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Posted

Hi and welcome to Extreme Tech Support - Free PC Help.

 

Can you tell us a bit more about any messages you get on screen when this happens, also it may be of help to us if you can tell us the make and model of your computer. At the moment we need as much information as possible in order to help.

Please also turn off the caps lock, it looks like you are shouting.

Nev.

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I have installed Windows, now how do I install the curtains? 😄

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Posted

not updating downloads.

 

Hi and welcome to Extreme Tech Support - Free PC Help.

 

Can you tell us a bit more about any messages you get on screen when this happens, also it may be of help to us if you can tell us the make and model of your computer. At the moment we need as much information as possible in order to help.

Please also turn off the caps lock, it looks like you are shouting.

 

 

 

thank you for you reply, i am an old age pensioner,and this kind of thing is new to me.

my son built my computer about 3years ago.it has windows xp,and 4shared internet

connection. thank you once more. from wasping888

Posted

The computer may need a bit of a cleanup.

 

How much free space do you have left on the computer?

 

Click start/all programs/accessories/system tools/disk cleanup.

 

Check ALL boxes and click ok.

 

Or download and install: CCleaner - Optimization and Cleaning - Free Download

 

Open CCleaner.

 

Highlight the Cleaner button top left.

 

Click analyze button bottom right.

 

Once analyze has finished click run cleaner button on the bottom right.

 

Open Internet explorer.

 

Click tools/internet options and delete history/temp files etc.

 

Under tools/internet options/advanced tab scroll down to empty temp files when IE closes and click apply.

 

Cloes IE and reopen.

 

Attempt to download and install the updates again.

Rwy'n ceisio fy ngorau......................
Posted
The computer may need a bit of a cleanup.

 

How much free space do you have left on the computer?

 

Click start/all programs/accessories/system tools/disk cleanup.

 

Check ALL boxes and click ok.

 

Or download and install: CCleaner - Optimization and Cleaning - Free Download

 

Open CCleaner.

 

Highlight the Cleaner button top left.

 

Click analyze button bottom right.

 

Once analyze has finished click run cleaner button on the bottom right.

 

Open Internet explorer.

 

Click tools/internet options and delete history/temp files etc.

 

Under tools/internet options/advanced tab scroll down to empty temp files when IE closes and click apply.

 

Cloes IE and reopen.

 

Attempt to download and install the updates again.

wasping888 thank you all for your advice,my son has fixed the problem,had to delete some infected files,and set me up a new log in,thank you all.:)

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