Slow file access from Windows Server 2003 R2

[Guest Daniel]

Hi,

 

we just installed a file server (and print server) with good hardware

configurations. However, users experience very poor performance when reading

files from folders in that server. Curiously, uploading a file works fine,

the problem is when we try to open it.

 

Any tip to start looking for a solution?

 

Regards.

Daniel

[Guest Meinolf Weber]

Re: Slow file access from Windows Server 2003 R2

 

Hello Daniel,

 

Check that you have the latest NIC drivers installed. Do you have installed

SP2 and all patches from MS? Maybe there is a conflict netween the NIC from

the server and your switch. Sometimes it is better to use fixed speed and

duplex settings, or your switch needs additional configuration. Also check

the taskmanager when you try to open a file. Maybe your AntiVirus is blocking

during the scan of the file. Or some other services are using high CPU during

the opening.

 

Best regards

 

Meinolf Weber

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> Hi,

>

> we just installed a file server (and print server) with good hardware

> configurations. However, users experience very poor performance when

> reading files from folders in that server. Curiously, uploading a file

> works fine, the problem is when we try to open it.

>

> Any tip to start looking for a solution?

>

> Regards.

> Daniel