2 problems

[Summerfun]

Hello, my comp has just been fixed but I'd like to sort it myself infuture as this is a recurring problem and costing me.

 

Sometimes my computer comes up

1) Boot from cd

then on the next screen

2) Safemode, Normal Mode etc.

 

When I do select any of them or just let the computer roll then it goes back to - Boot from cd.

 

Normally this results in everything being re-installed again but I'd like to know what I select to get out of - boot from cd/safe mode etc problem to allow me to reinstall windows or whatever I have to do the next time this happens. I'm looking for step by step advice on how to do this. I have heard of them going back in time on the computer to when it was working. I'd like to know how to sort this myself for the next time it happens. I've been told it could be a problem with the hardware.

 

2nd problem - Windows have been re-installed but I can't find the volume. I can't hear anything. Am I allowed to ask where I can get a free on line driver for the sound (Windows XP Professional). I'd like to hear the videos too.

 

Learner but keen.

[seedy21]

1st answer are you sure that there isnt anything in the Cd drive when you start u the computer.

 

2nd answer search on google your make and model of the computer then put drivers at the end and look for the makers websote of your machine there normally have the drivers on there ready to download

 

 

Seedy21

[Summerfun]

No there is nothing in the cd drive. The problem I am getting is happening every 2 to 3 months. I'm never able to click on safe mode etc. and just get back into using my comp again.

 

Plus where do I find the make and model of my comp? It's a Sony it's got it below the screen. On the tower it's - Hi Grade. Am I on the right lines here?

[seedy21]

to get the make and model it is norammly writen on the case of the machine. If not do a search for the chaisis number on google and see the results

 

ermm i think it maybe a harddrive error but not too sure.

 

 

Seedy21

[Summerfun]

Hiya Seedy.

 

I've done a search of the machine but can't see any serial nums etc. Will go and have another look but I did have a thorough look. I have no idea what the chasis number is. On the system info I have this : -

 

Computer:

Intel®

Celeron® CPU 3.20GHz

3.19 GHz 1.43 GB of RAM

Physical Address Extension

 

Is that of any good?

 

It has been said to me it is maybe a harddrive problem. I do realise I will need to see about getting it replaced at some point when I have the dosh. For the mean time I'm looking to find out how I get back into the system again. Had a couple of guys doing it but they have not always been reliable hence the reason I would just prefer to know how to do it myself. Do you know what I would do if this happens to me again?

[seedy21]

erm i think that they you would go into the recovery console on a winodws xp cd and do an diskcheck that that should recover the computer if you have a XP CD.

 

 

Seedy21

[Summerfun]

Yeah, I'm away to get Windows XP cd from a friend to keep. This is for installing the windows. So, I take it the recovery part will or should be on that cd? I'm getting it on Wednesday, so will it be ok just to put it in my computer just to have a look for the recovery section even though my windows are fine at the min.

 

I'm assuming the disk check is the area that you opt to go back in time to when the system was working ok. Is that right?

[seedy21]

This is for installing the windows. So, I take it the recovery part will or should be on that cd? I'm getting it on Wednesday, so will it be ok just to put it in my computer just to have a look for the recovery section even though my windows are fine at the min.

 

yes when you load up the CD there is a option to repair the windows. Then when you get into the recovery console selected the drive (normally 1) and hit enter.Then type in the revoery console

 

dskchk

 

 

 

 

I'm assuming the disk check is the area that you opt to go back in time to when the system was working ok. Is that right?

 

this is (am hoping) is going to repair the windows on the computer

 

 

 

Seedy21

[seedy21]

sry the command is chkdsk not dskchk lol

 

so its chkdsk

 

 

Seedy21

[Summerfun]

Hello Seedy21,

 

I just want to say thanks for your help and I haven't forgotten this forum. My comp has just went again now and that is me just coming on to get all details from another comp. I have the corrected code chkdsk and the details written down, so I'lll come back and let you know how I got on.

[Summerfun]

I've tried the disk but I'm stuck....

 

When the screen runs through that safe mode etc. and also goes on the screen which says at the bottom

 

Press Tab to show past screen, Del to enter setup, Esc to enter boot menu

 

I opt for Esc. (I take it this is right?)

 

When it gets to part where it says select R for Recovery console setup, I select R.

 

It's the following part I'm stuck on and this is what it says: -

 

Microsoft Windows XP Recovery Console

The Recovery Console provides system repair and recovery functionality.

Type Exit to quit the Recovery Console and restart the computer

c (it's a c command thing but I can't remember exactly what the symbols were after it)

 

As I didn't know what to do, I initialy opted for that chkdsk command but then the command thing just kept coming up. Then when I tried again I opted for the Exit command as I was thinking that maybe if it shut down and restart just like when you download some software that this would maybe work some how.

 

Basically none of this has worked and I'm not sure what to do next.

 

Please help?