RDP Connection Color Depth

[Guest Christian]

I am trying to connect to several clients in diferent environement with a

resolution of 2560 * 1600 and a color depth of 16 bit.

 

For the almost all servers everything works fine but there are a some server

that will not allow a higher color depth then 8 bit which is giving me some

problems with the software I am using remotely.

 

The servers have no special setup but they are all in the same environment.

The Graphic Card should be able to do it. There is no Terminal Server Config

that limits the color depth. If I connect with a smaller resolution the

connection uses 16 bit color depth.

 

Is there a kind of check up on the line speed while connecting rdp which

limits the color depth?

Is there a way to force the rdp connection to use 16 bit color depth even if

the speed is not fast enough?

Is there anything else I can check?

 

Any Help would be nice!

 

--

greets

 

Christian

[Guest Ratnesh Yadav [MSFT]]

Re: RDP Connection Color Depth

 

This issue has been fixed and the fix is available to all customers. You can

download it from

http://support.microsoft.com/kb/942610

 

Note: increasing the color depth for higher resolution leads to increase in

the memory required to store the bitmaps.

Since we store the images in kernel mode , we might run out of space in a

heavily loaded server scenarios when compared to using lower color depth.

 

Ratnesh

 

"Christian" <Christian@discussions.microsoft.com> wrote in message

news:4BF2D1AB-334E-4DE0-AE47-64EDD3C6957D@microsoft.com...

>I am trying to connect to several clients in diferent environement with a

> resolution of 2560 * 1600 and a color depth of 16 bit.

>

> For the almost all servers everything works fine but there are a some

> server

> that will not allow a higher color depth then 8 bit which is giving me

> some

> problems with the software I am using remotely.

>

> The servers have no special setup but they are all in the same

> environment.

> The Graphic Card should be able to do it. There is no Terminal Server

> Config

> that limits the color depth. If I connect with a smaller resolution the

> connection uses 16 bit color depth.

>

> Is there a kind of check up on the line speed while connecting rdp which

> limits the color depth?

> Is there a way to force the rdp connection to use 16 bit color depth even

> if

> the speed is not fast enough?

> Is there anything else I can check?

>

> Any Help would be nice!

>

> --

> greets

>

> Christian

>