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Posted

Help.

My laptop (Sony Viao 2 yrs old, with 60G hard driver, 27G available) is now very slow, to the point where it is almost unusable sometimes. It's very slow when staring up and then when running, slow to open / change applications. Then when I try anything with sound - iTunes, Skype, audio files from web - the sound quality is terrible, grating / staccato / metallic.

 

Any pointers where to start?

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Posted

hi macbj

go to start then run type in #(without the qoutes) msconfig

click on the startup tab then note what is ticked, post that to us.

download ccleaner from http://www.ccleaner.com install this untick google bar.

then right click recycle bin then click run ccleaner wait for at least 6-7 mins initially.

this will remove all temp files and un wanted bloat.

defrag your hard drive also.start>run>accessories>system tools>disk defragmenter.

aslo what is your memory load like. right click your taskbar (var at the bottom to the right of start button) then click task manager, click on performance note down your total "physical memory2 and availble memory. also what is the cpu usage like.

regards

danzil

ps try running a scan to make sure you have no nasties here is the link http://www.trendmicro.com

hope that helps

Windows 10 Pro x64

Aqua Jeantech Gaming case

550watt psu.

MSI Gaming Board

32GB DDR3 Corsair gaming Ram

Genuine Intel i7 3.2Ghz

4 x 24x dvdrw

150GB SSD

750GB Hybrid Drive

256 RAID PCI/E SSD for OS

and loads of other bits i really dont need :D

Posted

Thanks (again!)

 

Ham fisted with the keyboard so posted last reply before it was finished.

 

So, tried the defrag and scan with little benefit.

 

The start up files checked are

NvCpl...

qttask

dumprepO-K

ctfmon

googletoolbar notifier

msmgs

 

There are loads more listed, but not checked - think a work collegue may have tried this for me....

 

As for physical memory:

 

Total 522,672

Avail 285, 528

Cache 270,644

 

At the time there were 42 processes running (outlook webmail, a webpage, adobe pdf and word doc open) and cpu usage was 2%.

 

Does this make anything clearer??

 

Thanks again

 

A.

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