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Lost System Restore

Guest Ben Stevenson

By Guest Ben Stevenson
in Windows XP

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Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

On my regular virus scan (Avast) check yesterday there was a virus or two,

which were moved to virus chest as directed. This is not uncommon. It has

happened before and no other problems were seen with the computer system.

 

But today I could not access my WORD files. The pop-ups tell me that WORD is

not present and asks me to install it again..

 

Went to System Restore but for whatever date I tried several times to the

beginning of this month, it repeatedly says that my system cannot be

restored. I need help.

TIA

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Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ben

 

Try using an earlier restore point in safe mode.

 

This link discusses the point you raise:

http://forum.avast.com/index.php?topic=34449.0

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Ben Stevenson wrote:

> On my regular virus scan (Avast) check yesterday there was a virus or

> two, which were moved to virus chest as directed. This is not

> uncommon. It has happened before and no other problems were seen with

> the computer system.

> But today I could not access my WORD files. The pop-ups tell me that

> WORD is not present and asks me to install it again..

>

> Went to System Restore but for whatever date I tried several times to

> the beginning of this month, it repeatedly says that my system cannot

> be restored. I need help.

> TIA

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

I would appreciate a reply from someone. I need help on how I can get System

Restore to function again.

Thanks

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote in message

news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

> On my regular virus scan (Avast) check yesterday there was a virus or two,

> which were moved to virus chest as directed. This is not uncommon. It has

> happened before and no other problems were seen with the computer system.

>

> But today I could not access my WORD files. The pop-ups tell me that WORD

> is not present and asks me to install it again..

>

> Went to System Restore but for whatever date I tried several times to the

> beginning of this month, it repeatedly says that my system cannot be

> restored. I need help.

> TIA

>

Guest Bill in Co.

Guest Bill in Co.

Posted
Posted

Re: Lost System Restore

 

There is a limit as to what System Restore can accomplish, especially if a

virus really corrupted your system (which could be the case, given what

you've said).

 

Probably the first thing you should do is make sure all the viruses are

truly gone with a *thorough* system scan, which will take a fair amount of

time. Assuming that is done, some possible options I can think of here

are:

 

1) restore your system from your backup (that's the best option, obviously),

2) consider doing a Repair Install from your WinXP System CD,

and

3) possibly reinstalling WinXP, if needbe.

 

Perhaps there is a way to get System Restore to work again, but it doesn't

sound promising. (You could do a Google search on System Restore, and also

check the MS website for that).

 

Someone else may have some other suggestions, though.

 

Ben Stevenson wrote:

> I would appreciate a reply from someone. I need help on how I can get

> System

> Restore to function again.

> Thanks

>

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>> On my regular virus scan (Avast) check yesterday there was a virus or

>> two,

>> which were moved to virus chest as directed. This is not uncommon. It has

>> happened before and no other problems were seen with the computer system.

>>

>> But today I could not access my WORD files. The pop-ups tell me that WORD

>> is not present and asks me to install it again..

>>

>> Went to System Restore but for whatever date I tried several times to the

>> beginning of this month, it repeatedly says that my system cannot be

>> restored. I need help.

>> TIA

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ben

 

Try using an earlier restore point in safe mode.

 

This link discusses the point you raise:

http://forum.avast.com/index.php?topic=34449.0

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Ben Stevenson wrote:

> I would appreciate a reply from someone. I need help on how I can get

> System Restore to function again.

> Thanks

>

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>> On my regular virus scan (Avast) check yesterday there was a virus

>> or two, which were moved to virus chest as directed. This is not

>> uncommon. It has happened before and no other problems were seen

>> with the computer system. But today I could not access my WORD files.

>> The pop-ups tell me that

>> WORD is not present and asks me to install it again..

>>

>> Went to System Restore but for whatever date I tried several times

>> to the beginning of this month, it repeatedly says that my system

>> cannot be restored. I need help.

>> TIA

Guest Ken Blake, MVP

Guest Ken Blake, MVP

Posted
Posted

Re: Lost System Restore

 

On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

<casiopie963@hotmail.com> wrote:

> I would appreciate a reply from someone. I need help on how I can get System

> Restore to function again.

 

 

The best information about System Restore is here:

http://bertk.mvps.org/

 

 

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

> > On my regular virus scan (Avast) check yesterday there was a virus or two,

> > which were moved to virus chest as directed. This is not uncommon. It has

> > happened before and no other problems were seen with the computer system.

> >

> > But today I could not access my WORD files. The pop-ups tell me that WORD

> > is not present and asks me to install it again..

> >

> > Went to System Restore but for whatever date I tried several times to the

> > beginning of this month, it repeatedly says that my system cannot be

> > restored. I need help.

> > TIA

> >

>

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ken

 

I do not think Bert's site directly mentions Avast. You might work out

the solution by drawing on comments he makes about other security

software.

 

BTW Bert last posted on 5 March. I did try to contact him about Avast

but he did not reply. Please let me know by email if you know something

unexpected has happened.

 

--

Regards.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Ken Blake, MVP wrote:

> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

> <casiopie963@hotmail.com> wrote:

>

>> I would appreciate a reply from someone. I need help on how I can

>> get System Restore to function again.

>

>

> The best information about System Restore is here:

> http://bertk.mvps.org/

>

>

>

>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>>> On my regular virus scan (Avast) check yesterday there was a virus

>>> or two, which were moved to virus chest as directed. This is not

>>> uncommon. It has happened before and no other problems were seen

>>> with the computer system.

>>>

>>> But today I could not access my WORD files. The pop-ups tell me

>>> that WORD is not present and asks me to install it again..

>>>

>>> Went to System Restore but for whatever date I tried several times

>>> to the beginning of this month, it repeatedly says that my system

>>> cannot be restored. I need help.

>>> TIA

Guest Ken Blake, MVP

Guest Ken Blake, MVP

Posted
Posted

Re: Lost System Restore

 

On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

> Ken

>

> I do not think Bert's site directly mentions Avast.

 

 

No, I didn't mean to imply that it did. My reference to Bert's site

was in regard to Ben Stevenson's problems with using System Restore,

not about Avast itself.

 

> You might work out

> the solution by drawing on comments he makes about other security

> software.

>

> BTW Bert last posted on 5 March. I did try to contact him about Avast

> but he did not reply. Please let me know by email if you know something

> unexpected has happened.

 

 

Last I heard, Bert was just very busy, but I haven't contacted him

myself.

 

 

> Ken Blake, MVP wrote:

> > On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

> > <casiopie963@hotmail.com> wrote:

> >

> >> I would appreciate a reply from someone. I need help on how I can

> >> get System Restore to function again.

> >

> >

> > The best information about System Restore is here:

> > http://bertk.mvps.org/

> >

> >

> >

> >> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> >> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

> >>> On my regular virus scan (Avast) check yesterday there was a virus

> >>> or two, which were moved to virus chest as directed. This is not

> >>> uncommon. It has happened before and no other problems were seen

> >>> with the computer system.

> >>>

> >>> But today I could not access my WORD files. The pop-ups tell me

> >>> that WORD is not present and asks me to install it again..

> >>>

> >>> Went to System Restore but for whatever date I tried several times

> >>> to the beginning of this month, it repeatedly says that my system

> >>> cannot be restored. I need help.

> >>> TIA

>

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ken

 

If you read this link you will see why I think Avast is implicated:

http://forum.avast.com/index.php?topic=34449.0

 

Thanks for the news about Bert.

 

 

--

Regards.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

Ken Blake, MVP wrote:

> On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

>

>> Ken

>>

>> I do not think Bert's site directly mentions Avast.

>

>

> No, I didn't mean to imply that it did. My reference to Bert's site

> was in regard to Ben Stevenson's problems with using System Restore,

> not about Avast itself.

>

>

>> You might work out

>> the solution by drawing on comments he makes about other security

>> software.

>>

>> BTW Bert last posted on 5 March. I did try to contact him about Avast

>> but he did not reply. Please let me know by email if you know

>> something unexpected has happened.

>

>

> Last I heard, Bert was just very busy, but I haven't contacted him

> myself.

>

>

>

>> Ken Blake, MVP wrote:

>>> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

>>> <casiopie963@hotmail.com> wrote:

>>>

>>>> I would appreciate a reply from someone. I need help on how I can

>>>> get System Restore to function again.

>>>

>>>

>>> The best information about System Restore is here:

>>> http://bertk.mvps.org/

>>>

>>>

>>>

>>>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>>>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>>>>> On my regular virus scan (Avast) check yesterday there was a virus

>>>>> or two, which were moved to virus chest as directed. This is not

>>>>> uncommon. It has happened before and no other problems were seen

>>>>> with the computer system.

>>>>>

>>>>> But today I could not access my WORD files. The pop-ups tell me

>>>>> that WORD is not present and asks me to install it again..

>>>>>

>>>>> Went to System Restore but for whatever date I tried several times

>>>>> to the beginning of this month, it repeatedly says that my system

>>>>> cannot be restored. I need help.

>>>>> TIA

Guest Ken Blake, MVP

Guest Ken Blake, MVP

Posted
Posted

Re: Lost System Restore

 

On Sat, 3 May 2008 00:30:01 +0100, "Gerry" <gerry@nospam.com> wrote:

> Ken

>

> If you read this link you will see why I think Avast is implicated:

> http://forum.avast.com/index.php?topic=34449.0

 

 

OK, thanks. I recently switched from Avast to NOD32, but my personal

experience with Avast is that it never caused any problems--this or

anything else.

 

> Thanks for the news about Bert.

 

 

You're welcome.

 

 

 

> ~~~~~~~~~~~~~~~~~~~

> Ken Blake, MVP wrote:

> > On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

> >

> >> Ken

> >>

> >> I do not think Bert's site directly mentions Avast.

> >

> >

> > No, I didn't mean to imply that it did. My reference to Bert's site

> > was in regard to Ben Stevenson's problems with using System Restore,

> > not about Avast itself.

> >

> >

> >> You might work out

> >> the solution by drawing on comments he makes about other security

> >> software.

> >>

> >> BTW Bert last posted on 5 March. I did try to contact him about Avast

> >> but he did not reply. Please let me know by email if you know

> >> something unexpected has happened.

> >

> >

> > Last I heard, Bert was just very busy, but I haven't contacted him

> > myself.

> >

> >

> >

> >> Ken Blake, MVP wrote:

> >>> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

> >>> <casiopie963@hotmail.com> wrote:

> >>>

> >>>> I would appreciate a reply from someone. I need help on how I can

> >>>> get System Restore to function again.

> >>>

> >>>

> >>> The best information about System Restore is here:

> >>> http://bertk.mvps.org/

> >>>

> >>>

> >>>

> >>>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> >>>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

> >>>>> On my regular virus scan (Avast) check yesterday there was a virus

> >>>>> or two, which were moved to virus chest as directed. This is not

> >>>>> uncommon. It has happened before and no other problems were seen

> >>>>> with the computer system.

> >>>>>

> >>>>> But today I could not access my WORD files. The pop-ups tell me

> >>>>> that WORD is not present and asks me to install it again..

> >>>>>

> >>>>> Went to System Restore but for whatever date I tried several times

> >>>>> to the beginning of this month, it repeatedly says that my system

> >>>>> cannot be restored. I need help.

> >>>>> TIA

>

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ken

 

Making changes of this type in Safe Mode Ken is probably something you

might have done as a cautious user anyway. The need to use Safe Mode is

not always so obvious as it was with Windows 98. Thus I never run in

Disk Defragmenter in Safe Mode as we did with Windows 98.

 

--

Regards.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Ken Blake, MVP wrote:

> On Sat, 3 May 2008 00:30:01 +0100, "Gerry" <gerry@nospam.com> wrote:

>

>> Ken

>>

>> If you read this link you will see why I think Avast is implicated:

>> http://forum.avast.com/index.php?topic=34449.0

>

>

> OK, thanks. I recently switched from Avast to NOD32, but my personal

> experience with Avast is that it never caused any problems--this or

> anything else.

>

>

>> Thanks for the news about Bert.

>

>

> You're welcome.

>

>

>

>

>> ~~~~~~~~~~~~~~~~~~~

>> Ken Blake, MVP wrote:

>>> On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

>>>

>>>> Ken

>>>>

>>>> I do not think Bert's site directly mentions Avast.

>>>

>>>

>>> No, I didn't mean to imply that it did. My reference to Bert's site

>>> was in regard to Ben Stevenson's problems with using System Restore,

>>> not about Avast itself.

>>>

>>>

>>>> You might work out

>>>> the solution by drawing on comments he makes about other security

>>>> software.

>>>>

>>>> BTW Bert last posted on 5 March. I did try to contact him about

>>>> Avast but he did not reply. Please let me know by email if you know

>>>> something unexpected has happened.

>>>

>>>

>>> Last I heard, Bert was just very busy, but I haven't contacted him

>>> myself.

>>>

>>>

>>>

>>>> Ken Blake, MVP wrote:

>>>>> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

>>>>> <casiopie963@hotmail.com> wrote:

>>>>>

>>>>>> I would appreciate a reply from someone. I need help on how I can

>>>>>> get System Restore to function again.

>>>>>

>>>>>

>>>>> The best information about System Restore is here:

>>>>> http://bertk.mvps.org/

>>>>>

>>>>>

>>>>>

>>>>>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>>>>>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>>>>>>> On my regular virus scan (Avast) check yesterday there was a

>>>>>>> virus or two, which were moved to virus chest as directed. This

>>>>>>> is not uncommon. It has happened before and no other problems

>>>>>>> were seen with the computer system.

>>>>>>>

>>>>>>> But today I could not access my WORD files. The pop-ups tell me

>>>>>>> that WORD is not present and asks me to install it again..

>>>>>>>

>>>>>>> Went to System Restore but for whatever date I tried several

>>>>>>> times to the beginning of this month, it repeatedly says that

>>>>>>> my system cannot be restored. I need help.

>>>>>>> TIA

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

I have used Avast for a number of years and it has served me well. All I

need to know is how to reset System Restore to ensure it works again.

Thanks

 

"Gerry" <gerry@nospam.com> wrote in message

news:%230Zp9xKrIHA.2256@TK2MSFTNGP05.phx.gbl...

> Ken

>

> If you read this link you will see why I think Avast is implicated:

> http://forum.avast.com/index.php?topic=34449.0

>

> Thanks for the news about Bert.

>

>

> --

> Regards.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

> Ken Blake, MVP wrote:

>> On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

>>

>>> Ken

>>>

>>> I do not think Bert's site directly mentions Avast.

>>

>>

>> No, I didn't mean to imply that it did. My reference to Bert's site

>> was in regard to Ben Stevenson's problems with using System Restore,

>> not about Avast itself.

>>

>>

>>> You might work out

>>> the solution by drawing on comments he makes about other security

>>> software.

>>>

>>> BTW Bert last posted on 5 March. I did try to contact him about Avast

>>> but he did not reply. Please let me know by email if you know

>>> something unexpected has happened.

>>

>>

>> Last I heard, Bert was just very busy, but I haven't contacted him

>> myself.

>>

>>

>>

>>> Ken Blake, MVP wrote:

>>>> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

>>>> <casiopie963@hotmail.com> wrote:

>>>>

>>>>> I would appreciate a reply from someone. I need help on how I can

>>>>> get System Restore to function again.

>>>>

>>>>

>>>> The best information about System Restore is here:

>>>> http://bertk.mvps.org/

>>>>

>>>>

>>>>

>>>>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>>>>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>>>>>> On my regular virus scan (Avast) check yesterday there was a virus

>>>>>> or two, which were moved to virus chest as directed. This is not

>>>>>> uncommon. It has happened before and no other problems were seen

>>>>>> with the computer system.

>>>>>>

>>>>>> But today I could not access my WORD files. The pop-ups tell me

>>>>>> that WORD is not present and asks me to install it again..

>>>>>>

>>>>>> Went to System Restore but for whatever date I tried several times

>>>>>> to the beginning of this month, it repeatedly says that my system

>>>>>> cannot be restored. I need help.

>>>>>> TIA

>

>

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

Thanks for your response. As I am not that good on computers, I would

appreciate your simple steps to reset or ensure that System Restore

functions well again.

Thanks

 

"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message

news:747n1493hsvs0jj57hd3f2rpkoebs9a4v5@4ax.com...

> On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

>

>> Ken

>>

>> I do not think Bert's site directly mentions Avast.

>

>

> No, I didn't mean to imply that it did. My reference to Bert's site

> was in regard to Ben Stevenson's problems with using System Restore,

> not about Avast itself.

>

>

>> You might work out

>> the solution by drawing on comments he makes about other security

>> software.

>>

>> BTW Bert last posted on 5 March. I did try to contact him about Avast

>> but he did not reply. Please let me know by email if you know something

>> unexpected has happened.

>

>

> Last I heard, Bert was just very busy, but I haven't contacted him

> myself.

>

>

>

>> Ken Blake, MVP wrote:

>> > On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

>> > <casiopie963@hotmail.com> wrote:

>> >

>> >> I would appreciate a reply from someone. I need help on how I can

>> >> get System Restore to function again.

>> >

>> >

>> > The best information about System Restore is here:

>> > http://bertk.mvps.org/

>> >

>> >

>> >

>> >> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>> >> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>> >>> On my regular virus scan (Avast) check yesterday there was a virus

>> >>> or two, which were moved to virus chest as directed. This is not

>> >>> uncommon. It has happened before and no other problems were seen

>> >>> with the computer system.

>> >>>

>> >>> But today I could not access my WORD files. The pop-ups tell me

>> >>> that WORD is not present and asks me to install it again..

>> >>>

>> >>> Went to System Restore but for whatever date I tried several times

>> >>> to the beginning of this month, it repeatedly says that my system

>> >>> cannot be restored. I need help.

>> >>> TIA

>>

>

> --

> Ken Blake, Microsoft MVP - Windows Desktop Experience

> Please Reply to the Newsgroup

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Lost System Restore

 

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote in message

news:eitKWxRrIHA.5068@TK2MSFTNGP02.phx.gbl...

> Thanks for your response. As I am not that good on computers, I would

> appreciate your simple steps to reset or ensure that System Restore

> functions well again.

> Thanks

>

 

There is a simple measures you can take to restore the System

Restore facility but I suspect you may not like it.

 

I think the key to your problem lies in the remark you dropped

in your very first post. Here it goes:

 

"On my regular virus scan (Avast) check yesterday there was a virus or two,

which were moved to virus chest as directed. This is not uncommon. It has

happened before and no other problems were seen with the computer system."

 

When I read a note like this one the I hear lots of alarm bells

going off in my head. There are two reasons:

 

a) Why should your machine suffer repeated virus infections?

A well-kept machine should run virus-free day in, day out!

Either your virus protection is of poor quality or your computing

habits are unsound. I look after lots of PCs and none of them

has ever suffered an infection. If they had then I would lose

a client.

 

b) It is a commonly held belief that virus scanners can undo all

damage done by infections. This is not so. Some damage can

be repaired but some scars may remain. The same goes for

System Restore - depending on where exactly the damage

was done, it may or may not be undoable. If I was in the

business of writing viruses then I would attack the System

Restore facility, to make the damage stick . . .

 

In my opinion an infected machine is a compromised machine.

I would back up all my data (including my EMail files), test

the back-ups, then format the disk and start afresh. I would

also take a long, hard look at my computing habits.

Guest Ken Blake, MVP

Guest Ken Blake, MVP

Posted
Posted

Re: Lost System Restore

 

On Sat, 3 May 2008 20:45:57 +0800, "Ben Stevenson"

<casiopie963@hotmail.com> wrote:

> I have used Avast for a number of years and it has served me well. All I

> need to know is how to reset System Restore to ensure it works again.

 

 

Just turn off System Restore and turn it back on again.

 

Also please go to the link for Bert Kinney's site I provided earlier.

That's lots of good information there, and some of it may be pertinent

to your situation.

 

 

 

 

> "Gerry" <gerry@nospam.com> wrote in message

> news:%230Zp9xKrIHA.2256@TK2MSFTNGP05.phx.gbl...

> > Ken

> >

> > If you read this link you will see why I think Avast is implicated:

> > http://forum.avast.com/index.php?topic=34449.0

> >

> > Thanks for the news about Bert.

> >

> >

> > --

> > Regards.

> >

> > Gerry

> > ~~~~

> > FCA

> > Stourport, England

> > Enquire, plan and execute

> > ~~~~~~~~~~~~~~~~~~~

> > Ken Blake, MVP wrote:

> >> On Fri, 2 May 2008 23:33:20 +0100, "Gerry" <gerry@nospam.com> wrote:

> >>

> >>> Ken

> >>>

> >>> I do not think Bert's site directly mentions Avast.

> >>

> >>

> >> No, I didn't mean to imply that it did. My reference to Bert's site

> >> was in regard to Ben Stevenson's problems with using System Restore,

> >> not about Avast itself.

> >>

> >>

> >>> You might work out

> >>> the solution by drawing on comments he makes about other security

> >>> software.

> >>>

> >>> BTW Bert last posted on 5 March. I did try to contact him about Avast

> >>> but he did not reply. Please let me know by email if you know

> >>> something unexpected has happened.

> >>

> >>

> >> Last I heard, Bert was just very busy, but I haven't contacted him

> >> myself.

> >>

> >>

> >>

> >>> Ken Blake, MVP wrote:

> >>>> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

> >>>> <casiopie963@hotmail.com> wrote:

> >>>>

> >>>>> I would appreciate a reply from someone. I need help on how I can

> >>>>> get System Restore to function again.

> >>>>

> >>>>

> >>>> The best information about System Restore is here:

> >>>> http://bertk.mvps.org/

> >>>>

> >>>>

> >>>>

> >>>>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> >>>>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

> >>>>>> On my regular virus scan (Avast) check yesterday there was a virus

> >>>>>> or two, which were moved to virus chest as directed. This is not

> >>>>>> uncommon. It has happened before and no other problems were seen

> >>>>>> with the computer system.

> >>>>>>

> >>>>>> But today I could not access my WORD files. The pop-ups tell me

> >>>>>> that WORD is not present and asks me to install it again..

> >>>>>>

> >>>>>> Went to System Restore but for whatever date I tried several times

> >>>>>> to the beginning of this month, it repeatedly says that my system

> >>>>>> cannot be restored. I need help.

> >>>>>> TIA

> >

> >

>

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Pegasus

 

Item 3 in the latest version of 29 March 2008

http://www.avast.com/eng/avast-4-home_pro-revision-history.html

 

The Self Defense function does not work in safe mode. There is also a

programme setting whereby this function can be disabled.

 

 

--

Regards.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

Pegasus (MVP) wrote:

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:eitKWxRrIHA.5068@TK2MSFTNGP02.phx.gbl...

>> Thanks for your response. As I am not that good on computers, I would

>> appreciate your simple steps to reset or ensure that System Restore

>> functions well again.

>> Thanks

>>

>

> There is a simple measures you can take to restore the System

> Restore facility but I suspect you may not like it.

>

> I think the key to your problem lies in the remark you dropped

> in your very first post. Here it goes:

>

> "On my regular virus scan (Avast) check yesterday there was a virus

> or two, which were moved to virus chest as directed. This is not

> uncommon. It has happened before and no other problems were seen with

> the computer system."

> When I read a note like this one the I hear lots of alarm bells

> going off in my head. There are two reasons:

>

> a) Why should your machine suffer repeated virus infections?

> A well-kept machine should run virus-free day in, day out!

> Either your virus protection is of poor quality or your computing

> habits are unsound. I look after lots of PCs and none of them

> has ever suffered an infection. If they had then I would lose

> a client.

>

> b) It is a commonly held belief that virus scanners can undo all

> damage done by infections. This is not so. Some damage can

> be repaired but some scars may remain. The same goes for

> System Restore - depending on where exactly the damage

> was done, it may or may not be undoable. If I was in the

> business of writing viruses then I would attack the System

> Restore facility, to make the damage stick . . .

>

> In my opinion an infected machine is a compromised machine.

> I would back up all my data (including my EMail files), test

> the back-ups, then format the disk and start afresh. I would

> also take a long, hard look at my computing habits.

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

I went to the site http://bertk.mvps.org/ but it only states how to restore

on a system that is functioning. My problem is that my System Restore is not

functioning. I cannot restore on any points I choose up to 3 weeks back. Pls

advise how I can get my System Restore to function properly again.

Thanks

 

"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message

news:gnrm145de1j9148aauj4rnle3kmgqm9f9g@4ax.com...

> On Thu, 1 May 2008 11:52:49 +0800, "Ben Stevenson"

> <casiopie963@hotmail.com> wrote:

>

>> I would appreciate a reply from someone. I need help on how I can get

>> System

>> Restore to function again.

>

>

> The best information about System Restore is here:

> http://bertk.mvps.org/

>

>

>

>> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

>> news:OtE5rIdqIHA.5096@TK2MSFTNGP02.phx.gbl...

>> > On my regular virus scan (Avast) check yesterday there was a virus or

>> > two,

>> > which were moved to virus chest as directed. This is not uncommon. It

>> > has

>> > happened before and no other problems were seen with the computer

>> > system.

>> >

>> > But today I could not access my WORD files. The pop-ups tell me that

>> > WORD

>> > is not present and asks me to install it again..

>> >

>> > Went to System Restore but for whatever date I tried several times to

>> > the

>> > beginning of this month, it repeatedly says that my system cannot be

>> > restored. I need help.

>> > TIA

>> >

>>

>

> --

> Ken Blake, Microsoft MVP - Windows Desktop Experience

> Please Reply to the Newsgroup

Guest Gerry

Guest Gerry

Posted
Posted

Re: Lost System Restore

 

Ben

 

I have told you several times how to resolve your problem!

 

Item 3 in the latest version of 29 March 2008

http://www.avast.com/eng/avast-4-home_pro-revision-history.html

 

The Self Defense function does not work in safe mode. There is also a

programme setting whereby this function can be disabled.

 

This link discusses the point you raise:

http://forum.avast.com/index.php?topic=34449.0

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Ben Stevenson wrote:

> I went to the site http://bertk.mvps.org/ but it only states how to

> restore on a system that is functioning. My problem is that my System

> Restore is not functioning. I cannot restore on any points I choose

> up to 3 weeks back. Pls advise how I can get my System Restore to

> function properly again. Thanks

>

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Lost System Restore

 

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote in message

news:eOZKgiqrIHA.3456@TK2MSFTNGP05.phx.gbl...

>I went to the site http://bertk.mvps.org/ but it only states how to restore

>on a system that is functioning. My problem is that my System Restore is

>not functioning. I cannot restore on any points I choose up to 3 weeks

>back. Pls advise how I can get my System Restore to function properly

>again.

> Thanks

 

I too told you how to restore "System Restore", and how to

prevent such mishaps in future. Time to bite the bullet.

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

I am sorry but I am not that good on computers. I do not recollect you

telling me, or did I miss any posts? Would appreciate if you could send me a

copy of that post where you showed me how.

Thanks

 

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:uR6OkvsrIHA.484@TK2MSFTNGP04.phx.gbl...

>

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:eOZKgiqrIHA.3456@TK2MSFTNGP05.phx.gbl...

>>I went to the site http://bertk.mvps.org/ but it only states how to

>>restore on a system that is functioning. My problem is that my System

>>Restore is not functioning. I cannot restore on any points I choose up to

>>3 weeks back. Pls advise how I can get my System Restore to function

>>properly again.

>> Thanks

>

> I too told you how to restore "System Restore", and how to

> prevent such mishaps in future. Time to bite the bullet.

>

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Lost System Restore

 

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote in message

news:%23Z$1I62rIHA.1200@TK2MSFTNGP03.phx.gbl...

>I am sorry but I am not that good on computers. I do not recollect you

>telling me, or did I miss any posts? Would appreciate if you could send me

>a copy of that post where you showed me how.

> Thanks

>

 

Here is a copy of the reply I posted last Saturday:

==================

There is a simple measures you can take to restore the System

Restore facility but I suspect you may not like it.

 

I think the key to your problem lies in the remark you dropped

in your very first post. Here it goes:

 

"On my regular virus scan (Avast) check yesterday there was a virus or two,

which were moved to virus chest as directed. This is not uncommon. It has

happened before and no other problems were seen with the computer system."

 

When I read a note like this one the I hear lots of alarm bells

going off in my head. There are two reasons:

 

a) Why should your machine suffer repeated virus infections?

A well-kept machine should run virus-free day in, day out!

Either your virus protection is of poor quality or your computing

habits are unsound. I look after lots of PCs and none of them

has ever suffered an infection. If they had then I would lose

a client.

 

b) It is a commonly held belief that virus scanners can undo all

damage done by infections. This is not so. Some damage can

be repaired but some scars may remain. The same goes for

System Restore - depending on where exactly the damage

was done, it may or may not be undoable. If I was in the

business of writing viruses then I would attack the System

Restore facility, to make the damage stick . . .

 

In my opinion an infected machine is a compromised machine.

I would back up all my data (including my EMail files), test

the back-ups, then format the disk and start afresh. I would

also take a long, hard look at my computing habits.

 

==================

Guest PD43

Guest PD43

Posted
Posted

Re: Lost System Restore

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote:

>I am sorry but I am not that good on computers. I do not recollect you

>telling me, or did I miss any posts? Would appreciate if you could send me a

>copy of that post where you showed me how.

>Thanks

 

Here's a link to the entire thread with all of the posts.

 

http://tinyurl.com/49qzqt

Guest Ben Stevenson

Guest Ben Stevenson

Posted
Posted

Re: Lost System Restore

 

I have only this single post from you. No other. In case I had lost it,

could you please repost to me, where you showed me how to resolve the

problem. For all the posts on this thread, I have not recd any that shows me

how to resolve the problem.

 

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:uR6OkvsrIHA.484@TK2MSFTNGP04.phx.gbl...

>

> "Ben Stevenson" <casiopie963@hotmail.com> wrote in message

> news:eOZKgiqrIHA.3456@TK2MSFTNGP05.phx.gbl...

>>I went to the site http://bertk.mvps.org/ but it only states how to

>>restore on a system that is functioning. My problem is that my System

>>Restore is not functioning. I cannot restore on any points I choose up to

>>3 weeks back. Pls advise how I can get my System Restore to function

>>properly again.

>> Thanks

>

> I too told you how to restore "System Restore", and how to

> prevent such mishaps in future. Time to bite the bullet.

>

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Lost System Restore

 

 

"Ben Stevenson" <casiopie963@hotmail.com> wrote in message

news:utfG7JCtIHA.3716@TK2MSFTNGP04.phx.gbl...

>I have only this single post from you. No other. In case I had lost it,

>could you please repost to me, where you showed me how to resolve the

>problem. For all the posts on this thread, I have not recd any that shows

>me how to resolve the problem.

 

As PD43 suggested, you can see each and every reply

here: http://tinyurl.com/49qzqt. You should read the whole

lot before posting any further questions.

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