Guest Matt Carter Posted April 1, 2008 Posted April 1, 2008 I am TRYING to go from Server 2003 to Server 2008, however it is frustrating. We have 12 KMS licenses, and I installed it on a brand new, formatted HP ProLiant system, x64. Standard Server 2008 X64 and it worked fine, it wanted to register with Microsoft to authenticate, no problem, KMS key entered, wait... wait.. bam, done! Excellent! Happy camper. THEN! I tried to do the same for ANOTHER system, which is NOT our KMS server, but a "client." It's the exact same hardware, it's exact in almost every way, but it's AD03 instead of AD04 (KMS) and it doesn't like the license when I try to find it. I get: Error code 0xC004F038 I went to: http://support.microsoft.com/kb/938450 and found: Symptom When you try to use a KMS client to activate one or more computers, you may receive the following error message: 0xC004F038 The software Licensing Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator. Cause This issue may occur if the client computer count on the KMS host is not large enough. A minimum of 25 computers must be in the KMS pool. Workaround To work around this issue, you must add more computers to the KMS pool so that the KMS clients can be activated. To determine how many computers are in the KMS pool on the KMS host, run the following command at a command prompt: Slmgr.vbs -dli ---------------------------------- We have 12 (TWELVE) licenses (For 2008 servers ONLY), that's ALL we can afford, we're not rich! I do NOT know how to get the system to take the license. Do I put in the KMS license Key? ((sidenote)) {I have tried that on a Microsoft Windows Vista SP0 Business x86 system (to register other KMS Vista x86 systems) and it wanted me to CALL Microsoft and register over the phone, the people weren't happy and wanted me to continue to call Microsoft to get it resolved.} I am just trying to figure out HOW to get these to work, IF they can work, and if NOT, why was my manager given a KMS license that would NOT work?
Guest Darrell Gorter[MSFT] Posted April 8, 2008 Posted April 8, 2008 RE: Server 2008 KMS - Error code 0xC004F038 Hello, The count for server is 5 not 25 so the article needs to be updated. But you do need 5 KMS client servers to communicate to the KMS host machine prior to being able to activate. Standard or Enterprise? From an elevated cmd prompt What is the output from the KMS host machine of slmgr -dli What is the output from the KMS client machine of slmgr -dli xx out any internal server names from the output before posting. Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- |> Thread-Topic: Server 2008 KMS - Error code 0xC004F038 |> thread-index: AciT7UUFYIbvFvAORneE7GmgQaFCvg== |> From: =?Utf-8?B?TWF0dCBDYXJ0ZXI=?= <MLCarter1976@yahoo.com.(doNOTspam)> |> Subject: Server 2008 KMS - Error code 0xC004F038 |> Date: Tue, 1 Apr 2008 04:41:05 -0700 |> Lines: 37 |> Message-ID: <C6A33286-8B84-4742-8084-87429FFC0A21@microsoft.com> |> MIME-Version: 1.0 |> Content-Type: text/plain; |> charset="Utf-8" |> Content-Transfer-Encoding: 7bit |> X-Newsreader: Microsoft CDO for Windows 2000 |> Content-Class: urn:content-classes:message |> Importance: normal |> Priority: normal |> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992 |> Newsgroups: microsoft.public.windows.server.general |> Path: TK2MSFTNGHUB02.phx.gbl |> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:35488 |> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 |> X-Tomcat-NG: microsoft.public.windows.server.general |> |> I am TRYING to go from Server 2003 to Server 2008, however it is frustrating. |> We have 12 KMS licenses, and I installed it on a brand new, formatted HP |> ProLiant system, x64. Standard Server 2008 X64 and it worked fine, it wanted |> to register with Microsoft to authenticate, no problem, KMS key entered, |> wait... wait.. bam, done! Excellent! Happy camper. THEN! I tried to do |> the same for ANOTHER system, which is NOT our KMS server, but a "client." |> It's the exact same hardware, it's exact in almost every way, but it's AD03 |> instead of AD04 (KMS) and it doesn't like the license when I try to find it. |> I get: |> Error code 0xC004F038 |> I went to: http://support.microsoft.com/kb/938450 and found: |> Symptom |> When you try to use a KMS client to activate one or more computers, you may |> receive the following error message: |> 0xC004F038 |> The software Licensing Service reported that the computer could not be |> activated. The count reported by your Key Management Service (KMS) is |> insufficient. Please contact your system administrator. |> Cause |> This issue may occur if the client computer count on the KMS host is not |> large enough. A minimum of 25 computers must be in the KMS pool. |> Workaround |> To work around this issue, you must add more computers to the KMS pool so |> that the KMS clients can be activated. To determine how many computers are in |> the KMS pool on the KMS host, run the following command at a command prompt: |> Slmgr.vbs -dli |> ---------------------------------- |> We have 12 (TWELVE) licenses (For 2008 servers ONLY), that's ALL we can |> afford, we're not rich! I do NOT know how to get the system to take the |> license. Do I put in the KMS license Key? |> ((sidenote)) {I have tried that on a Microsoft Windows Vista SP0 Business |> x86 system (to register other KMS Vista x86 systems) and it wanted me to CALL |> Microsoft and register over the phone, the people weren't happy and wanted me |> to continue to call Microsoft to get it resolved.} |> |> I am just trying to figure out HOW to get these to work, IF they can work, |> and if NOT, why was my manager given a KMS license that would NOT work? |>
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