DVD RW Drive wont read some disks

[ann2010]

Hi

 

I have a Acer Aspire L3600 PC, running Vista Home Premium, It has been working fine until the last few weeks.

 

Now it wont read some of my disks, and only gives me options to burn a disk or format etc.

 

I have just triued to install software and it wont read that disk either.

 

They are all working fine on my laptop which runs XP.

 

Can anyone help?

 

Thanks

[Plastic Nev]

Hi Ann and welcome to Extreme Tech Support - Free PC Help.

 

I know some DVD disks don't tell you what exact type of disk they are but can you tell us are the disks it will read all of one type and those it won't read of a different type. I mean are they DVD+ or DVD- Or is it a case of it reads disks you have burned, but not commercial disks.

Any thing else at all that may be a way of separating one type from another would be a help to try and identify what the problem may be.

You could also try getting a DVD cleaner disk and see if that helps.

Nev.

[ann2010]

Some are disks I have burned myself. But one is new software that I bought which was working perfectly fine till a few weeks ago.

 

I have tried deleting the driver and reinstalling.

[RandyL]

It sounds like the read head has failed but not the write head. That's often the case. A new combo drive is probably needed.