No login window appears after server running for some time

April 29, 2008

New IBM xSeries 3400 server running Windows 2003 R2 with all of the latest

patches. Member server in an SBS2003 domain.

Since going in the server has worked fine except after some period of time,

we go to the console and the screen is totally dark grey. Pressing

Ctl+Alt+Del does nothing -- no login prompt appears.

Similarly, any attempt to connect via RDP doesn't give the login...just the

grey background. This only happens after the server has been running for

some time. We'll force a restart of the server and all will be fine for a day

or longer (the login appears at the console and is available through RDP).

Then, for no discernible reason, the problem recurs.

Nothing strange appears in the event log. The only thing different between

this server and other similar boxes that we've installed is the version of

Pervasive SQL. This box is running version 10, whereas prior installations

were version 9 or older. Pervasive professes no knowledge of the problem.

I'm lost as to how to troubleshoot.

--

Doug

Recommended Posts