Cannot run a video from a website

[Guest Paula]

Hi

I am trying to run a television program from a website. I am using XP Pro

and IE 7. When I try to run the video I get 'Done but with errors on page'

at the bottom left corner. When I click on it I get an error message which

reads 'SWF object' is undefined.

I've done searches throughout the Microsoft support site & Technet and

cannot find a resolution. Any suggestions?

Thanks

Paula

[Guest Shenan Stanley]

Re: Cannot run a video from a website

 

Paula wrote:

> I am trying to run a television program from a website. I am using

> XP Pro and IE 7. When I try to run the video I get 'Done but with

> errors on page' at the bottom left corner. When I click on it I

> get an error message which reads 'SWF object' is undefined.

> I've done searches throughout the Microsoft support site & Technet

> and cannot find a resolution. Any suggestions?

 

- Remove Adobe Flash and Shockwave using Control Panel --> Add or Remove

Programs.

- Reboot.

- Log on as an user with Administrative Level Rights...

- Using Internet Explorer, visit http://www.adobe.com/ and install Adobe

Flash and Adobe Shockwave fresh.

(Flash: http://www.adobe.com/go/EN_US-H-GET-FLASH )

(Shockwave: http://www.adobe.com/go/EN_US-H-GET-SHOCKWAVE )

- For good measure - after you have finished installing both, close all

Internet Explorer windows.

- Open an Internet Explorer window and attempt to visit whatever the site is

that you cannot currently view the video on.

 

If it does not work - let us know the specific site.

 

You may also wish to try downloading/installing Mozilla Firefox (Internet

browser) and attempting to utilize it. You will need to install Firefox

followed by using it to visit the same two pages above and download/install

the version of Flash and Shockwave for Firefox. I have actually seen cases

where just installing a third party browser and installing the alternative

versions (for Netscape/Mozilla/etc) of Flash and Shockwave have actually

fixed the problems you are experiencing with Internet Explorer as well... as

strange as that may sound.

 

--

Shenan Stanley

MS-MVP

--

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