"WINDOWS CAN'T FIND NULL" error. help!?

[giannaschwartz]

when i opened my laptop, it showed the "windows can;t find null" error right after the wallpaper and the taskbar appeared.

 

what's the problem?

how can i fix it?

 

thanks!

 

[RandyL]

Hi giannaschwartz.

 

At the point you got the error I suspect malware. I'll let the malware experts know of your thread.

 

In the mean time are you able to get into safemode?

 

If they suspect malware we'll move your thread to the malware removal section.

[chiaz]

Hi giannaschwartz,

 

 

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything HijackThis found, copy and paste it back here.
  

Edited June 6, 2010 by chiaz