Guest Synapse Syndrome Posted April 6, 2008 Posted April 6, 2008 Re: Robocopy issues. "Keith B. Rosenberg" <enii@pacbell.net> wrote in message news:OZHjIu0lIHA.1164@TK2MSFTNGP02.phx.gbl... >>> We are having issues with Vista. At times a Vista laptop cannot save >>> opened files to the Vista desktop. It freezes the word processor we use. >>> The desktop will always freeze on shutdown and the amount of memory used >>> often drops by a hundred MDs or more. After weeks of documenting when >>> this happened, we discovered that it seems to happen on days we do a >>> backup. We use Robocopy to backup. >>> >>> There is a patch on the MS website we are trying, but does anyone have >>> any more information about problems with Robocopy? >> >> >> Is Robocopy hanging? I find that it hangs when it tries to copy >> something that it has not got permissions to access. You can try using >> the /R:n parameter to make sure it only tries a certain amount if times >> before giving up, or else it will keep on trying. Also make sure to use >> the /XJ switch to stop it trying to copy junction points if you are >> backing up the entire User folder. > > Thanks for the reply. > > No Robocopy is not hanging. The backup copies thousands of files > to two different locations over the network and it appears to do something > to the computer. So sometime later, the programs on the laptop that > have files open from the desktop, will be unable to save. Sometimes > the desktop will have less memory used when this happens and it freezes > during shut down every time. Have you tried using Process Explorer to see if anything is keeping those files locked? http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx I have crossposted this to the server group, where there are more people that use Robocopy. ss.
Guest Keith B. Rosenberg Posted April 6, 2008 Posted April 6, 2008 Re: Robocopy issues. Re: Robocopy issues. Thanks for the feedback and suggestions!! It is actually a problem with Robocopy. I got the following from MS tech support AFTER I found the probable solution to specific problem we are having: QUOTE Robocopy is incompatible with Vista SP1 and you have found a workaround solution by installing the patch before Robocopy released the new version which is compatible with Vista. UNQUOTE Here is what I discovered (and gave to the MS support tech): We use Robocopy to do a backup (most days) and there is a reference on the Microsoft website to some problems with the Robocopy installed with SP1 (see link below) and a possible cure. I applied the patch that is suggested in the link since it has a new version of Robocopy. We have been testing it and so far everything seems to be fixed - at least as far as this issue is concerned. http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3096089&SiteID=17 Here is the site of the patch I installed. http://www.microsoft.com/downloads/details.aspx?FamilyId=9FF6E897-23CE-4A36-B7FC-D52065DE9960&displaylang=en "Synapse Syndrome" <synapse@NOSPAMsyndrome.me.uk> wrote in message news:O$TFJO8lIHA.5280@TK2MSFTNGP02.phx.gbl... > "Keith B. Rosenberg" <enii@pacbell.net> wrote in message > news:OZHjIu0lIHA.1164@TK2MSFTNGP02.phx.gbl... >>>> We are having issues with Vista. At times a Vista laptop cannot save >>>> opened files to the Vista desktop. It freezes the word processor we >>>> use. The desktop will always freeze on shutdown and the amount of >>>> memory used often drops by a hundred MDs or more. After weeks of >>>> documenting when this happened, we discovered that it seems to happen >>>> on days we do a backup. We use Robocopy to backup. >>>> >>>> There is a patch on the MS website we are trying, but does anyone have >>>> any more information about problems with Robocopy? >>> >>> >>> Is Robocopy hanging? I find that it hangs when it tries to copy >>> something that it has not got permissions to access. You can try using >>> the /R:n parameter to make sure it only tries a certain amount if times >>> before giving up, or else it will keep on trying. Also make sure to use >>> the /XJ switch to stop it trying to copy junction points if you are >>> backing up the entire User folder. >> >> Thanks for the reply. >> >> No Robocopy is not hanging. The backup copies thousands of files >> to two different locations over the network and it appears to do >> something >> to the computer. So sometime later, the programs on the laptop that >> have files open from the desktop, will be unable to save. Sometimes >> the desktop will have less memory used when this happens and it freezes >> during shut down every time. > > > Have you tried using Process Explorer to see if anything is keeping those > files locked? > http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx > > I have crossposted this to the server group, where there are more people > that use Robocopy. > > ss. >
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