Why can we only ever get one user logged on via TS

[Guest Bobby]

Hi

We have four servers running Windows 2003, with about 50 user

licenses. One of the servers is exclusively a TS server. We do not use

TS through VPN (yet!). We use a Sonicwall TZ190 firewall.

 

Can anybody explain to me why we can never get more than one, possibly

two users logged on remotely at the same time with TS? I thought we

should be able to get all 50 users on if necessary, though in reality

we only need about 10.

 

It's so frustrating - it's always our MD who can't get on due to some

sales guy being on all evening. Is it just a setting on the firewall,

or is it a TS setting?

 

Thanks for any help

 

Colin

[Guest Rob Leitman [MS]]

Re: Why can we only ever get one user logged on via TS

 

What error do you see when the user can't log on?

 

You may be in Remote Administration mode, when you should be in TS App

Server mode.

 

See

http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx

 

Rob

 

"Bobby" <bobby2@blueyonder.co.uk> wrote in message

news:d3237979-94fa-4007-835e-801e3a377317@b5g2000pri.googlegroups.com...

> Hi

> We have four servers running Windows 2003, with about 50 user

> licenses. One of the servers is exclusively a TS server. We do not use

> TS through VPN (yet!). We use a Sonicwall TZ190 firewall.

>

> Can anybody explain to me why we can never get more than one, possibly

> two users logged on remotely at the same time with TS? I thought we

> should be able to get all 50 users on if necessary, though in reality

> we only need about 10.

>

> It's so frustrating - it's always our MD who can't get on due to some

> sales guy being on all evening. Is it just a setting on the firewall,

> or is it a TS setting?

>

> Thanks for any help

>

> Colin

[Guest Bobby]

Re: Why can we only ever get one user logged on via TS

 

On 16 Apr, 21:34, "Rob Leitman [MS]" <robl...@online.microsoft.com>

wrote:

> What error do you see when the user can't log on?

>

> You may be in Remote Administration mode, when you should be in TS App

> Server mode.

>

> Seehttp://www.microsoft.com/windowsserver2003/techinfo/overview/quicksta...

>

> Rob

>

 

Well at the moment, I'm getting:

 

"The client could not connect to the remote computer.

 

Remote connections might not be enabled or the computer might be too

busy to accept new connections. It is also possible that network

problems are preventing your connection.

 

Please try connecting later. If the problem continues to occur,

contact your administrator."

 

I know that somebody is connected at the moment.

 

Thanks for your help,

 

 

Colin

[Guest Piet van Dongen]

Re: Why can we only ever get one user logged on via TS

 

Check TS Configuration in Administrative Tools => Look if the server is

installed and licensed as a TS with TS CAL's per user.

 

Regards,

 

Piet van Dongen

 

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"Bobby" <bobby2@blueyonder.co.uk> schreef in bericht

news:d3237979-94fa-4007-835e-801e3a377317@b5g2000pri.googlegroups.com...

> Hi

> We have four servers running Windows 2003, with about 50 user

> licenses. One of the servers is exclusively a TS server. We do not use

> TS through VPN (yet!). We use a Sonicwall TZ190 firewall.

>

> Can anybody explain to me why we can never get more than one, possibly

> two users logged on remotely at the same time with TS? I thought we

> should be able to get all 50 users on if necessary, though in reality

> we only need about 10.

>

> It's so frustrating - it's always our MD who can't get on due to some

> sales guy being on all evening. Is it just a setting on the firewall,

> or is it a TS setting?

>

> Thanks for any help

>

> Colin