Offline File Weirdness

[Guest Anthony R. Vallario]

I've got a user having problems with offline files. His user profile is setup

on one of our Windows 2003 SBS boxes, and his laptop is setup to use it

offline when he's away from the office. Two files don't seem to get carried

over correctly we he sync's at the end of the day, Outlook.NK2 and

rasphone.pbk. There will be no errors in the sync, and the offline files

folder will show these two files being present. Sure enough though, when he

gets home the shortcut to his vpn connection does nothing and Outlook has no

autocomplete. Outlook will then create a new autocomplete, which will inturn

over write the one stored on the server when he comes back to the office the

next day. Also, the rasphone.pbk just disappears and he vpn connection must

be recreated. Very frustrating. Any ideas guys and gals?

 

 

 

 

 

Anthony R. Vallario

[Guest Anthony [MVP]]

Re: Offline File Weirdness

 

Do you have Redirected Folders, or just Roaming Profiles?

For the nk2, it sounds as though the roaming profile may be a bit mixed up.

This can happen if the user is a user of more than one machine

simultaneously. You just need to select the copy of the profile that you

would like to preserve, and delete the others on any other machine he may

use.

For rasphone I would start from here: http://support.microsoft.com/kb/284269

Hope that helps,

Anthony,

http://www.airdesk.co.uk

 

 

 

"Anthony R. Vallario" <AnthonyRVallario@discussions.microsoft.com> wrote in

message news:B236E75F-4447-4F1C-97F6-CFC252A07B89@microsoft.com...

> I've got a user having problems with offline files. His user profile is

> setup

> on one of our Windows 2003 SBS boxes, and his laptop is setup to use it

> offline when he's away from the office. Two files don't seem to get

> carried

> over correctly we he sync's at the end of the day, Outlook.NK2 and

> rasphone.pbk. There will be no errors in the sync, and the offline files

> folder will show these two files being present. Sure enough though, when

> he

> gets home the shortcut to his vpn connection does nothing and Outlook has

> no

> autocomplete. Outlook will then create a new autocomplete, which will

> inturn

> over write the one stored on the server when he comes back to the office

> the

> next day. Also, the rasphone.pbk just disappears and he vpn connection

> must

> be recreated. Very frustrating. Any ideas guys and gals?

>

>

>

>

>

> Anthony R. Vallario

>

>

[Guest Anthony R. Vallario]

Re: Offline File Weirdness

 

I'm not real sure if I have redirected folders or roaming profiles. When I

created the user I just specified the home directory to be a mapped drive on

the server. This user doesn't use any other machine. Just this laptop at home

and at work. Something is happening when he goes offline. I'll check the kb

article with regards to rasphone.

 

Anthony R. Vallario

 

 

"Anthony [MVP]" wrote:

> Do you have Redirected Folders, or just Roaming Profiles?

> For the nk2, it sounds as though the roaming profile may be a bit mixed up.

> This can happen if the user is a user of more than one machine

> simultaneously. You just need to select the copy of the profile that you

> would like to preserve, and delete the others on any other machine he may

> use.

> For rasphone I would start from here: http://support.microsoft.com/kb/284269

> Hope that helps,

> Anthony,

> http://www.airdesk.co.uk

>

>

>

> "Anthony R. Vallario" <AnthonyRVallario@discussions.microsoft.com> wrote in

> message news:B236E75F-4447-4F1C-97F6-CFC252A07B89@microsoft.com...

> > I've got a user having problems with offline files. His user profile is

> > setup

> > on one of our Windows 2003 SBS boxes, and his laptop is setup to use it

> > offline when he's away from the office. Two files don't seem to get

> > carried

> > over correctly we he sync's at the end of the day, Outlook.NK2 and

> > rasphone.pbk. There will be no errors in the sync, and the offline files

> > folder will show these two files being present. Sure enough though, when

> > he

> > gets home the shortcut to his vpn connection does nothing and Outlook has

> > no

> > autocomplete. Outlook will then create a new autocomplete, which will

> > inturn

> > over write the one stored on the server when he comes back to the office

> > the

> > next day. Also, the rasphone.pbk just disappears and he vpn connection

> > must

> > be recreated. Very frustrating. Any ideas guys and gals?

> >

> >

> >

> >

> >

> > Anthony R. Vallario

> >

> >

>

>

>