Can't remote desktop into server following reboot.

[Guest Bobby]

Hi

We are using Windows 2003 SR2.

 

Last night I was working from home and needed to reboot our exchange

server. When it came back, I tried to remote desktop into it but got

the message "Remote connections might not be enabled at the remote

computer". This morning I came in work and the server is working fine,

but I can't even remote desktop into it from work.

 

I assume that a service may be stopped or something similar. I could

try rebooting the server again, but can't do it just now. Can anybody

suggest what it might be, to save me rebooting the server?

 

Thanks for your help

 

Colin

[Guest Vera Noest [MVP]]

Re: Can't remote desktop into server following reboot.

 

Sounds like you need this hotfix:

 

930045 - A Windows Server 2003-based computer stops responding when

you shut down the computer in a remote console session

http://support.microsoft.com/?kbid=930045

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

Bobby <bobby2@blueyonder.co.uk> wrote on 02 apr 2008 in

microsoft.public.windows.terminal_services:

> Hi

> We are using Windows 2003 SR2.

>

> Last night I was working from home and needed to reboot our

> exchange server. When it came back, I tried to remote desktop

> into it but got the message "Remote connections might not be

> enabled at the remote computer". This morning I came in work and

> the server is working fine, but I can't even remote desktop into

> it from work.

>

> I assume that a service may be stopped or something similar. I

> could try rebooting the server again, but can't do it just now.

> Can anybody suggest what it might be, to save me rebooting the

> server?

>

> Thanks for your help

>

> Colin

[Guest Bobby]

Re: Can't remote desktop into server following reboot.

 

On 2 Apr, 11:12, "Vera Noest [MVP]" <vera.no...@remove-

this.hem.utfors.se> wrote:

> Sounds like you need this hotfix:

>

> 930045 - A Windows Server 2003-based computer stops responding when

> you shut down the computer in a remote console sessionhttp://support.microsoft.com/?kbid=930045

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting:  http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> Bobby <bob...@blueyonder.co.uk> wrote on 02 apr 2008 in

> microsoft.public.windows.terminal_services:

>

>

>

> > Hi

> > We are using Windows 2003 SR2.

>

> > Last night I was working from home and needed to reboot our

> > exchange server. When it came back, I tried to remote desktop

> > into it but got the message "Remote connections might not be

> > enabled at the remote computer". This morning I came in work and

> > the server is working fine, but I can't even remote desktop into

> > it from work.

>

> > I assume that a service may be stopped or something similar. I

> > could try rebooting the server again, but can't do it just now.

> > Can anybody suggest what it might be, to save me rebooting the

> > server?

>

> > Thanks for your help

>

> > Colin- Hide quoted text -

>

> - Show quoted text -

 

Thanks for the suggestion. Just to clarify something for me, the

server is responding in that it is working as it should, and it did

successfulyy reboot. The only issue is, I cannot remote access into

it. Is the hotfix meant o fix this problem?

[Guest Vera Noest [MVP]]

Re: Can't remote desktop into server following reboot.

 

Bobby <bobby2@blueyonder.co.uk> wrote on 02 apr 2008 in

microsoft.public.windows.terminal_services:

> On 2 Apr, 11:12, "Vera Noest [MVP]" <vera.no...@remove-

> this.hem.utfors.se> wrote:

>> Sounds like you need this hotfix:

>>

>> 930045 - A Windows Server 2003-based computer stops responding

>> when you shut down the computer in a remote console

>> sessionhttp://support.micro

> soft.com/?kbid=930045

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting:  http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> Bobby <bob...@blueyonder.co.uk> wrote on 02 apr 2008 in

>> microsoft.public.windows.terminal_services:

>>

>>

>>

>> > Hi

>> > We are using Windows 2003 SR2.

>>

>> > Last night I was working from home and needed to reboot our

>> > exchange server. When it came back, I tried to remote desktop

>> > into it but got the message "Remote connections might not be

>> > enabled at the remote computer". This morning I came in work

>> > and the server is working fine, but I can't even remote

>> > desktop into it from work.

>>

>> > I assume that a service may be stopped or something similar.

>> > I could try rebooting the server again, but can't do it just

>> > now. Can anybody suggest what it might be, to save me

>> > rebooting the server?

>>

>> > Thanks for your help

>>

>> > Colin- Hide quoted text -

>>

>> - Show quoted text -

>

> Thanks for the suggestion. Just to clarify something for me,

> the server is responding in that it is working as it should, and

> it did successfulyy reboot. The only issue is, I cannot remote

> access into it. Is the hotfix meant o fix this problem?

 

Mmm, good question, maybe not. I've applied the hotfix myself on

all of my servers, but they were hung during the shutdown process

and never really rebooted.

Have you logged on to the physical console of the server and

checked if Remote Desktop connectons (in Control Panel - System -

Remote) are still enabled?

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

[Guest Hank Arnold (MVP)]

Re: Can't remote desktop into server following reboot.

 

Bobby wrote:

> Hi

> We are using Windows 2003 SR2.

>

> Last night I was working from home and needed to reboot our exchange

> server. When it came back, I tried to remote desktop into it but got

> the message "Remote connections might not be enabled at the remote

> computer". This morning I came in work and the server is working fine,

> but I can't even remote desktop into it from work.

>

> I assume that a service may be stopped or something similar. I could

> try rebooting the server again, but can't do it just now. Can anybody

> suggest what it might be, to save me rebooting the server?

>

> Thanks for your help

>

> Colin

Have you looked at the event logs? Also, check to see if any services

set for "Automatic" are not running... Try and start any and see what

happens.

 

This is one huge reason that I avoid rebooting servers remotely at all

costs....

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services