Guest JT Posted April 4, 2008 Posted April 4, 2008 I have a Windows 2003 Server (SP1). It's primary role is a production database server running SQL 2000. It runs IIS and a few other custom apps, but mostly it is SQL intensive. We had some minor SQL problems and then our DBA noticed that Outlook / mapi was not working for SQL alerts. In troubleshooting the Outlook problem, I noticed that I could not view the registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand the key, I get an error 'Cannot open CurrentVersion - Error while opening key'. I am also unable to open most of the applications under Control Panel. Has anyone seen this before? I have not rebooted the server yet. I am concerned that Windows may not start. Is there anything that I can do before a reboot to fix the registry problems? I have a good backup, but would like to mitigate the issue if possible before rebooting. Thanks for any suggestions (and Yes I know it needs SP2 :) - JT
Guest Jabez Gan [MVP] Posted April 5, 2008 Posted April 5, 2008 Re: Can't view reg key HKLM\SW\MS\Windows\CurrentVersion Have you tried right clicking on HKLM\SW\MS\Windows\CurrentVersion and seleect Permission and make sure that the logged on uesr has the ncecessary permissions? -- Jabez Gan Microsoft MVP: Windows Server http://www.msblog.org "JT" <JT@discussions.microsoft.com> wrote in message news:15C63650-9DF9-4525-B343-D41B28DF8902@microsoft.com... >I have a Windows 2003 Server (SP1). It's primary role is a production > database server running SQL 2000. It runs IIS and a few other custom > apps, > but mostly it is SQL intensive. We had some minor SQL problems and then > our > DBA noticed that Outlook / mapi was not working for SQL alerts. > > In troubleshooting the Outlook problem, I noticed that I could not view > the > registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand the > key, I get an error 'Cannot open CurrentVersion - Error while opening > key'. > > I am also unable to open most of the applications under Control Panel. > > Has anyone seen this before? I have not rebooted the server yet. I am > concerned that Windows may not start. Is there anything that I can do > before > a reboot to fix the registry problems? > > I have a good backup, but would like to mitigate the issue if possible > before rebooting. > > Thanks for any suggestions (and Yes I know it needs SP2 :) > > - JT
Guest JT Posted April 8, 2008 Posted April 8, 2008 Re: Can't view reg key HKLM\SW\MS\Windows\CurrentVersion Yes, we checked all of the permissions, but were unable to propogate them to the key, as Windows could not verifiy permissions on the 'missing key' A reboot fixed the problem completely. Seems like a no brainer but we have had serious SAN problems on reboots of that server, so we were very hesitant to reboot it. Thank you for the suggestion - it is resolved. "Jabez Gan [MVP]" wrote: > Have you tried right clicking on HKLM\SW\MS\Windows\CurrentVersion and > seleect Permission and make sure that the logged on uesr has the ncecessary > permissions? > > -- > Jabez Gan > Microsoft MVP: Windows Server > http://www.msblog.org > > > "JT" <JT@discussions.microsoft.com> wrote in message > news:15C63650-9DF9-4525-B343-D41B28DF8902@microsoft.com... > >I have a Windows 2003 Server (SP1). It's primary role is a production > > database server running SQL 2000. It runs IIS and a few other custom > > apps, > > but mostly it is SQL intensive. We had some minor SQL problems and then > > our > > DBA noticed that Outlook / mapi was not working for SQL alerts. > > > > In troubleshooting the Outlook problem, I noticed that I could not view > > the > > registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand the > > key, I get an error 'Cannot open CurrentVersion - Error while opening > > key'. > > > > I am also unable to open most of the applications under Control Panel. > > > > Has anyone seen this before? I have not rebooted the server yet. I am > > concerned that Windows may not start. Is there anything that I can do > > before > > a reboot to fix the registry problems? > > > > I have a good backup, but would like to mitigate the issue if possible > > before rebooting. > > > > Thanks for any suggestions (and Yes I know it needs SP2 :) > > > > - JT >
Guest Jabez Gan [MVP] Posted April 9, 2008 Posted April 9, 2008 Re: Can't view reg key HKLM\SW\MS\Windows\CurrentVersion Thanks for the update ;) -- Jabez Gan Microsoft MVP: Windows Server http://www.msblog.org "JT" <JT@discussions.microsoft.com> wrote in message news:AD7D8138-B508-40B1-B48C-4E51971A0F97@microsoft.com... > Yes, we checked all of the permissions, but were unable to propogate them > to > the key, as Windows could not verifiy permissions on the 'missing key' > > A reboot fixed the problem completely. Seems like a no brainer but we > have > had serious SAN problems on reboots of that server, so we were very > hesitant > to reboot it. > > Thank you for the suggestion - it is resolved. > > "Jabez Gan [MVP]" wrote: > >> Have you tried right clicking on HKLM\SW\MS\Windows\CurrentVersion and >> seleect Permission and make sure that the logged on uesr has the >> ncecessary >> permissions? >> >> -- >> Jabez Gan >> Microsoft MVP: Windows Server >> http://www.msblog.org >> >> >> "JT" <JT@discussions.microsoft.com> wrote in message >> news:15C63650-9DF9-4525-B343-D41B28DF8902@microsoft.com... >> >I have a Windows 2003 Server (SP1). It's primary role is a production >> > database server running SQL 2000. It runs IIS and a few other custom >> > apps, >> > but mostly it is SQL intensive. We had some minor SQL problems and >> > then >> > our >> > DBA noticed that Outlook / mapi was not working for SQL alerts. >> > >> > In troubleshooting the Outlook problem, I noticed that I could not view >> > the >> > registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand >> > the >> > key, I get an error 'Cannot open CurrentVersion - Error while opening >> > key'. >> > >> > I am also unable to open most of the applications under Control Panel. >> > >> > Has anyone seen this before? I have not rebooted the server yet. I am >> > concerned that Windows may not start. Is there anything that I can do >> > before >> > a reboot to fix the registry problems? >> > >> > I have a good backup, but would like to mitigate the issue if possible >> > before rebooting. >> > >> > Thanks for any suggestions (and Yes I know it needs SP2 :) >> > >> > - JT >>
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