Unable to remote connect for some users

[Guest jonte@bson.se]

I have a w2k3 sp1 with Terminal Server service installed. The same machine

also are the only DC that domain (yes I know it's not the very best

solution but it's a small process site) and it's also Terminal service

license server. We remotely connect to that server from another domain. Now

som of the users get

 

"The client could not establish a connection to the remote computer"

The most likely cause of this error are

1. Remote connection are not enabled ... but they are

2. The maximum number of connections are exceeded at the remote computer ...

there are at least 3 more available license, if it's that it mean ?

3. A network error ... it works for others from the same computer

 

Could it be a problem if they are connecting from another TS server (w2k3

sp2) from another domain because that will only take one license and thats

why som can and some not. The license server are set at "per device" and

then it won't accept more than one at a time from that device ? Will this be

solved if I change to "per user" license model ?

 

Please help me out ?

 

Sincerely

 

\\Jonas B

[Guest Vera Noest [MVP]]

Re: Unable to remote connect for some users

 

No, licensing is not the problem. A single client access license

allows for unlimited connections from that client.

 

Have you checked the settings in tscc.msc - rdp-tcp connection -

properties - network? Maybe there's a hardcoded limit on the number

of connections?

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"jonte@bson.se" <jonasberthelsson@hotmail.com> wrote on 22 apr

2008 in microsoft.public.windows.terminal_services:

> I have a w2k3 sp1 with Terminal Server service installed. The

> same machine also are the only DC that domain (yes I know it's

> not the very best solution but it's a small process site) and

> it's also Terminal service license server. We remotely connect

> to that server from another domain. Now som of the users get

>

> "The client could not establish a connection to the remote

> computer" The most likely cause of this error are

> 1. Remote connection are not enabled ... but they are

> 2. The maximum number of connections are exceeded at the remote

> computer ... there are at least 3 more available license, if

> it's that it mean ? 3. A network error ... it works for others

> from the same computer

>

> Could it be a problem if they are connecting from another TS

> server (w2k3 sp2) from another domain because that will only

> take one license and thats why som can and some not. The license

> server are set at "per device" and then it won't accept more

> than one at a time from that device ? Will this be solved if I

> change to "per user" license model ?

>

> Please help me out ?

>

> Sincerely

>

> \\Jonas B

[Guest jonte@bson.se]

Re: Unable to remote connect for some users

 

Yes, that was the problem ! It was set on 10, but the default are unlimited

or ? I havn't set that myself but perhaps any consultant has than that

 

Thank's a lot :)

 

\\Jonas B

 

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> skrev i

meddelandet news:Xns9A89E0B10451Bveranoesthemutforsse@207.46.248.16...

> No, licensing is not the problem. A single client access license

> allows for unlimited connections from that client.

>

> Have you checked the settings in tscc.msc - rdp-tcp connection -

> properties - network? Maybe there's a hardcoded limit on the number

> of connections?

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> "jonte@bson.se" <jonasberthelsson@hotmail.com> wrote on 22 apr

> 2008 in microsoft.public.windows.terminal_services:

>

>> I have a w2k3 sp1 with Terminal Server service installed. The

>> same machine also are the only DC that domain (yes I know it's

>> not the very best solution but it's a small process site) and

>> it's also Terminal service license server. We remotely connect

>> to that server from another domain. Now som of the users get

>>

>> "The client could not establish a connection to the remote

>> computer" The most likely cause of this error are

>> 1. Remote connection are not enabled ... but they are

>> 2. The maximum number of connections are exceeded at the remote

>> computer ... there are at least 3 more available license, if

>> it's that it mean ? 3. A network error ... it works for others

>> from the same computer

>>

>> Could it be a problem if they are connecting from another TS

>> server (w2k3 sp2) from another domain because that will only

>> take one license and thats why som can and some not. The license

>> server are set at "per device" and then it won't accept more

>> than one at a time from that device ? Will this be solved if I

>> change to "per user" license model ?

>>

>> Please help me out ?

>>

>> Sincerely

>>

>> \\Jonas B

[Guest Vera Noest [MVP]]

Re: Unable to remote connect for some users

 

Yes, the default is unlimited, so that you are only limited by the

number of licenses you have.

I'm glad that your problem is solved, and thanks for the feedback!

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"jonte@bson.se" <jonasberthelsson@hotmail.com> wrote on 24 apr

2008 in microsoft.public.windows.terminal_services:

> Yes, that was the problem ! It was set on 10, but the default

> are unlimited or ? I havn't set that myself but perhaps any

> consultant has than that

>

> Thank's a lot :)

>

> \\Jonas B

>

> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> skrev

> i meddelandet

> news:Xns9A89E0B10451Bveranoesthemutforsse@207.46.248.16...

>> No, licensing is not the problem. A single client access

>> license allows for unlimited connections from that client.

>>

>> Have you checked the settings in tscc.msc - rdp-tcp connection

>> - properties - network? Maybe there's a hardcoded limit on the

>> number of connections?

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> "jonte@bson.se" <jonasberthelsson@hotmail.com> wrote on 22 apr

>> 2008 in microsoft.public.windows.terminal_services:

>>

>>> I have a w2k3 sp1 with Terminal Server service installed. The

>>> same machine also are the only DC that domain (yes I know

>>> it's not the very best solution but it's a small process site)

>>> and it's also Terminal service license server. We remotely

>>> connect to that server from another domain. Now som of the

>>> users get

>>>

>>> "The client could not establish a connection to the remote

>>> computer" The most likely cause of this error are

>>> 1. Remote connection are not enabled ... but they are

>>> 2. The maximum number of connections are exceeded at the

>>> remote computer ... there are at least 3 more available

>>> license, if it's that it mean ? 3. A network error ... it

>>> works for others from the same computer

>>>

>>> Could it be a problem if they are connecting from another TS

>>> server (w2k3 sp2) from another domain because that will only

>>> take one license and thats why som can and some not. The

>>> license server are set at "per device" and then it won't

>>> accept more than one at a time from that device ? Will this be

>>> solved if I change to "per user" license model ?

>>>

>>> Please help me out ?

>>>

>>> Sincerely

>>>

>>> \\Jonas B