33 processes and then......

[Guest hpoincare]

My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty of

speed. Stock applications like Office 2003, visio, adobe reader. Nothing

extraordinary. However on restart of the PC, after login, she gets a blank

desktop.

 

It will stay blank until the cows come home (or longer, we still don't know

if it will ever resolve). By hitting ctl-alt-del I'm able to bring up task

manager and see that there are 33 processes that loaded and are running.

Always 33.

 

If I log her off (using the ctrl-alt-del) and login as another user (both

are admins), it comes right up. If I then go back to her profile it also

comes right back up. The same is true if I switch profiles and do this in

reverse. Seems the problem occurs only for the first person to login after

restarting the PC.

 

I'm about to flatten and reinstall, but thought I would check here if anyone

has any ideas? All ideas no matter how small or relavant are appreciated.

 

Thanks

[Guest Eric]

RE: 33 processes and then......

 

Since you intend to format and reinstall you might as well try a repair

install from the XP CD. If it works it will save you time reinstalling

everything apart from the missing updates.

 

This page tells you how to do that:

 

http://www.pcbuyerbeware.co.uk/RecoveringXP.htm

 

Eric - http://www.pcbuyerbeware.co.uk/

 

 

"hpoincare" wrote:

> My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty of

> speed. Stock applications like Office 2003, visio, adobe reader. Nothing

> extraordinary. However on restart of the PC, after login, she gets a blank

> desktop.

>

> It will stay blank until the cows come home (or longer, we still don't know

> if it will ever resolve). By hitting ctl-alt-del I'm able to bring up task

> manager and see that there are 33 processes that loaded and are running.

> Always 33.

>

> If I log her off (using the ctrl-alt-del) and login as another user (both

> are admins), it comes right up. If I then go back to her profile it also

> comes right back up. The same is true if I switch profiles and do this in

> reverse. Seems the problem occurs only for the first person to login after

> restarting the PC.

>

> I'm about to flatten and reinstall, but thought I would check here if anyone

> has any ideas? All ideas no matter how small or relavant are appreciated.

>

> Thanks

[Guest Bjarke Andersen]

Re: 33 processes and then......

 

=?Utf-8?B?aHBvaW5jYXJl?= <hpoincare@discussions.microsoft.com> crashed

Echelon writing news:E71AD36C-0E23-4960-802B-BA8DFCA89A23@microsoft.com:

> If I log her off (using the ctrl-alt-del) and login as another user

> (both are admins), it comes right up. If I then go back to her profile

> it also comes right back up. The same is true if I switch profiles and

> do this in reverse. Seems the problem occurs only for the first person

> to login after restarting the PC.

>

> I'm about to flatten and reinstall, but thought I would check here if

> anyone has any ideas? All ideas no matter how small or relavant are

> appreciated.

 

When the blank desktop appears, try kill explorer.exe through Task Manager,

and then run explorer.exe again.

 

Does this help?

 

--

Bjarke Andersen

[Guest Frank Saunders MS-MVP IE,OE/WM]

Re: 33 processes and then......

 

"hpoincare" <hpoincare@discussions.microsoft.com> wrote in message

news:E71AD36C-0E23-4960-802B-BA8DFCA89A23@microsoft.com...

> My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty

> of

> speed. Stock applications like Office 2003, visio, adobe reader. Nothing

> extraordinary. However on restart of the PC, after login, she gets a blank

> desktop.

>

> It will stay blank until the cows come home (or longer, we still don't

> know

> if it will ever resolve). By hitting ctl-alt-del I'm able to bring up

> task

> manager and see that there are 33 processes that loaded and are running.

> Always 33.

>

> If I log her off (using the ctrl-alt-del) and login as another user (both

> are admins), it comes right up. If I then go back to her profile it also

> comes right back up. The same is true if I switch profiles and do this in

> reverse. Seems the problem occurs only for the first person to login after

> restarting the PC.

>

> I'm about to flatten and reinstall, but thought I would check here if

> anyone

> has any ideas? All ideas no matter how small or relavant are appreciated.

>

> Thanks

 

Try Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

--

Frank Saunders MS-MVP IE,OE/WM

http://www.fjsmjs.com

Do not reply with email

[Guest smlunatick]

Re: 33 processes and then......

 

On Mar 25, 6:53 am, Eric <E...@discussions.microsoft.com> wrote:

> Since you intend to format and reinstall you might as well try a repair

> install from the XP CD. If it works it will save you time reinstalling

> everything apart from the missing updates.

>

> This page tells you how to do that:

>

> http://www.pcbuyerbeware.co.uk/RecoveringXP.htm

>

> Eric -http://www.pcbuyerbeware.co.uk/

>

>

>

> "hpoincare" wrote:

> > My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty of

> > speed. Stock applications like Office 2003, visio, adobe reader. Nothing

> > extraordinary. However on restart of the PC, after login, she gets a blank

> > desktop.

>

> > It will stay blank until the cows come home (or longer, we still don't know

> > if it will ever resolve).  By hitting ctl-alt-del I'm able to bring up task

> > manager and see that there are 33 processes that loaded and are running.

> > Always 33.

>

> > If I log her off (using the ctrl-alt-del) and login as another user (both

> > are admins), it comes right up. If I then go back to her profile it also

> > comes right back up. The same is true if I switch profiles and do this in

> > reverse. Seems the problem occurs only for the first person to login after

> > restarting the PC.

>

> > I'm about to flatten and reinstall, but thought I would check here if anyone

> > has any ideas?  All ideas no matter how small or relavant are appreciated.

>

> > Thanks- Hide quoted text -

>

> - Show quoted text -

 

Please note that the OP states a "factory image" XP which seems to

indicate that this laptop has a recovery method. This is a hard drive

"image" and not a complete XP install system. Repair installs are not

possible with this type of Xp installer.