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Weird Problem After Installing WinXP Fax Services


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Posted

I am ot sure if this is the correct group to post to.

 

I have a strange problem with XP Fax Services. I am using a Dell XPS410 with

XP MCE SP2 with all security and Hot Fixes up to date.

 

I can successfully install Fax Services, configure and use it. I can send

Faxes with no problems. I can send Faxes from MS Word.

 

However, after re-booting the computer for the first time after the install

certain Processes will hang for several minutes before functioning. Things

like IE 6 and Add/Remove Windows Components will just sit there doing

nothing.

 

Process Explorer shows no activity except for System Idle Process. When what

ever is hanging is finished you see changes in the Processes in Process

Explorer and everything is then normal. I looked at the Event Viewer logs

and there are several Error and Warning events listed. Following the links

to MS Support doesn't give useful info.

 

I tried fiddling with the Fax Services configuration but this doesn't make a

difference. I tried disabling Trend Micro I.S. Only doing an uninstall

helps.

 

Any ideas?

 

Rich

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Guest Colin Barnhorst
Posted

Re: Weird Problem After Installing WinXP Fax Services

 

You might also ask in the microsoft.public.windowsxp.print_fax newsgroup.

 

"Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

news:Oy5d9w5iIHA.4712@TK2MSFTNGP04.phx.gbl...

>I am ot sure if this is the correct group to post to.

>

> I have a strange problem with XP Fax Services. I am using a Dell XPS410

> with

> XP MCE SP2 with all security and Hot Fixes up to date.

>

> I can successfully install Fax Services, configure and use it. I can send

> Faxes with no problems. I can send Faxes from MS Word.

>

> However, after re-booting the computer for the first time after the

> install

> certain Processes will hang for several minutes before functioning. Things

> like IE 6 and Add/Remove Windows Components will just sit there doing

> nothing.

>

> Process Explorer shows no activity except for System Idle Process. When

> what

> ever is hanging is finished you see changes in the Processes in Process

> Explorer and everything is then normal. I looked at the Event Viewer logs

> and there are several Error and Warning events listed. Following the links

> to MS Support doesn't give useful info.

>

> I tried fiddling with the Fax Services configuration but this doesn't make

> a

> difference. I tried disabling Trend Micro I.S. Only doing an uninstall

> helps.

>

> Any ideas?

>

> Rich

>

>

Guest R. McCarty
Posted

Re: Weird Problem After Installing WinXP Fax Services

 

What Event Log ID#'s ? - It's possible that you're dealing with a

"Dependency" service issue. Certain services are dependant on

others to initialize properly. This can happen if someone has set

service start modes so that a normal service startup sequence does

not occur. XP will use a default timer of 30-seconds to wait on a

service to start. Is your computer taking longer than usual to boot

and become usable ?

 

Basically no XP setup should generate any Errors in the System

event log while booting. The clues are there it's just knowing which

event ID's are being logged.

 

 

"Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

news:Oy5d9w5iIHA.4712@TK2MSFTNGP04.phx.gbl...

>I am ot sure if this is the correct group to post to.

>

> I have a strange problem with XP Fax Services. I am using a Dell XPS410

> with

> XP MCE SP2 with all security and Hot Fixes up to date.

>

> I can successfully install Fax Services, configure and use it. I can send

> Faxes with no problems. I can send Faxes from MS Word.

>

> However, after re-booting the computer for the first time after the

> install

> certain Processes will hang for several minutes before functioning. Things

> like IE 6 and Add/Remove Windows Components will just sit there doing

> nothing.

>

> Process Explorer shows no activity except for System Idle Process. When

> what

> ever is hanging is finished you see changes in the Processes in Process

> Explorer and everything is then normal. I looked at the Event Viewer logs

> and there are several Error and Warning events listed. Following the links

> to MS Support doesn't give useful info.

>

> I tried fiddling with the Fax Services configuration but this doesn't make

> a

> difference. I tried disabling Trend Micro I.S. Only doing an uninstall

> helps.

>

> Any ideas?

>

> Rich

>

>

Posted

Re: Weird Problem After Installing WinXP Fax Services

 

I did there, no replies.

 

 

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

news:%23wEOpy5iIHA.4396@TK2MSFTNGP04.phx.gbl...

> You might also ask in the microsoft.public.windowsxp.print_fax newsgroup.

>

> "Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

> news:Oy5d9w5iIHA.4712@TK2MSFTNGP04.phx.gbl...

>>I am ot sure if this is the correct group to post to.

>>

>> I have a strange problem with XP Fax Services. I am using a Dell XPS410

>> with

>> XP MCE SP2 with all security and Hot Fixes up to date.

>>

>> I can successfully install Fax Services, configure and use it. I can send

>> Faxes with no problems. I can send Faxes from MS Word.

>>

>> However, after re-booting the computer for the first time after the

>> install

>> certain Processes will hang for several minutes before functioning.

>> Things

>> like IE 6 and Add/Remove Windows Components will just sit there doing

>> nothing.

>>

>> Process Explorer shows no activity except for System Idle Process. When

>> what

>> ever is hanging is finished you see changes in the Processes in Process

>> Explorer and everything is then normal. I looked at the Event Viewer logs

>> and there are several Error and Warning events listed. Following the

>> links to MS Support doesn't give useful info.

>>

>> I tried fiddling with the Fax Services configuration but this doesn't

>> make a

>> difference. I tried disabling Trend Micro I.S. Only doing an uninstall

>> helps.

>>

>> Any ideas?

>>

>> Rich

>>

>>

>

Posted

Re: Weird Problem After Installing WinXP Fax Services

 

I suspected that this is what was happening from the error messages. I just

have to figure out what it is causing it.

 

Thank you

 

 

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message

news:O7kn305iIHA.4468@TK2MSFTNGP03.phx.gbl...

> What Event Log ID#'s ? - It's possible that you're dealing with a

> "Dependency" service issue. Certain services are dependant on

> others to initialize properly. This can happen if someone has set

> service start modes so that a normal service startup sequence does

> not occur. XP will use a default timer of 30-seconds to wait on a

> service to start. Is your computer taking longer than usual to boot

> and become usable ?

>

> Basically no XP setup should generate any Errors in the System

> event log while booting. The clues are there it's just knowing which

> event ID's are being logged.

>

>

> "Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

> news:Oy5d9w5iIHA.4712@TK2MSFTNGP04.phx.gbl...

>>I am ot sure if this is the correct group to post to.

>>

>> I have a strange problem with XP Fax Services. I am using a Dell XPS410

>> with

>> XP MCE SP2 with all security and Hot Fixes up to date.

>>

>> I can successfully install Fax Services, configure and use it. I can send

>> Faxes with no problems. I can send Faxes from MS Word.

>>

>> However, after re-booting the computer for the first time after the

>> install

>> certain Processes will hang for several minutes before functioning.

>> Things

>> like IE 6 and Add/Remove Windows Components will just sit there doing

>> nothing.

>>

>> Process Explorer shows no activity except for System Idle Process. When

>> what

>> ever is hanging is finished you see changes in the Processes in Process

>> Explorer and everything is then normal. I looked at the Event Viewer logs

>> and there are several Error and Warning events listed. Following the

>> links to MS Support doesn't give useful info.

>>

>> I tried fiddling with the Fax Services configuration but this doesn't

>> make a

>> difference. I tried disabling Trend Micro I.S. Only doing an uninstall

>> helps.

>>

>> Any ideas?

>>

>> Rich

>>

>>

>

>

Posted

Re: Weird Problem After Installing WinXP Fax Services

 

I may have solved the problem by looking at the error messages. The errors

were for a Brother Print Spooler and the Intel Quick Resume in the Services

Start Up. I got rid of the Brother printer a long time ago and thought I had

removed all traces of it but Brother software is difficult to remove

completely. I disabled the Brother thing and the Intel Quick resume and it

works normally now with Windows Fax enabled.

 

Thanks again for the help

 

 

It may have been related to a no longer used Brother Printer Spooler Driver

and the Inter that was in the Windows Services. I d

"Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

news:Om8Eun6iIHA.944@TK2MSFTNGP05.phx.gbl...

>I suspected that this is what was happening from the error messages. I just

>have to figure out what it is causing it.

>

> Thank you

>

>

> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message

> news:O7kn305iIHA.4468@TK2MSFTNGP03.phx.gbl...

>> What Event Log ID#'s ? - It's possible that you're dealing with a

>> "Dependency" service issue. Certain services are dependant on

>> others to initialize properly. This can happen if someone has set

>> service start modes so that a normal service startup sequence does

>> not occur. XP will use a default timer of 30-seconds to wait on a

>> service to start. Is your computer taking longer than usual to boot

>> and become usable ?

>>

>> Basically no XP setup should generate any Errors in the System

>> event log while booting. The clues are there it's just knowing which

>> event ID's are being logged.

>>

>>

>> "Rich" <Rich_NoSpam@ptd_nospam.net> wrote in message

>> news:Oy5d9w5iIHA.4712@TK2MSFTNGP04.phx.gbl...

>>>I am ot sure if this is the correct group to post to.

>>>

>>> I have a strange problem with XP Fax Services. I am using a Dell XPS410

>>> with

>>> XP MCE SP2 with all security and Hot Fixes up to date.

>>>

>>> I can successfully install Fax Services, configure and use it. I can

>>> send

>>> Faxes with no problems. I can send Faxes from MS Word.

>>>

>>> However, after re-booting the computer for the first time after the

>>> install

>>> certain Processes will hang for several minutes before functioning.

>>> Things

>>> like IE 6 and Add/Remove Windows Components will just sit there doing

>>> nothing.

>>>

>>> Process Explorer shows no activity except for System Idle Process. When

>>> what

>>> ever is hanging is finished you see changes in the Processes in Process

>>> Explorer and everything is then normal. I looked at the Event Viewer

>>> logs

>>> and there are several Error and Warning events listed. Following the

>>> links to MS Support doesn't give useful info.

>>>

>>> I tried fiddling with the Fax Services configuration but this doesn't

>>> make a

>>> difference. I tried disabling Trend Micro I.S. Only doing an uninstall

>>> helps.

>>>

>>> Any ideas?

>>>

>>> Rich

>>>

>>>

>>

>>

>

>


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