Outlook 97

[Guest Roger Thompson]

Hi,

 

I have been using outlook 97 without any problems on a windows XP service

pack 2 machine for some time.

 

I recently had to re-install XP and now I can't open Outlook 97 ( just get a

send error report dialog box headed 'OUTLOOK.EXE has encountered a problem

and needs to close. We are sorry for the inconvenience'

 

Could anyone help resolve this please?

[Guest Pegasus \(MVP\)]

Re: Outlook 97

 

 

"Roger Thompson" <RogerThompson@discussions.microsoft.com> wrote in message

news:D43AF6A7-CC63-47FE-8F0C-67CA7D9C8C52@microsoft.com...

> Hi,

>

> I have been using outlook 97 without any problems on a windows XP service

> pack 2 machine for some time.

>

> I recently had to re-install XP and now I can't open Outlook 97 ( just get

> a

> send error report dialog box headed 'OUTLOOK.EXE has encountered a problem

> and needs to close. We are sorry for the inconvenience'

>

> Could anyone help resolve this please?

>

 

Have you tried an Outlook newsgroup?

[Guest smlunatick]

Re: Outlook 97

 

Outlook was never a part of any versions of Windows. Outlook is a part of the

MS Office system. Outlook can also be purchased as a separate product. Since

you state that you reinstalled XP, may need to re-install your other

applications.

 

On 26/03/2008 Roger Thompson <RogerThompson@discussions.microsoft.com> wrote:

>Hi,

>

> I have been using outlook 97 without any problems on a windows XP service

>pack 2 machine for some time.

>

>I recently had to re-install XP and now I can't open Outlook 97 ( just get a

>send error report dialog box headed 'OUTLOOK.EXE has encountered a problem

>and needs to close. We are sorry for the inconvenience'

>

>Could anyone help resolve this please?

>

[Guest PA Bear [MS MVP]]

Re: Outlook 97

 

Have you reinstalled Outlook 97?

 

Outlook-specific newsgroups include:

 

http://news://msnews.microsoft.com/microsoft.public.outlook.general

http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

http://news://msnews.microsoft.com/microsoft.public.outlook.installation

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Roger Thompson wrote:

> Hi,

>

> I have been using outlook 97 without any problems on a windows XP service

> pack 2 machine for some time.

>

> I recently had to re-install XP and now I can't open Outlook 97 ( just get

> a

> send error report dialog box headed 'OUTLOOK.EXE has encountered a problem

> and needs to close. We are sorry for the inconvenience'

>

> Could anyone help resolve this please?

[Guest Colin Barnhorst]

Re: Outlook 97

 

He's getting an outlook.exe message so it appears he has.

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...

> Have you reinstalled Outlook 97?

>

> Outlook-specific newsgroups include:

>

> http://news://msnews.microsoft.com/microsoft.public.outlook.general

> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

> Roger Thompson wrote:

>> Hi,

>>

>> I have been using outlook 97 without any problems on a windows XP service

>> pack 2 machine for some time.

>>

>> I recently had to re-install XP and now I can't open Outlook 97 ( just

>> get a

>> send error report dialog box headed 'OUTLOOK.EXE has encountered a

>> problem

>> and needs to close. We are sorry for the inconvenience'

>>

>> Could anyone help resolve this please?

>

[Guest PD43]

Re: Outlook 97

 

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote:

>He's getting an outlook.exe message so it appears he has.

 

Sometimes I think "PA Bear" is older than I am and is suffering from

the early effects of the onset of Alzheimer's <grin>

[Guest PA Bear [MS MVP]]

Re: Outlook 97

 

Yes, that's a possible interpretation.

 

Colin Barnhorst wrote:

> He's getting an outlook.exe message so it appears he has.

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...

>> Have you reinstalled Outlook 97?

>>

>> Outlook-specific newsgroups include:

>>

>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Roger Thompson wrote:

>>> Hi,

>>>

>>> I have been using outlook 97 without any problems on a windows XP

>>> service

>>> pack 2 machine for some time.

>>>

>>> I recently had to re-install XP and now I can't open Outlook 97 ( just

>>> get a

>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a

>>> problem

>>> and needs to close. We are sorry for the inconvenience'

>>>

>>> Could anyone help resolve this please?

[Guest Colin Barnhorst]

Re: Outlook 97

 

<G>

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:u0R4gK4jIHA.5724@TK2MSFTNGP03.phx.gbl...

> Yes, that's a possible interpretation.

>

> Colin Barnhorst wrote:

>> He's getting an outlook.exe message so it appears he has.

>>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...

>>> Have you reinstalled Outlook 97?

>>>

>>> Outlook-specific newsgroups include:

>>>

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>>> --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>> AumHa VSOP & Admin http://aumha.net

>>> DTS-L http://dts-l.net/

>>>

>>>

>>> Roger Thompson wrote:

>>>> Hi,

>>>>

>>>> I have been using outlook 97 without any problems on a windows XP

>>>> service

>>>> pack 2 machine for some time.

>>>>

>>>> I recently had to re-install XP and now I can't open Outlook 97 ( just

>>>> get a

>>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a

>>>> problem

>>>> and needs to close. We are sorry for the inconvenience'

>>>>

>>>> Could anyone help resolve this please?

>

[Guest Bob I]

Re: Outlook 97

 

Yes, BUT just double-clicking on a shortcut to outlook.exe will start

Outlook even if it wasn't reinstalled, but then it will crash, because

it wasn't "installed".

 

Colin Barnhorst wrote:

> He's getting an outlook.exe message so it appears he has.

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...

>

>> Have you reinstalled Outlook 97?

>>

>> Outlook-specific newsgroups include:

>>

>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Roger Thompson wrote:

>>

>>> Hi,

>>>

>>> I have been using outlook 97 without any problems on a windows XP

>>> service

>>> pack 2 machine for some time.

>>>

>>> I recently had to re-install XP and now I can't open Outlook 97 (

>>> just get a

>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a

>>> problem

>>> and needs to close. We are sorry for the inconvenience'

>>>

>>> Could anyone help resolve this please?

>>

>>

>

[Guest Onsokumaru]

Re: Outlook 97

 

The OP doesn't state what he means by "reinstall".

 

Was it a repair install, or a fresh XP install with all programs reinstalled

as well.

 

"Bob I" <birelan@yahoo.com> wrote in message

news:%230Z0cd4jIHA.2396@TK2MSFTNGP05.phx.gbl...

> Yes, BUT just double-clicking on a shortcut to outlook.exe will start

> Outlook even if it wasn't reinstalled, but then it will crash, because it

> wasn't "installed".

>

> Colin Barnhorst wrote:

>> He's getting an outlook.exe message so it appears he has.

>>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...

>>

>>> Have you reinstalled Outlook 97?

>>>

>>> Outlook-specific newsgroups include:

>>>

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>>> --

<snip>

[Guest WindPipe]

Re: Outlook 97

 

Roger Thompson wrote:

> Hi,

>

> I have been using outlook 97 without any problems on a windows XP service

> pack 2 machine for some time.

>

> I recently had to re-install XP and now I can't open Outlook 97 ( just get a

> send error report dialog box headed 'OUTLOOK.EXE has encountered a problem

> and needs to close. We are sorry for the inconvenience'

>

> Could anyone help resolve this please?

>

 

Not too sure on the specifics Roger, have you applied the most up to date service pack(s)

for Office 97 after installing it? I'm not too sure (it's been a while since I have used

MSO97), but I think MSO97 requires the services packs for WinXP SP1 and above.

 

- WindPipe

[Guest PD43]

Re: Outlook 97

 

WindPipe <wind_pipe@msnews.com> wrote:

> I think MSO97 requires the services packs for WinXP SP1 and above.

 

Office 97 will work just fine on XP with no updates installed.