Bet with another Tech...please help

[Guest klafert]

I am having a debate with another tech. Please advise on what steps you would

take in this situation to determine the problem/diagnosis:

 

 

email is down as well as FileMaker and other services. also getting

different issues and calls from end users.

 

All of the programs and end users work from the same windows 2003 server.

 

There is also another tech that has access to this server.

 

Where would you start to find out what is going on with your end user.

[Guest Leonard Agoado]

Re: Bet with another Tech...please help

 

 

"klafert" <klafert@discussions.microsoft.com> wrote in message

news:F5737785-B17E-48B5-BA94-3E1DE25696A8@microsoft.com...

>I am having a debate with another tech. Please advise on what

>steps you would

> take in this situation to determine the problem/diagnosis:

 

 

 

What does the other tech think you should do?

 

 

Regards,

 

Len Agoado

agoado@msn.com

[Guest Meinolf Weber]

Re: Bet with another Tech...please help

 

Hello klafert,

 

Your posting is not very helpful. Describe only the problems you have in

detail and what you try to solve them.

 

Best regards

 

Meinolf Weber

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> I am having a debate with another tech. Please advise on what steps

> you would take in this situation to determine the problem/diagnosis:

>

> email is down as well as FileMaker and other services. also getting

> different issues and calls from end users.

>

> All of the programs and end users work from the same windows 2003

> server.

>

> There is also another tech that has access to this server.

>

> Where would you start to find out what is going on with your end user.

>

[Guest Ace Fekay [MVP]]

Re: Bet with another Tech...please help

 

In news:F5737785-B17E-48B5-BA94-3E1DE25696A8@microsoft.com,

klafert <klafert@discussions.microsoft.com> typed:

> I am having a debate with another tech. Please advise on what steps

> you would take in this situation to determine the problem/diagnosis:

>

>

> email is down as well as FileMaker and other services. also getting

> different issues and calls from end users.

>

> All of the programs and end users work from the same windows 2003

> server.

>

> There is also another tech that has access to this server.

>

> Where would you start to find out what is going on with your end user.

 

Sounds like an authentication issue or it cannot find the domain.

 

As Meinolf and Leonard stated, we need INFO to help. For starters:

 

1. Unedite ipconfig /all from one of your DCs, the Exchange server, the

server FileMaker is on, and a workstation.

2. Name of the AD DNS Domain name as it shows up in ADUC.

3. Name of the zone in DNS that AD is using.

4. Does the zone allow updates?

5. When did this start happening? What was changed prior?

 

Otherwise, we won't be able to help you fix it or win your bet.

 

Actually I want a piece of the action. I'll give you my paypal account email

address later to fork it up... (just kiddin!!!). :-)

 

--

Regards,

Ace

 

This posting is provided "AS-IS" with no warranties or guarantees and

confers no rights.

 

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

MVP Microsoft MVP - Directory Services

Microsoft Certified Trainer

 

For urgent issues, you may want to contact Microsoft PSS directly. Please

check http://support.microsoft.com for regional support phone numbers.

 

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