RESIDENT MODULE HAS STOPPED WORKING

[yunzay]

I AM A BEGINNER WHEN IT COMES TO COMPUTERS. BUT I AM SURE WITH HELP I CAN DEAL WITH THIS DETAIL THAT MY COMPUTER IS HAVING. SINCE MY HUSBAND DOWNLOAD UPDATES TO MY COMPUTER FROM MICROSOFT WINDOWS WEB PAGE, I GET THIS MESSAGE ON MY SCREEN THAT SAYS "RESIDENT MODULE HAS STOPPED WORKING". DOES ANYONE KNOW HOW TO GET RID OF THIS?:confused:

 

I HAVE VISTA.:eek:

[BeeCeeBee]

The purpose of these forums is to provide solutions here and not by email. I urge you to edit your post for your own protection and remove your email address. There are automatic crawlers that do nothing more than troll for email addresses and use them for all sorts of spam both incoming and outgoing.

 

Eventually a staff member will probably do that for you but, if you still can, I suggest you do it yourself.

Edited September 7, 2010 by BeeCeeBee

[Plastic Nev]

Hi and welcome to Free PC help, I see either yourself or one of our other staff members has removed that E Mail address, if your self thank you.

Now to your problem, do you have "Spybot search and Destroy" installed?

This program has what is called a resident module within it and may be the cause of this message.

The simple answer would be to uninstall it completely and either re-install again or use something else instead.

Please let us know regarding Spybot S&D if you have it.

Nev.

PS, please don't use all capitals, it is regarded as shouting in forum etiquette, thanks.