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Posted

Hi everyone, thanks for any assistance with my problem.

 

Microsoft XP Professional

processor is dual core, I think it's 2.8ghz.

abit a-n68sv motherboard

500gb hard drive

 

I've been having this problem for about a week now.

 

I believe it started after my pc got some spyware (Antivrus pro, or some other rubbish) although it could just be a coincidence. I removed it following some trusted online instructions, but I still had errors with some of my software.

 

I would hear the error noise Windows makes, but nothing would pop up. Firefox wouldn't load any flash programs and was generally buggy, although Internet Explorer worked fine.

 

Then I was on my pc and had a blue screen error, and my pc restarted. It loaded up windows and came to the log on screen. My mouse/keyboard weren't working so I pressed the restart button, my computer got past the post screen and then the screen went black when the windows load bar should've gone across the screen.

 

I checked in the menu (the one that comes up when you press Delete), and Windows was detecting my harddrive and should've been booting it. Just to be safe I tried the harddrive with another PC and it worked fine.

 

I formatted the hard drive and re-installed Windows. Windows loaded up as normal, I installed the drivers from the CD and Windows rebooted. I once again had the same problem, although the Windows loading bar now comes up for a few seconds.

 

I tried installing Windows on another harddrive and had the same problem.

 

I would be incredibly grateful for any assistance.

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Posted (edited)

Hello and Welcome to Extreme Tech Support - Free PC Help

 

So you was infected with Antivirus Pro. What removal instructions did you use to get rid of the program.

 

I would try to boot up in safe mode. reboot the computer and when the first screen known as BIOS screen load up tap F8 and keep on tapping till you see safe mode in the menu.

 

If successful i would then do a system restore back to when you have the Antivirus Pro malware installed and i will help you remove the software and hopefully keep your computer working as normal too.

 

 

What is the error code that you are getting on the blue screen. It could be a RAM problem.

 

 

All the best

 

Seedy21

Edited by seedy21

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Posted

I will agree with Seedy21, about it likely to be a RAM problem, do you know how many sticks you have in?

If more than one, remove one, the machine may run a bit slower with what is left if it does start at all. If no change, replace the one you removed and remove the, or an, other.

Hope that at least shows which is faulty. If there is only one stick of RAM to start with, you will have to try and borrow one of the same type,or buy one.

Nev.

Need help with your computer problems? Then why not join Free PC Help. Register here.

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 We are all members helping other members. Please return here where you may be able to help someone else.  

After all, no one knows everything and you may have the answer that someone needs.

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I have installed Windows, now how do I install the curtains? 😄

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