avast help needed please

[Trazza]

Hi all can you please help me. I have a dell laptop xp edition which my son has given me and when I switchd it on it said that avg had expired. On my desktop I have avast and really like it so I wanted to install on my laptop. I went to the free avast install site, downloaded the programe and clicked save. I then deleted avg via add/rmove programs and went to set up the avast scans ect, but i cant find it on the laptop so I am now running with no antivirus. does anyone know what i am doing wrong, hopefully before I get any viruses.

 

Thanks Trazza

[Dalo Harkin]

It depends on where it has been saved to... normally goes into my documents so have a look around there.

 

Re download Avast and when you click save to - it will open and show you where it 'normally' saves downloaded to.

 

Best place is to download to the desktop and run from there :)

[Trazza]

I am not getting the box which says save to just save or cancel. when i hit save my downloads window opens but as soon as it finishes downloading it disapears. I have tried looking in programs to see if it's there but it's not. when I go to my search option and type in search for avast it's not there. for some reason I seem to be unable to download it properly and I have tried six times now. Please if you have any more suggestions feel free any and all help would be appreciated.

Thanks once again Trazza

[ErikAlbert]

You can also create a folder under "My Documents", which is dedicated to downloadings.

My downloadings are always stored in the same folder without navigating to that folder.

I did this only one time and Windows seems to remember it.

[Dalo Harkin]

Get it from here avast! Free Antivirus - Download Software for Virus Protection

[Trazza]

The file is nowhere on the laptop. Ive done a search and avast cannot be found anywhere. when I go to the help with downloading avast page it says there should be an option to RUN OR SAVE and they recomend save but my options are SAVE OR CANCEL there is no run option so I save. I am obviously doing something wrong but I can no longer see the wood for the trees.

[Trazza]

Hi Dalo that is where I have been going. I've tried to get it from Avast, PC World and C.Net all with the same outcome

[ErikAlbert]

I downloaded AVAST myself, the installation was perfect without any troubles.

I ran a full scan and it took 15 minutes, but it didn't detect anything, which is normal on my computer.

Here you can read what the organisation av-comparatives, thinks about this scanner.

http://www.av-comparatives.org/images/stories/test/ondret/avc_report26.pdf

[Trazza]

Tried from the link you supplied and again the same ouycome but I have noticed that when I click the download now button the box that appears saye

"you have chosen to open

setup_av_free.exe

which is a binary file

from http//software-files.l.cnet.com

would you like to save this file?

I then have the option to either save file or cancel

 

Thanks Trazza

[Trazza]

can anyone recomend another free antivirus please . I dont want AVG as the only reason for using avast was problems with AVG. I dont want the laptop unprotected for any longer than I have to

 

Thanks once again Trazza

[ErikAlbert]

Always download AVAST from the original home page of the company.

avast! Antivirus Benelux.. Download gratis avast! virusscanner of koop Internet Security inclusief Spamfilter Antispyware en Firewall..

[Trazza]

Hi Erik went to the link you supplied but thats all I can do . when i hit the download free 5.0. button nothing happens. thanks anyway

[ErikAlbert]

can anyone recomend another free antivirus please . I dont want AVG as the only reason for using avast was problems with AVG. I dont want the laptop unprotected for any longer than I have to

 

Thanks once again Trazza

You were talking about AVAST and now about AVG, you can have only one AV-scanner on your computer. I'm lost.

AVIRA is an alternative.

Edited September 15, 2010 by ErikAlbert

[Dalo Harkin]

You can try Avira :)

[Trazza]

You were talking about AVAST and now about AVG, you can have only one AV-scanner on your computer. I'm lost.

 

I had AVG on main pc and didnt like it changed to AVAST and thought it was really good and now want it on my laptop as well.

 

Seems you cant always get what you want

[ErikAlbert]

I had AVG on main pc and didnt like it changed to AVAST and thought it was really good and now want it on my laptop as well.

 

Seems you cant always get what you want

You can install AVAST on your main pc and your laptop.

Of course you have to uninstall any previous scanner by using Windows Add/Remove Programs and CCleaner for instance to clean leftovers of your previous scanner and then you can install AVAST.

[ErikAlbert]

Hi Erik went to the link you supplied but thats all I can do . when i hit the download free 5.0. button nothing happens. thanks anyway

What kind of browser are you using for downloading stuff ?

Your actual browser has too many security settings, that don't allow you to download anything.

[Starbuck]

and now want it on my laptop as well.

If you have saved the installation file on the PC , you can transfer this to a usb stick and install it onto the laptop from there.

Saves downloading it again.

[Trazza]

Hi all thanks for your help. Avast is now installed on my laptop. The problem was with some settings on the laptop and after putting things right there Avast was loaded and is now running fine.

[Dalo Harkin]

Glad its all up and running and for letting us know :)

 

you know where we are should you need further assistance