Cached profiles not getting deleted

[Guest LJC]

Hello,

 

Has anyone seen this problem? I have Windows 2003 SP2 running on a few

servers in terminal services mode with a GPO policy to delete locally cached

profiles. The problem I am experiencing is that the user’s profiles are not

getting completely deleted. The index.dat file, cookies folder and local

settings folder remain on the servers. Now every time when users login they

get a new user profile folder with their name appended with a new number

(.001 )

 

What can I do to make sure the profiles get completely deleted? I am already

using UPHClean

 

Thanks,

 

Lenny

[Guest Vera Noest [MVP]]

Re: Cached profiles not getting deleted

 

There are a number of possibilities.

Check this one first:

 

933562 - Index.dat files are not deleted from the server when a

user logs off a Terminal Services session to a Windows Server 2003-

based computer

http://support.microsoft.com/?kbid=933562

 

and if that doesn't help, then:

 

944984 - The user profile may not be correctly unloaded when you

log off from a Windows Server 2003-based computer, and event 1517

is logged

http://support.microsoft.com/?kbid=944984

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr

2008 in microsoft.public.windows.terminal_services:

> Hello,

>

> Has anyone seen this problem? I have Windows 2003 SP2 running on

> a few servers in terminal services mode with a GPO policy to

> delete locally cached profiles. The problem I am experiencing is

> that the user’s profiles are not getting completely deleted.

> The index.dat file, cookies folder and local settings folder

> remain on the servers. Now every time when users login they get

> a new user profile folder with their name appended with a new

> number (.001 )

>

> What can I do to make sure the profiles get completely deleted?

> I am already using UPHClean

>

> Thanks,

>

> Lenny

[Guest LJC]

Re: Cached profiles not getting deleted

 

Vera,

 

Two excellent suggestions I'll check it out tomorrow.

 

Thanks

 

Lenny

 

"Vera Noest [MVP]" wrote:

> There are a number of possibilities.

> Check this one first:

>

> 933562 - Index.dat files are not deleted from the server when a

> user logs off a Terminal Services session to a Windows Server 2003-

> based computer

> http://support.microsoft.com/?kbid=933562

>

> and if that doesn't help, then:

>

> 944984 - The user profile may not be correctly unloaded when you

> log off from a Windows Server 2003-based computer, and event 1517

> is logged

> http://support.microsoft.com/?kbid=944984

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr

> 2008 in microsoft.public.windows.terminal_services:

>

> > Hello,

> >

> > Has anyone seen this problem? I have Windows 2003 SP2 running on

> > a few servers in terminal services mode with a GPO policy to

> > delete locally cached profiles. The problem I am experiencing is

> > that the user’s profiles are not getting completely deleted.

> > The index.dat file, cookies folder and local settings folder

> > remain on the servers. Now every time when users login they get

> > a new user profile folder with their name appended with a new

> > number (.001 )

> >

> > What can I do to make sure the profiles get completely deleted?

> > I am already using UPHClean

> >

> > Thanks,

> >

> > Lenny

>

[Guest Lenny]

Re: Cached profiles not getting deleted

 

Vera,

 

I tied both suggestions still not working any other ideas I can try?

 

Thanks

 

"Vera Noest [MVP]" wrote:

> There are a number of possibilities.

> Check this one first:

>

> 933562 - Index.dat files are not deleted from the server when a

> user logs off a Terminal Services session to a Windows Server 2003-

> based computer

> http://support.microsoft.com/?kbid=933562

>

> and if that doesn't help, then:

>

> 944984 - The user profile may not be correctly unloaded when you

> log off from a Windows Server 2003-based computer, and event 1517

> is logged

> http://support.microsoft.com/?kbid=944984

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?TEpD?= <LJC@discussions.microsoft.com> wrote on 15 apr

> 2008 in microsoft.public.windows.terminal_services:

>

> > Hello,

> >

> > Has anyone seen this problem? I have Windows 2003 SP2 running on

> > a few servers in terminal services mode with a GPO policy to

> > delete locally cached profiles. The problem I am experiencing is

> > that the user’s profiles are not getting completely deleted.

> > The index.dat file, cookies folder and local settings folder

> > remain on the servers. Now every time when users login they get

> > a new user profile folder with their name appended with a new

> > number (.001 )

> >

> > What can I do to make sure the profiles get completely deleted?

> > I am already using UPHClean

> >

> > Thanks,

> >

> > Lenny

>