Microsoft Windows Terminal Server User Accounts

[Guest Johnny ''Guitar'' Deane]

We are running a windows 2003 server as a Terminal Server controlling remote

desktop connection from remote sites.

 

Users use the remote Desktop function to login to this server. Then they can

run applications remotely eg Word , as a sort of thin client.

 

We have a problem with one user account that fails to complete the logon

process. IE launches 2 times and eventually the process fails.

 

How can we remove this failing user account from this Terminal Server ? We

do not know the process.

What we want to do is delete the failing user's profile and log in again to

recreate one.

Can we do this ? How do we proceed?

 

Thanks

 

 

 

--

Thank You

[Guest Vera Noest [MVP]]

Re: Microsoft Windows Terminal Server User Accounts

 

Depends on the type of profiles that you have defined for the

users.

You will find the local profile of the user in C:\Documents and

Settings\<username> on the TS.

If you are using roaming profiles, then the profile is also stored

somewhere on a file server on your network.

 

Have you checked the EventLog on the TS for any error messages or

warnings when this user tries to connect?

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=

<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 28 mar 2008

in microsoft.public.windows.terminal_services:

> We are running a windows 2003 server as a Terminal Server

> controlling remote desktop connection from remote sites.

>

> Users use the remote Desktop function to login to this server.

> Then they can run applications remotely eg Word , as a sort of

> thin client.

>

> We have a problem with one user account that fails to complete

> the logon process. IE launches 2 times and eventually the

> process fails.

>

> How can we remove this failing user account from this Terminal

> Server ? We do not know the process.

> What we want to do is delete the failing user's profile and log

> in again to recreate one.

> Can we do this ? How do we proceed?

>

> Thanks

[Guest Johnny ''Guitar'' Deane]

Re: Microsoft Windows Terminal Server User Accounts

 

Vera, Many Thanks for your help. Could you please answer the question about

removing user account/profile.

 

Is there a process in windows or a tool?

 

There is nothing really odd in the Event Viewer.

 

 

--

Thank You

 

 

"Vera Noest [MVP]" wrote:

> Depends on the type of profiles that you have defined for the

> users.

> You will find the local profile of the user in C:\Documents and

> Settings\<username> on the TS.

> If you are using roaming profiles, then the profile is also stored

> somewhere on a file server on your network.

>

> Have you checked the EventLog on the TS for any error messages or

> warnings when this user tries to connect?

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=

> <JohnnyGuitarDeane@discussions.microsoft.com> wrote on 28 mar 2008

> in microsoft.public.windows.terminal_services:

>

> > We are running a windows 2003 server as a Terminal Server

> > controlling remote desktop connection from remote sites.

> >

> > Users use the remote Desktop function to login to this server.

> > Then they can run applications remotely eg Word , as a sort of

> > thin client.

> >

> > We have a problem with one user account that fails to complete

> > the logon process. IE launches 2 times and eventually the

> > process fails.

> >

> > How can we remove this failing user account from this Terminal

> > Server ? We do not know the process.

> > What we want to do is delete the failing user's profile and log

> > in again to recreate one.

> > Can we do this ? How do we proceed?

> >

> > Thanks

>

[Guest Vera Noest [MVP]]

Re: Microsoft Windows Terminal Server User Accounts

 

Just delete the files

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=

<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 29 mar 2008

in microsoft.public.windows.terminal_services:

> Vera, Many Thanks for your help. Could you please answer the

> question about removing user account/profile.

>

> Is there a process in windows or a tool?

>

> There is nothing really odd in the Event Viewer.

[Guest Johnny ''Guitar'' Deane]

Re: Microsoft Windows Terminal Server User Accounts

 

Vera, Thanks. We deleted the files for this user to no avail.

WE also removed the logon script for the network from this user's network

account.

When we logon as this user by Remote Desktop , the Server runs the network

logon script , which among other things starts IE. The desktop does not

appear.

Why does the logon script run? We do not know where it is coming from?

 

Thanks agin.

--

Thank You

 

 

"Vera Noest [MVP]" wrote:

> Just delete the files

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=

> <JohnnyGuitarDeane@discussions.microsoft.com> wrote on 29 mar 2008

> in microsoft.public.windows.terminal_services:

>

> > Vera, Many Thanks for your help. Could you please answer the

> > question about removing user account/profile.

> >

> > Is there a process in windows or a tool?

> >

> > There is nothing really odd in the Event Viewer.

>

[Guest Vera Noest [MVP]]

Re: Microsoft Windows Terminal Server User Accounts

 

A logon script can be defined in many places:

 

* in the properties of the user account in ADUC

* in the default logon script on the TS, i.e.

%systemroot%\system32\UsrLogon.cmd

* in a GPO linked to the OU which contains the TS machine account

* in a GPO linked to the OU which contains the user account

* in the StartUp folder in the All Users profile on the TS

* in the registry on the TS, in

HKLM\Software\Microsoft\WindowsNT\CurrentVersion

\Winlogon\Appsetup

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=

<JohnnyGuitarDeane@discussions.microsoft.com> wrote on 31 mar 2008

in microsoft.public.windows.terminal_services:

> Vera, Thanks. We deleted the files for this user to no avail.

> WE also removed the logon script for the network from this

> user's network account.

> When we logon as this user by Remote Desktop , the Server runs

> the network logon script , which among other things starts IE.

> The desktop does not appear.

> Why does the logon script run? We do not know where it is coming

> from?

>

> Thanks agin.