timdalton Posted April 30, 2010 Posted April 30, 2010 I've had my printer for a couple of years now but have never bothered printing a document in colour before until now I got a new colour ink no 27 cartridge free with the printer when I bought it. The trouble it won't print anything! I have reinstalled the cartridge several times, I have shook and cleaned it with a damp cloth and my hands are covered in ink, so it's not empty or dried up. Any ideas where the blockage could be or do I simply need to buy another cartridge?! The black cartridge works fine. Quote
RandyL Posted May 2, 2010 Posted May 2, 2010 Two years is a long time to not use a cartridge. It may be clogged or dried out. There is the Z640 and T640. With the Z640 there is probably a control panel that will let you flush the jets. With the T640 you would use the printer display window. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
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