 

 

 

"Dukey" wrote:

> I get this when I try to go to a website in Win XP IE7. If I alt ctrl del, I

> see in the IE 7 screen the word Hungapp. How do i get rid of this adware,

> virus, etc...whatever it is?

> Doug

 

 

Hi Doug,

I hope you are reading your other posts, you got replies from other helpers

about the same issue, here is the link:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?author=Dukey&email=anonymous@discussions.microsoft.com&cid=22954982-f5c5-439c-8ce4-31ad7616aff9&dg=microsoft.public.windowsxp.general&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&sloc=&lang=en&cr=US

 

Come to your Issue, this error can happen for many reasons; a

Damaged/Corrupt application running in the background and not releasing the

memory in timely fashion back to the System, corrupted/outdated Third-party

Toolbar installed on your browser and an infestation from malware or viruses.

 

Go through these Cleaning steps:

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

 

Click on General Tab (1st Tab on the left) and you will see a Button called

[ Clear History ..] click on it to clear your History caches, then click on

[Delete Files..] to delete Internet Files created over the time, click on [

Delete Cookies...] to delete your cookies left by visiting websites.

 

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your

browser, On how to disable the Add-ons follow this:

Click on Programs Tab and then click the Manage Add-Ons Button there Disable

the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

later and see which is the culprit .

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

Scan for malware from here:

SuperAntispyware - Free

http://www.superantispyware.com/superantispywarefreevspro.html

RootkitRevealer v1.71

By Bryce Cogswell and Mark Russinovich

Run a scan from here on-line:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner (off-line scanner) from here:

http://www.avast.com/eng/avast-virus-cleaner.html

 

After the scan run disk clean-up on your drive and run this command:

sfc /scannow click [OK] and let it run till it finish and reboot your

machine.

 

Faulting application , version 0.0.0.0, faulting module unknown, version

0.0.0.0, fault address 0x00000000.

 

3... You may have a bad RAM try to test your RAM by running Memory test by

downloading this tool and unzip it and make a floppy or CD/DVD and run it on

Reboot.

http://oca.microsoft.com/en/windiag.asp.

You may need to reposition/reset the RAM sticks in their slots.

 

Have a look in the Event Viewer and send us the error messages you will see

there in your next post:

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

 

Please we need just the error messages with Red (X) and don't repeat the

error, just one of each kind and post them back in your next post.

HTH.

nass

---

http://www.nasstec.co.uk

Guest PA Bear [MS MVP]
Posted

Re: Hungapp

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Dukey wrote:

> I get this when I try to go to a website in Win XP IE7. If I alt ctrl del,

> I

> see in the IE 7 screen the word Hungapp. How do i get rid of this adware,

> virus, etc...whatever it is?

> Doug


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