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Guest forevrneverends
Posted

Oh Gosh I hope someone can help me:

 

When I turn computer on I get this message:

WINDOWS

A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +

00001803. The current application will be terminated.

 

If I click any key it goes away then comes back and I click any button and

it goes away. Then when I open my browser (I use google) and try and do a

search for ANYTHING it freezes then gives that same error message all over

again. Thus not being able to use any browsing capabilities ..

 

Can someone please let me know what to do? Also I have no idea where I can

do a system restore on Windows 98 Second Edition? Since it is happening to

my husband computer I'm in big doodoo.

  • Replies 4
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Guest Franc Zabkar
Posted

Re: Error Message

 

On Thu, 10 Apr 2008 11:46:01 -0700, forevrneverends

<forevrneverends@discussions.microsoft.com> put finger to keyboard and

composed:

>Oh Gosh I hope someone can help me:

>

>When I turn computer on I get this message:

>WINDOWS

>A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +

>00001803. The current application will be terminated.

>

>If I click any key it goes away then comes back and I click any button and

>it goes away. Then when I open my browser (I use google) and try and do a

>search for ANYTHING it freezes then gives that same error message all over

>again. Thus not being able to use any browsing capabilities ..

>

>Can someone please let me know what to do? Also I have no idea where I can

>do a system restore on Windows 98 Second Edition? Since it is happening to

>my husband computer I'm in big doodoo.

 

FWIW, VDD refers to the display driver in the Windows kernel.

 

- Franc Zabkar

--

Please remove one 'i' from my address when replying by email.

Guest Ron Badour
Posted

Re: Error Message

 

If this just started, think back to what has changed on the PC? Have you

installed new software or updates to existing software or drivers?

 

--

Regards

 

Ron Badour

MS MVP 1997 - 2008

 

 

"forevrneverends" <forevrneverends@discussions.microsoft.com> wrote in

message news:3016CF8C-66CC-46C1-98FA-2853288DB6C3@microsoft.com...

> Oh Gosh I hope someone can help me:

>

> When I turn computer on I get this message:

> WINDOWS

> A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +

> 00001803. The current application will be terminated.

>

> If I click any key it goes away then comes back and I click any button and

> it goes away. Then when I open my browser (I use google) and try and do a

> search for ANYTHING it freezes then gives that same error message all over

> again. Thus not being able to use any browsing capabilities ..

>

> Can someone please let me know what to do? Also I have no idea where I

> can

> do a system restore on Windows 98 Second Edition? Since it is happening

> to

> my husband computer I'm in big doodoo.

Guest forevrneverends
Posted

Re: Error Message

 

The only thing that updated was the anti virus program .. Do you have any

idea where on windows or how on windows 98 I do a system restore to a

previous date?

 

Thanks

 

"Ron Badour" wrote:

> If this just started, think back to what has changed on the PC? Have you

> installed new software or updates to existing software or drivers?

>

> --

> Regards

>

> Ron Badour

> MS MVP 1997 - 2008

>

>

> "forevrneverends" <forevrneverends@discussions.microsoft.com> wrote in

> message news:3016CF8C-66CC-46C1-98FA-2853288DB6C3@microsoft.com...

> > Oh Gosh I hope someone can help me:

> >

> > When I turn computer on I get this message:

> > WINDOWS

> > A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +

> > 00001803. The current application will be terminated.

> >

> > If I click any key it goes away then comes back and I click any button and

> > it goes away. Then when I open my browser (I use google) and try and do a

> > search for ANYTHING it freezes then gives that same error message all over

> > again. Thus not being able to use any browsing capabilities ..

> >

> > Can someone please let me know what to do? Also I have no idea where I

> > can

> > do a system restore on Windows 98 Second Edition? Since it is happening

> > to

> > my husband computer I'm in big doodoo.

>

>

>

Posted

Re: Error Message

 

forevrneverends wrote:

| Oh Gosh I hope someone can help me:

|

| When I turn computer on I get this message:

| WINDOWS

| A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +

| 00001803. The current application will be terminated.

 

http://www.google.com/search?hl=en&q=VXD+VDD+%2809%29&btnG=Google+Search

Google has about 16,200 for VXD VDD (09).

 

Read through a few, & get back to us with any further questions.

 

I see subsequently you said: "The only thing that updated was the anti

virus program." What anti-virus program is that? Do you mean just the

virus definitions were updated, or was it the program itself?

 

| If I click any key it goes away then comes back and I click any

| button and it goes away. Then when I open my browser (I use google)

| and try and do a search for ANYTHING it freezes then gives that same

| error message all over again. Thus not being able to use any

| browsing capabilities ..

|

| Can someone please let me know what to do? Also I have no idea where

| I can do a system restore on Windows 98 Second Edition? Since it is

| happening to my husband computer I'm in big doodoo.

 

There is no native full system restore in Win98. You need a 3rd-party

application to do that-- & you should get one! Some are still free!

 

However, you can do a Registry restore. Although it can sometimes do

amazing things, I have little/no idea whether it cures your current

situation. Here is how to do it...

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;183887&Product=w98

Description of the Windows Registry Checker Tool (Scanreg.exe)

 

I'm not a big proponent of a "/Restore", but sometimes it can do amazing

things. Maybe, before trying it, copy your current Registry backup files

to a new folder.

 

(a) Boot to DOS (hold CTRL as you boot for the Startup Menu, &

select "Command Prompt Only")

 

(b) DIR C:\Windows\Sysbckup\RB???.cab /od

Shows you the current backups sorted by date.

 

© MD C:\RegBckup

This makes a new folder named RegBckup.

 

(d) COPY C:\Windows\Sysbckup\RB???.cab C:\RegBckup

This copies your Registry backups to the new folder, because the

originals (I believe) will change as you do the following...

 

(e) SCANREG /Restore

 

It will offer five, one for each of the last five separate days you

first booted successfully. Start with the one of the day the problem

began, as these backups of the entire Registry (& System.ini & Win.ini)

are done at boot, not at shut down.

 

CAVEAT: A /Restore restores settings only. If there was a file change

(other than to System.ini & Win.ini), those cannot be undone this way.

That could be a problem, especially if there was a hardware change or

large un/in-stall since the backup was made. Also, a large settings

change, such as adding/removing a User Profile, is likely best undone a

different way. Finally, some apps may keep a small database in the

Registry. I do believe Explorer itself may keep its list of blocked

sites there.

 

 

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net


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