Presario C300 - Screen Won't Turn On

[Rcoro001]

I have had my laptop for 2 years now and I use it mainly for school. Last week I tried turning on my laptop and I hear it starting up, the screen won't turn on but the lights say its on and that its charging. What can I do? I know someone who can fix problems but is it really broken or no?

[Poconos]

First try using an external monitor and see if that works. Should be a 15 pin VGA connector on the laptop somewhere. Also could be a video output for connection to a TV. Possibly an S-video jack.

 

Also try shining a bright light at the screen at an angle and see if you can see what's supposed to be there. It could be the backlight which is a high intensity fluorwescent lamp that died or he high voltage module that supplies its power. Newer screens are beginning to use high intensity white LEDs instead of the fluorescent tube.

 

Let us know what you find and we'll go from there.

 

Al