Terminal Server File Locking Problems

[Guest rob]

Hi,

 

I've got a problem where I receive a 1104 error in a FoxPro app that is

being run in the following configuration.

 

File Server (Server A) has a Share with a Foxpro App and data files.

 

Users are accessing the app and data from their desktops through the network

share.

 

Other users are opening a citrix session to a Terminal Server (Server B) and

then running the app from the share.

 

Some users are using remote desktop on server (Server C) to access the

application and data.

 

Users that are logged into Server B & C sometimes receive an error message

1104. (Error Reading File)

 

Server A, B & C are all Windows 2003 Servers

 

 

After doing research I found KB818528, KB299603 on the Microsoft website.

However it only mentions Windows 2000 Terminal Services environment,

although

the Symptoms are exactly right according to KB818528 & KB294816

 

Would the Hotfix that Microsoft can supply for these symptoms fix the

problem on Windows 2003 or is there an alternate Hotfix for a Windows 2003

Terminal Services Environment?

 

The sting in the tail is that there is a hefty charge to pay to contact the

support team and the solution given may not solve the problem as described

on KB818528.

 

Well if anyone can point me in the right direction that would be great. I

also have customers using the software in the above configuration and they

are also receiving the errors mentioned. They presumably would also have to

contact Microsoft support to fix this problem and I want to give them

correct advice if they need to contact and pay for Microsoft Support.

 

Many thanks in advance

 

Robert