Blue screen caused by driver issue

[Guest Chris]

Hi, I keep getting a blue screen for the past couple of weeks and have no

idea why. I have XP on my computer; have not installed any new hardware in

months. Only thing that has changed is a newer version of Norton antivirus.

Un-installed and re-installed Symantec yesterday, but got a beautiful blue

screen on start-up this morning. Error message is:

"After you install a new hardware device or new software, Windows XP may

continuously restart, or you may receive an error message on a blue screen

View products that this article applies to.

Article ID : 322205

Last Review : November 9, 2007

Revision : 6.0

This article was previously published under Q322205"

I have gone through the article and taken the various steps but it hasn't

helped and I still don't know which driver causes the problem.

Can anyone help, please?

[Guest Colin Barnhorst]

Re: Blue screen caused by driver issue

 

Use System Restore to restore to a point before all this started and see if

that resolves the problem.

 

"Chris" <Chris@discussions.microsoft.com> wrote in message

news:BE571F07-67C6-49B1-BC5F-B307F4BC56F4@microsoft.com...

> Hi, I keep getting a blue screen for the past couple of weeks and have no

> idea why. I have XP on my computer; have not installed any new hardware in

> months. Only thing that has changed is a newer version of Norton

> antivirus.

> Un-installed and re-installed Symantec yesterday, but got a beautiful blue

> screen on start-up this morning. Error message is:

> "After you install a new hardware device or new software, Windows XP may

> continuously restart, or you may receive an error message on a blue screen

> View products that this article applies to.

> Article ID : 322205

> Last Review : November 9, 2007

> Revision : 6.0

> This article was previously published under Q322205"

> I have gone through the article and taken the various steps but it hasn't

> helped and I still don't know which driver causes the problem.

> Can anyone help, please?

[Guest Chris]

Re: Blue screen caused by driver issue

 

Hi Colin,,

I have tried System Restore but keep getting the problem.

I've managed to find out what the error message says on the blue screen:

PFN_LIST_CORRUPT

Do you have any idea what I can do about it?

Thanks,

Chris

 

"Colin Barnhorst" wrote:

> Use System Restore to restore to a point before all this started and see if

> that resolves the problem.

>

> "Chris" <Chris@discussions.microsoft.com> wrote in message

> news:BE571F07-67C6-49B1-BC5F-B307F4BC56F4@microsoft.com...

> > Hi, I keep getting a blue screen for the past couple of weeks and have no

> > idea why. I have XP on my computer; have not installed any new hardware in

> > months. Only thing that has changed is a newer version of Norton

> > antivirus.

> > Un-installed and re-installed Symantec yesterday, but got a beautiful blue

> > screen on start-up this morning. Error message is:

> > "After you install a new hardware device or new software, Windows XP may

> > continuously restart, or you may receive an error message on a blue screen

> > View products that this article applies to.

> > Article ID : 322205

> > Last Review : November 9, 2007

> > Revision : 6.0

> > This article was previously published under Q322205"

> > I have gone through the article and taken the various steps but it hasn't

> > helped and I still don't know which driver causes the problem.

> > Can anyone help, please?

>

[Guest PD43]

Re: Blue screen caused by driver issue

 

Chris <Chris@discussions.microsoft.com> wrote:

>I have tried System Restore but keep getting the problem.

>I've managed to find out what the error message says on the blue screen:

>PFN_LIST_CORRUPT

>Do you have any idea what I can do about it?

 

Everything on Google related to that says it is a memory issue.

 

http://tinyurl.com/27n6vq

[Guest HeyBub]

Re: Blue screen caused by driver issue

 

Chris wrote:

> Hi, I keep getting a blue screen for the past couple of weeks and

> have no idea why. I have XP on my computer; have not installed any

> new hardware in months. Only thing that has changed is a newer

> version of Norton antivirus. Un-installed and re-installed Symantec

> yesterday, but got a beautiful blue screen on start-up this morning.

> Error message is: "After you install a new hardware device or new

> software, Windows XP may continuously restart, or you may receive an

> error message on a blue screen View products that this article

> applies to.

> Article ID : 322205

> Can anyone help, please?

 

1. Uninstall Norton.

2. Then visit the Symantec web site, download their sooper-sekret Norton

removal tool. Use the tool to scrub remnants of Norton.

3. Manually visit the registry for any residual mentions of Norton or

Symantec.

4. Remove any folders concerned with Norton.

 

What we're trying to do here is remove Norton from the list of possible

culprits.

 

If, after removing Norton (which is a good idea by itself), the problem

disappears, you can add back a different AV tool. There are several free

ones (AVG and Avast come to mind).

[Guest Chris]

Re: Blue screen caused by driver issue

 

HeyBub,

Thanks for the reply. Yes, i tried that yesterday, but the blue screen hit

again...

 

"HeyBub" wrote:

> 1. Uninstall Norton.

> 2. Then visit the Symantec web site, download their sooper-sekret Norton

> removal tool. Use the tool to scrub remnants of Norton.

> 3. Manually visit the registry for any residual mentions of Norton or

> Symantec.

> 4. Remove any folders concerned with Norton.

>

> What we're trying to do here is remove Norton from the list of possible

> culprits.

>

> If, after removing Norton (which is a good idea by itself), the problem

> disappears, you can add back a different AV tool. There are several free

> ones (AVG and Avast come to mind).

>

>

>

[Guest Colin Barnhorst]

Re: Blue screen caused by driver issue

 

Reseat your video card (unless it is integrated video) and your memory

cards. While you are in the machine clean the dust from the fans and vents.

 

"Chris" <Chris@discussions.microsoft.com> wrote in message

news:E5E62A97-E759-4D8E-A20D-A52C91EF158C@microsoft.com...

> Hi Colin,,

> I have tried System Restore but keep getting the problem.

> I've managed to find out what the error message says on the blue screen:

> PFN_LIST_CORRUPT

> Do you have any idea what I can do about it?

> Thanks,

> Chris

>

> "Colin Barnhorst" wrote:

>

>> Use System Restore to restore to a point before all this started and see

>> if

>> that resolves the problem.

>>

>> "Chris" <Chris@discussions.microsoft.com> wrote in message

>> news:BE571F07-67C6-49B1-BC5F-B307F4BC56F4@microsoft.com...

>> > Hi, I keep getting a blue screen for the past couple of weeks and have

>> > no

>> > idea why. I have XP on my computer; have not installed any new hardware

>> > in

>> > months. Only thing that has changed is a newer version of Norton

>> > antivirus.

>> > Un-installed and re-installed Symantec yesterday, but got a beautiful

>> > blue

>> > screen on start-up this morning. Error message is:

>> > "After you install a new hardware device or new software, Windows XP

>> > may

>> > continuously restart, or you may receive an error message on a blue

>> > screen

>> > View products that this article applies to.

>> > Article ID : 322205

>> > Last Review : November 9, 2007

>> > Revision : 6.0

>> > This article was previously published under Q322205"

>> > I have gone through the article and taken the various steps but it

>> > hasn't

>> > helped and I still don't know which driver causes the problem.

>> > Can anyone help, please?

>>

[Guest Kayman]

Re: Blue screen caused by driver issue

 

On Wed, 26 Mar 2008 14:47:01 -0700, Chris wrote:

> Hi, I keep getting a blue screen for the past couple of weeks and have no

> idea why.

 

<snip>

 

Beginners Guides: Crash Recovery - Dealing with the Blue Screen Of Death

http://www.pcstats.com/articleview.cfm?articleID=1647