Can connect to my wireless network but not the internet

[MediumRob]

Hello all,

 

As the title of this thread suggests I can connect to my wireless network but not the internet.

 

My wireless adapter is a getnet wireless 802.11n, 300Mbps USB adapter.

 

My router is D-Link Wireless N Router DIR-615.

 

My operating system is Windows 7 32-bit.

 

When the chap came to install the internet, he setup my girlfriend's laptop to connect to the internet, so the internet is working... just not on my computer!

 

I did an IP config thingy and I got this result:

 

Microsoft Windows [Version 6.1.7600]

Copyright © 2009 Microsoft Corporation. All rights reserved.

 

C:\Users\MediumRob>ipconfig /all

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Bunk

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : cable.virginmedia.net

 

Wireless LAN adapter Wireless Network Connection:

 

Connection-specific DNS Suffix . : cable.virginmedia.net

Description . . . . . . . . . . . : Realtek RTL8191SU Wireless LAN 802.11n US

B 2.0 Network Adapter

Physical Address. . . . . . . . . : 00-1F-1F-B7-C8-79

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::7407:ae8b:c0e0:8708%13(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.0.104(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : 30 July 2010 18:03:48

Lease Expires . . . . . . . . . . : 06 August 2010 18:03:48

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DHCPv6 IAID . . . . . . . . . . . : 335552287

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-72-66-16-00-E0-4D-72-C8-88

 

DNS Servers . . . . . . . . . . . : 192.168.0.1

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : cable.virginmedia.net

Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab

it Ethernet NIC (NDIS 6.20)

Physical Address. . . . . . . . . : 00-E0-4D-72-C8-88

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.cable.virginmedia.net:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : cable.virginmedia.net

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 11:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

 

 

...is anyone able to help?

 

Thanks very much,

Rob

[Dalo Harkin]

So does it connect if you connect the PC to the router via an ethernet cable?

for 300Mbps speed you need to use WPA2 encryption.

 

If you can connect to the router wirelessly but not the internet then something must be stopping you, such as the SSID (name of the router that was set up) and the passphrase that was also set up.

[MediumRob]

Thanks for your reply.

 

When the internet was installed the engineer set the security to WEP, so I guess I would need to change it to WPA2. On a related note I have tried removing the security altogether and it still doesn't connect to the internet.

 

I will look at the SSID, although my wireless receiver is finding and connecting to the network, I am definately entering the passphrase correctly so I guess I can eliminate that possible cause.

 

I have read elsewhere that the windows 7 is a bit awkward when it comes to dlink routers so this might also be part of the problem.

[Dalo Harkin]

did you try with an ethernet to rule out the fact that its not the drivers of the device trying to access the router.

 

Connecting to a network is one thing, connecting to the internet through a network is something else entirely