Wireless Network Connection

[clucky]

I have restored my daughters Acer laptop to the factory settings. This has went ok except that I cannot cannot via the wireless network. I can press the switch at the front and it toggles between wireless network enabled / disabled. But there is no icon on the system tray and when I view network connections via the start menu it does not show a wireless connection.

 

Can anyone help with this

[monkeyboy]

With factory settings, it's normally better to go wired before you go wireless. I'd check device manager for any exclamation marks and update any necessary drivers while you're 'plugged in'.

[KenB]

Start > Run ..type in...devmgmt.msc ...ENTER

 

Click the + next to Network Adapters

Are there any yellow exclamation marks or red Xs ?

 

If your wireless adapter is shown it should say something like WiFi Link 5100 AGN - is it ?

 

Let us know your Operating System.

[clucky]

I am hard wired at the moment and it is working ok. I have looked at the device manager and it has a yellow question mark against the network controller. It is saying that it cannot find the driver for this device (code 28) I dont have any discs so have let it search the internet for a driver but it has not found anything.

[clucky]

Running on windows xp. I have tried the devmgmt.msc. It take me to the network drivers with the yellow questions mark. As before i have tried to load the driver but it cannot find anything

[KenB]

Let us know the model number of your Acer.

[clucky]

extensa 5220

[KenB]

There is a Wireless drivers here against XP:

Acer Europe - Service & Support, Drivers & Utilities, Downloads, Notebook, Extensa 5220

 

Does Device Manager give you a clue to the driver ?

[clucky]

The device manager is only showing a question mark against network controller. I have tried the link you gave but I dont know which items to try to download

[KenB]

Click on the arrow next to XP - Drivers and Utilities

 

I see 4 Wireless options. This is why I asked if there was anything listed in Device Manager.

 

I have an Acer and mine is Intel.

On this basis alone - try the Wireless_Intel_3945 driver.

 

If it is not the right one we can delete it and try another.

[KenB]

You could try running Belarc to see if it can pickup the Wireless Adapter.

click here

[KenB]

Can't edit previous post - time limit reached !

 

You should find it listed under "Communications" if it is found.

[clucky]

Thanks for the help. It is now up and running on wireless.

 

It was the BCM driver that finally worked.

 

Donation on its way.

[KenB]

Glad it worked out for you :)