Word macros and Terminal Server

[Guest Mario - Roma]

I realize that my issue is related to unsupported applications, but I hope

that somebody can help anyway.

A Terminal Server is based on Windows Server 2003 and users access it via

WAN.

Remote users report that all the applications provide acceptable response

time except Word 97 (!) macros.

The same users report that sometimes they connect to the TS and get

acceptable response times with Word 97 macros and other times they connect

to the same TS and get very slow response times.

If a session starts with a good/bad response time the response time remains

the same for all the session.

Is there anything I can check to investigate and, maybe, solve the problem?

Suggestions, pointers and hints welcome...

Mario

[Guest Frane]

Re: Word macros and Terminal Server

 

I don't understand they have slow response times with application or

with whole terminal session?

 

 

_______________________________________________________

Frane Borozan

Terminal Services and Citrix Presentation Server user logging

http://www.terminalserviceslog.com

[Guest Mario - Roma]

Re: Word macros and Terminal Server

 

Thank you for your message.

They have slow response with the whole sessions but mainly with the Word

macro based application.

Any suggestion?

Regards

Mario

 

"Frane" <frane.borozan@gmail.com> ha scritto nel messaggio

news:dc042c32-3cf6-4c4e-bd96-9e0744ba97f9@u10g2000prn.googlegroups.com...

>I don't understand they have slow response times with application or

> with whole terminal session?

>

>

> _______________________________________________________

> Frane Borozan

> Terminal Services and Citrix Presentation Server user logging

> http://www.terminalserviceslog.com

[Guest Frane]

Re: Word macros and Terminal Server

 

Try to monitor processor time, maybe user when run macro takes all CPU

time. How much that macro runs?

As I understand they have normal response time when they are working

anything else instead of word macros?

 

_______________________________________________________

Frane Borozan

Terminal Services and Citrix Presentation Server user logging

http://www.terminalserviceslog.com

[Guest Soo Kuan Teo [MSFT]]

Re: Word macros and Terminal Server

 

can you share what does the macro do?

 

--

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"Mario - Roma" <mario@nospam.local> wrote in message

news:%237zCJdCkIHA.5956@TK2MSFTNGP03.phx.gbl...

>I realize that my issue is related to unsupported applications, but I hope

>that somebody can help anyway.

> A Terminal Server is based on Windows Server 2003 and users access it via

> WAN.

> Remote users report that all the applications provide acceptable response

> time except Word 97 (!) macros.

> The same users report that sometimes they connect to the TS and get

> acceptable response times with Word 97 macros and other times they connect

> to the same TS and get very slow response times.

> If a session starts with a good/bad response time the response time

> remains the same for all the session.

> Is there anything I can check to investigate and, maybe, solve the

> problem?

> Suggestions, pointers and hints welcome...

> Mario

>

>

>