Guest klafert Posted May 7, 2008 Posted May 7, 2008 I am having a debate with another tech. Please advise on what steps you would take in this situation to determine the problem/diagnosis: email is down as well as FileMaker and other services. also getting different issues and calls from end users. All of the programs and end users work from the same windows 2003 server. There is also another tech that has access to this server. Where would you start to find out what is going on with your end user.
Guest Leonard Agoado Posted May 7, 2008 Posted May 7, 2008 Re: Bet with another Tech...please help "klafert" <klafert@discussions.microsoft.com> wrote in message news:F5737785-B17E-48B5-BA94-3E1DE25696A8@microsoft.com... >I am having a debate with another tech. Please advise on what >steps you would > take in this situation to determine the problem/diagnosis: What does the other tech think you should do? Regards, Len Agoado agoado@msn.com
Guest Meinolf Weber Posted May 7, 2008 Posted May 7, 2008 Re: Bet with another Tech...please help Hello klafert, Your posting is not very helpful. Describe only the problems you have in detail and what you try to solve them. Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > I am having a debate with another tech. Please advise on what steps > you would take in this situation to determine the problem/diagnosis: > > email is down as well as FileMaker and other services. also getting > different issues and calls from end users. > > All of the programs and end users work from the same windows 2003 > server. > > There is also another tech that has access to this server. > > Where would you start to find out what is going on with your end user. >
Guest Ace Fekay [MVP] Posted May 8, 2008 Posted May 8, 2008 Re: Bet with another Tech...please help In news:F5737785-B17E-48B5-BA94-3E1DE25696A8@microsoft.com, klafert <klafert@discussions.microsoft.com> typed: > I am having a debate with another tech. Please advise on what steps > you would take in this situation to determine the problem/diagnosis: > > > email is down as well as FileMaker and other services. also getting > different issues and calls from end users. > > All of the programs and end users work from the same windows 2003 > server. > > There is also another tech that has access to this server. > > Where would you start to find out what is going on with your end user. Sounds like an authentication issue or it cannot find the domain. As Meinolf and Leonard stated, we need INFO to help. For starters: 1. Unedite ipconfig /all from one of your DCs, the Exchange server, the server FileMaker is on, and a workstation. 2. Name of the AD DNS Domain name as it shows up in ADUC. 3. Name of the zone in DNS that AD is using. 4. Does the zone allow updates? 5. When did this start happening? What was changed prior? Otherwise, we won't be able to help you fix it or win your bet. Actually I want a piece of the action. I'll give you my paypal account email address later to fork it up... (just kiddin!!!). :-) -- Regards, Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP Microsoft MVP - Directory Services Microsoft Certified Trainer For urgent issues, you may want to contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers. Infinite Diversities in Infinite Combinations
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