Vodafone Mobile Broadband USB Modern Stick Lite - Blue Screen Error

[edmedic]

Hi guys,

 

I have Windows Vista on quite a new laptop. I have a Vodafone Mobile Broadband USB Modern Stick Lite to use the internet. I have installed the associated software. When I open the software it then allows me to connect to the Vodafone 3G connection - I then click 'Connect' and it loads half of the connection status bar and then a blue screen appears.

 

It has lots of white writing but from what I can read (it is only up for a few seconds before the computer automatically reboots) it says that Windows detected something trying to write to read only memory and something about ndis.sys. Then there is something about a memory dump.

 

I have plenty of memory available. Vodaphone were unable to help.

 

This happens every time I try to connect.

 

Your advice is gratefully appreciated!

[Jelly Bean]

Hello and welcome.

 

 

 

Open deviice manager and see if there is a yellow symbol located under other devices or under USB please.

 

The problem if a recent one maybe a driver issue,try uninstalling the Vodafone driver and the USB port driver.

 

It maybe a USB port is damaged have you tried another port?

 

Is this an older dongle that may of been damaged?