Multiple logoffs required

[Guest steve_t]

I have a small network (2 DCs running Server 2003, 10 XP workstations).

Recently, a few people have had to select the Log off option twice in order

to actually log off. The first time, they are prompted w/the standard "Are

you sure you want to log off?" question, but even when clicking Yes, they

stay logged in. They have to do the process a second time in order to

successfully log off. This doesn't happen with every user, but for the ones

who are affected, it happens every time. TIA for any ideas.

[Guest Dave Patrick]

Re: Multiple logoffs required

 

Try a diagnostic startup (msconfig) with no non-microsoft services and

applications. There is some app that hangs at logoff.

 

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"steve_t" wrote:

>I have a small network (2 DCs running Server 2003, 10 XP workstations).

> Recently, a few people have had to select the Log off option twice in

> order

> to actually log off. The first time, they are prompted w/the standard "Are

> you sure you want to log off?" question, but even when clicking Yes, they

> stay logged in. They have to do the process a second time in order to

> successfully log off. This doesn't happen with every user, but for the

> ones

> who are affected, it happens every time. TIA for any ideas.

[Guest steve_t]

Re: Multiple logoffs required

 

Thanks for the suggestion. I was reviewing the event logs and noticed that

auditing was not configured for successful logon/logoff events, so I modified

Group Policy and rebooted the system. When I went to logoff to see if any

events were generated, I logged off on the first attempt. One other user who

had been having the problem happened to be in this weekend, and she also

logged off right away after a reboot. Not sure how or why that one change

appeared to have fixed it, but I'll find out for sure next week when the rest

of the crew comes in. If anyone still has a problem, I'll try the msconfig

option. Thanks again.

 

Steve

 

"Dave Patrick" wrote:

> Try a diagnostic startup (msconfig) with no non-microsoft services and

> applications. There is some app that hangs at logoff.

>

>

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

> "steve_t" wrote:

> >I have a small network (2 DCs running Server 2003, 10 XP workstations).

> > Recently, a few people have had to select the Log off option twice in

> > order

> > to actually log off. The first time, they are prompted w/the standard "Are

> > you sure you want to log off?" question, but even when clicking Yes, they

> > stay logged in. They have to do the process a second time in order to

> > successfully log off. This doesn't happen with every user, but for the

> > ones

> > who are affected, it happens every time. TIA for any ideas.

>

[Guest Dave Patrick]

Re: Multiple logoffs required

 

Ok, you're welcome.

 

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"steve_t" wrote:

> Thanks for the suggestion. I was reviewing the event logs and noticed that

> auditing was not configured for successful logon/logoff events, so I

> modified

> Group Policy and rebooted the system. When I went to logoff to see if any

> events were generated, I logged off on the first attempt. One other user

> who

> had been having the problem happened to be in this weekend, and she also

> logged off right away after a reboot. Not sure how or why that one change

> appeared to have fixed it, but I'll find out for sure next week when the

> rest

> of the crew comes in. If anyone still has a problem, I'll try the msconfig

> option. Thanks again.

>

> Steve

[Guest lforbes]

RE: Multiple logoffs required

 

Hi,

 

There is an application hanging on logoff. More than likely it is Adobe

Reader. I have that happen quite a bit when they open a PDF while in Internet

explorer.

 

If you are there with a user - try hitting Ctrl-Alt-Del and running task

manager. View what is listed under the username and see if there are any

applications running that shouldn't be.

 

Cheers,

Lara

 

"steve_t" wrote:

> I have a small network (2 DCs running Server 2003, 10 XP workstations).

> Recently, a few people have had to select the Log off option twice in order

> to actually log off. The first time, they are prompted w/the standard "Are

> you sure you want to log off?" question, but even when clicking Yes, they

> stay logged in. They have to do the process a second time in order to

> successfully log off. This doesn't happen with every user, but for the ones

> who are affected, it happens every time. TIA for any ideas.