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No, this isn't a "I'm leaving C9 thread"...

 

This is a "My iPod decided to die" thread.

 

My iPod in the middle of restarting it, decided not to turn back on....at all. Connecting it to my Mac, nothing...Connecting it to my car stereo...nothing...so I call Apple Care Support...

 

Apple Care: "...yeeeaaaah, we're starting to see them with the first generation touches and phones that it's happening..."

 

Me: OK, so what do I have to do?

 

Apple Care: "Well, here is a case number, take the device into your nearest Apple store, they'll try to take a look at it and see if it works...or that they can get it to work...if not they'll do a one for one swap..."

 

Me: OK, how long will it take for them to swap it out?

 

Apple Care: "Well depending on how long it takes for them to look at the device...it's up to how busy they are...you'd have to call them"

 

<I call nearest Apple Store>

 

Me: I have a case number from Apple Support, and my iPod Touch wont even turn on....how long does it take to look at just incase it would be better for me to ship it back.

 

Apple Store: "it'll take about 10 minutes..."

 

Me: OK, well if it doesn't turn on...what is your guys policy?

 

Apple Store: "Well if it doesn't turn on for us, and we have them in stock, we'll just hand you a new one"

 

Me: Really? When can I come in? I need it to be a weekend though?

 

Apple Store: "Um, Saturday morning? After 9...."

 

So come this weekend I'll be one of the first people in line waiting for the store to open...and hopefully, 11 minutes later I'll be walking out...how about that for service....my iPod turned out to be a comon focal point of things I do in my life...and as it turns out...it just might be again....sad, I know.

 

 

 

 

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