Terminal printer issue

[Guest John]

Hi all,

 

I have Vista SP1 and the ts client version is 6.0.6001.18000. We have

windows 2003 SP2 terminal server. But, I can not see my local printers and

network printers on my ts session. (I do have map printer option enabled)

 

Which version do I need to see the printers in the ts session? Anything

missing?

 

Thank you.

[Guest Vera Noest [MVP]]

Re: Terminal printer issue

 

This has nothing to do with the version of the rdp client, since

printer redirection is supported from version 5.x and above.

 

Have you checked the EventLog on the Terminal Server? I will most

likely show an Event at the time you connect to the TS with the

reason for not redirecting your printers. A missing printer driver is

the most likely cause.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 03

apr 2008 in microsoft.public.windows.terminal_services:

> Hi all,

>

> I have Vista SP1 and the ts client version is 6.0.6001.18000.

> We have windows 2003 SP2 terminal server. But, I can not see my

> local printers and network printers on my ts session. (I do

> have map printer option enabled)

>

> Which version do I need to see the printers in the ts session?

> Anything missing?

>

> Thank you.

[Guest John]

Re: Terminal printer issue

 

Vera,

 

Thanks for your reply and help. It's the driver issue. I got event ID 1111

in the log:

By following KB 239088, do I have to change the registry key and create the

custom inf? Can the system automatically look for the default one

ntprint.inf? Another interesting thing, after I run the redirection wizard

from the downloaded package, I do not have ntprintsubs.inf anymore and

changed to ntprint.inf? Which inf file should I change?

 

Thanks for your great help!

_______________

Event Type: Error

Event Source: TermServDevices

Event Category: None

Event ID: 1111

Date: 4/3/2008

Time: 3:09:27 PM

User: N/A

Computer: Terminal server name

Description:

Driver hp LaserJet 3015 PCL 5 required for printer hp LaserJet 3015 PCL 5 is

unknown. Contact the administrator to install the driver before you log in

again.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 00 00 00 00 12 0d 00 00 ........

___________________________________--

 

 

 

"Vera Noest [MVP]" wrote:

> This has nothing to do with the version of the rdp client, since

> printer redirection is supported from version 5.x and above.

>

> Have you checked the EventLog on the Terminal Server? I will most

> likely show an Event at the time you connect to the TS with the

> reason for not redirecting your printers. A missing printer driver is

> the most likely cause.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 03

> apr 2008 in microsoft.public.windows.terminal_services:

>

> > Hi all,

> >

> > I have Vista SP1 and the ts client version is 6.0.6001.18000.

> > We have windows 2003 SP2 terminal server. But, I can not see my

> > local printers and network printers on my ts session. (I do

> > have map printer option enabled)

> >

> > Which version do I need to see the printers in the ts session?

> > Anything missing?

> >

> > Thank you.

>

[Guest Vera Noest [MVP]]

Re: Terminal printer issue

 

If you use the redirection wizard, you don't have to make the

changes by hand, because that's what the wizard does for you. You

can open the ntprint.inf file in notepad and search for the line

which (presumably) now maps your printer to a native printer.

 

The only disadvantage of making changes to the default ntprint.inf

file, as opposed to creating an additional custom ntprintsubs.inf

file is that the ntprint.inf file might be overwritten by a

software update, and it will be more difficult to see at a glance

which customizations you made.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on 04

apr 2008 in microsoft.public.windows.terminal_services:

> Vera,

>

> Thanks for your reply and help. It's the driver issue. I got

> event ID 1111 in the log:

> By following KB 239088, do I have to change the registry key and

> create the custom inf? Can the system automatically look for

> the default one ntprint.inf? Another interesting thing, after I

> run the redirection wizard from the downloaded package, I do not

> have ntprintsubs.inf anymore and changed to ntprint.inf? Which

> inf file should I change?

>

> Thanks for your great help!

> _______________

> Event Type: Error

> Event Source: TermServDevices

> Event Category: None

> Event ID: 1111

> Date: 4/3/2008

> Time: 3:09:27 PM

> User: N/A

> Computer: Terminal server name

> Description:

> Driver hp LaserJet 3015 PCL 5 required for printer hp LaserJet

> 3015 PCL 5 is unknown. Contact the administrator to install the

> driver before you log in again.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 00 00 00 00 12 0d 00 00 ........

> ___________________________________--

>

>

>

> "Vera Noest [MVP]" wrote:

>

>> This has nothing to do with the version of the rdp client,

>> since printer redirection is supported from version 5.x and

>> above.

>>

>> Have you checked the EventLog on the Terminal Server? I will

>> most likely show an Event at the time you connect to the TS

>> with the reason for not redirecting your printers. A missing

>> printer driver is the most likely cause.

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com> wrote on

>> 03 apr 2008 in microsoft.public.windows.terminal_services:

>>

>> > Hi all,

>> >

>> > I have Vista SP1 and the ts client version is 6.0.6001.18000.

>> > We have windows 2003 SP2 terminal server. But, I can not see

>> > my local printers and network printers on my ts session. (I

>> > do have map printer option enabled)

>> >

>> > Which version do I need to see the printers in the ts

>> > session? Anything missing?

>> >

>> > Thank you.