This device cannot start. (Code 10)

[Guest GIMoe]

I have an ACOM DATA 60GB External USB/Firewire hard drive connected to my

Toshiba Laptop. It has been working with no issues for years, all of sudden I

am now unable to view my drive at all and when I look in Device Manager, I

have a "This device cannot start. (Code 10)" error.

 

Any one that point me in the right direction on this would be greatly

appreciated.

[Guest PD43]

Re: This device cannot start. (Code 10)

 

GIMoe <GIMoe@discussions.microsoft.com> wrote:

>I have an ACOM DATA 60GB External USB/Firewire hard drive connected to my

>Toshiba Laptop. It has been working with no issues for years, all of sudden I

>am now unable to view my drive at all and when I look in Device Manager, I

>have a "This device cannot start. (Code 10)" error.

 

External drives CAN die... as can their power supplies. You say

you've used it for years.

[Guest Colin Barnhorst]

Re: This device cannot start. (Code 10)

 

Does it work with another comptuer? Do you hear any unusual sounds while

the drive is running? Do you have another external enclosure you can move

the drive to or can you move the drive to an internal connection in another

computer?

 

"GIMoe" <GIMoe@discussions.microsoft.com> wrote in message

news:25B21406-3ED4-4D0B-AFAF-5E365729C66E@microsoft.com...

>I have an ACOM DATA 60GB External USB/Firewire hard drive connected to my

> Toshiba Laptop. It has been working with no issues for years, all of

> sudden I

> am now unable to view my drive at all and when I look in Device Manager, I

> have a "This device cannot start. (Code 10)" error.

>

> Any one that point me in the right direction on this would be greatly

> appreciated.

[Guest Gerry]

Re: This device cannot start. (Code 10)

 

Code 10

If the device has a "FailReasonString" value in its hardware key, that

string is displayed as the error message. The driver or enumerator

places this registry string value there. If there is no

"FailReasonString" in the hardware key, the following generic error

message is displayed:

 

This device is either not present, not working properly, or does not

have all the drivers installed. (Code 10)

 

Try upgrading the device drivers for this device.

 

Solution button: Update Driver

 

To resolve this error code, make sure the device is connected to the

computer correctly. For example, make sure all cables are plugged in

fully and that all adapter cards are properly seated. Follow the

suggested solution button and update the device driver. It may be

possible to remove the device and redetect it using the Add New Hardware

wizard. GIMoe wrote:

 

Source: http://support.microsoft.com/kb/125174

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

> I have an ACOM DATA 60GB External USB/Firewire hard drive connected

> to my Toshiba Laptop. It has been working with no issues for years,

> all of sudden I am now unable to view my drive at all and when I look

> in Device Manager, I have a "This device cannot start. (Code 10)"

> error.

>

> Any one that point me in the right direction on this would be greatly

> appreciated.

[Guest and-e]

RE: This device cannot start. (Code 10)

 

I have a Zen Xtra mp3 player that I use for the file storage. Whilst using it

today it stopped working, I have re-installed all drivers and software that

came with it. In the device manager it is being recognised as a MTP device,

and when queried the driver states a code 10.I also reinstalled all the

drivers associated with the USB hubs.

 

I have been using the device for years...I haven't been able to try it on

another computer as yet. It's just weird that it was working then it wasn't.

Is this the end of its life?

 

Any help would be great.

 

"GIMoe" wrote:

> I have an ACOM DATA 60GB External USB/Firewire hard drive connected to my

> Toshiba Laptop. It has been working with no issues for years, all of sudden I

> am now unable to view my drive at all and when I look in Device Manager, I

> have a "This device cannot start. (Code 10)" error.

>

> Any one that point me in the right direction on this would be greatly

> appreciated.