zune software will not open

March 23, 2008

I am running xp sp3 and i just did a system restore. Now my zume

software will not run. When i clickon the icon, i get the loading

mouse pointer, then it goes off and the program does not run. when i

go to run in the start menu, put in "zune.exe". in the task manager it

shows it come up for a second,then the process dissappears. I have

uninstall and reinstall 4 time , no luck .I have check all suggestion

ever thing ok.This issue was before i installed sp3.To day i unstalled

zune again, but this time i installed version 1.0 from cd that can

with zune device, it will open.but when i plug the zune device in ,it

state "to start, update the zune software on your pc." I went to

windows update and downloaded version 2.3, but when it said launch

nothing came up. Everthing is same as before.

Today i had this issues pop up. When i discennect from internet the

follows error pop up. ZuneBusenum.exe- application error. The

instuction at "0x100028f9" referenced memory at "0xoob442a8" the

memory could not be "written"

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