Guest Joe from LV Posted May 8, 2008 Posted May 8, 2008 I installed SP3 on My Dimension 8400 with only one minor glitch. It froze on the restart shutdown and required a power down restart. Everything came up as advertised and the machine shows no ill effects. Then I attempted to update a Dimension 4600. While copying files it couldn't find beethov9.wm_ and gave the option of retry or skip. Retry didn't work so I clicked skip and it proceeded to about three quarters of the way through the installing files section and choked again on the same file. This time the only options were retry or cancel. Retry didn't work so I canceled. Unfortunately this canceled the whole installation resulting in an uninstall of the update and a warning that it had done a partial installation and the machine may not work properly. After much gnashing of teeth and another failed attempt after assuring file permissions were in order, I started in Safe Mode, logged in as the Default Administrator and the installation completed flawlessly. It seems silly to have the entire upgrade foiled by a media file.
Guest Big Al Posted May 8, 2008 Posted May 8, 2008 Re: SP3 and beethov9 silliness Joe from LV wrote: > I installed SP3 on My Dimension 8400 with only one minor glitch. It froze on > the restart shutdown and required a power down restart. Everything came up > as advertised and the machine shows no ill effects. > > Then I attempted to update a Dimension 4600. While copying files it couldn't > find beethov9.wm_ and gave the option of retry or skip. Retry didn't work so > I clicked skip and it proceeded to about three quarters of the way through > the installing files section and choked again on the same file. This time > the only options were retry or cancel. Retry didn't work so I canceled. > Unfortunately this canceled the whole installation resulting in an uninstall > of the update and a warning that it had done a partial installation and the > machine may not work properly. After much gnashing of teeth and another > failed attempt after assuring file permissions were in order, I started in > Safe Mode, logged in as the Default Administrator and the installation > completed flawlessly. > > It seems silly to have the entire upgrade foiled by a media file. > > > I'm running SP3 and I can't find it on my PC. So if it was extracted, where did it go? Not that I care. And no, don't reply to this, its not a question.
Guest PA Bear [MS MVP] Posted May 8, 2008 Posted May 8, 2008 Re: SP3 and beethov9 silliness <IMHO> Temporarily disable all real-time protections afforded by your anti-virus application, any anti-spyware applications, and any third-party firewall prior to installing SP3. If you disable a third-party firewall, make sure you then enable the Windows Firewall: The machine should not be connected to the internet without an active firewall. After installing SP3 /and rebooting twice/, check to make sure your real-time protections have been re-enabled; If you disabled a third-party firewall, remember to re-enable it and disable the Windows Firewall. </IMHO> -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Joe from LV wrote: > I installed SP3 on My Dimension 8400 with only one minor glitch. It froze > on > the restart shutdown and required a power down restart. Everything came up > as advertised and the machine shows no ill effects. > > Then I attempted to update a Dimension 4600. While copying files it > couldn't > find beethov9.wm_ and gave the option of retry or skip. Retry didn't work > so > I clicked skip and it proceeded to about three quarters of the way through > the installing files section and choked again on the same file. This time > the only options were retry or cancel. Retry didn't work so I canceled. > Unfortunately this canceled the whole installation resulting in an > uninstall > of the update and a warning that it had done a partial installation and > the > machine may not work properly. After much gnashing of teeth and another > failed attempt after assuring file permissions were in order, I started in > Safe Mode, logged in as the Default Administrator and the installation > completed flawlessly. > > It seems silly to have the entire upgrade foiled by a media file.
Guest MrB Posted June 11, 2008 Posted June 11, 2008 Re: SP3 and beethov9 silliness My customer's Dell/Intel/XP Home system has the same problem - many others also have this problem- just search 'beethov9.wm_ and you will see. I am an experienced PC and network tech. and this one really gets my goat. I installed SP3 on 7 XP Pro systems without a problem but I cannot overcome this problem on the XP Home system. Four attempts and all fail with the File Copy Error on beethov9.wm_ and you end up backing out all SP3 efforts! Last effort was in SAFE MODE logged on as Administrator (another gotcha compared to XP Pro where you can log on as Admin. in Normal Mode). I downloaded SP3 this last time and also completely uinstalled Norton 360 before going into Safe Mode to install SP3. All 4 failures are with this one copy file- not known if more show up when you get past beethov9.wm_ error. This is a large failure on MS part as I see it - I now have over 9 hours invested in a 1.5 hour job and still do not have SP3 installed. Is there a straight forward solution to this problem? Thanks, Larry "PA Bear [MS MVP]" wrote: > <IMHO> > Temporarily disable all real-time protections afforded by your anti-virus > application, any anti-spyware applications, and any third-party firewall > prior to installing SP3. If you disable a third-party firewall, make sure > you then enable the Windows Firewall: The machine should not be connected to > the internet without an active firewall. > > After installing SP3 /and rebooting twice/, check to make sure your > real-time protections have been re-enabled; If you disabled a third-party > firewall, remember to re-enable it and disable the Windows Firewall. > </IMHO> > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > Joe from LV wrote: > > I installed SP3 on My Dimension 8400 with only one minor glitch. It froze > > on > > the restart shutdown and required a power down restart. Everything came up > > as advertised and the machine shows no ill effects. > > > > Then I attempted to update a Dimension 4600. While copying files it > > couldn't > > find beethov9.wm_ and gave the option of retry or skip. Retry didn't work > > so > > I clicked skip and it proceeded to about three quarters of the way through > > the installing files section and choked again on the same file. This time > > the only options were retry or cancel. Retry didn't work so I canceled. > > Unfortunately this canceled the whole installation resulting in an > > uninstall > > of the update and a warning that it had done a partial installation and > > the > > machine may not work properly. After much gnashing of teeth and another > > failed attempt after assuring file permissions were in order, I started in > > Safe Mode, logged in as the Default Administrator and the installation > > completed flawlessly. > > > > It seems silly to have the entire upgrade foiled by a media file. > >
Guest R. McCarty Posted June 11, 2008 Posted June 11, 2008 Re: SP3 and beethov9 silliness Have you tried doing the upgrade with a fully expanded/extracted file set. You can create this on another machine and then simply run the update command to start the install. This method completely bypasses any extraction or expansion of the .Exe module. I carry this type of setup on a Flash Drive for doing "Problem" SP3 installs. "MrB" <MrB@discussions.microsoft.com> wrote in message news:3CF18511-13B5-4C48-8375-B38984EA4EDD@microsoft.com... > My customer's Dell/Intel/XP Home system has the same problem - many others > also have this problem- just search 'beethov9.wm_ and you will see. I am > an > experienced PC and network tech. and this one really gets my goat. > > I installed SP3 on 7 XP Pro systems without a problem but I cannot > overcome > this problem on the XP Home system. Four attempts and all fail with the > File > Copy Error on beethov9.wm_ and you end up backing out all SP3 efforts! > > Last effort was in SAFE MODE logged on as Administrator (another gotcha > compared to XP Pro where you can log on as Admin. in Normal Mode). > > I downloaded SP3 this last time and also completely uinstalled Norton 360 > before going into Safe Mode to install SP3. > > All 4 failures are with this one copy file- not known if more show up when > you get past beethov9.wm_ error. > > This is a large failure on MS part as I see it - I now have over 9 hours > invested in a 1.5 hour job and still do not have SP3 installed. > > Is there a straight forward solution to this problem? Thanks, > Larry > > "PA Bear [MS MVP]" wrote: > >> <IMHO> >> Temporarily disable all real-time protections afforded by your anti-virus >> application, any anti-spyware applications, and any third-party firewall >> prior to installing SP3. If you disable a third-party firewall, make >> sure >> you then enable the Windows Firewall: The machine should not be connected >> to >> the internet without an active firewall. >> >> After installing SP3 /and rebooting twice/, check to make sure your >> real-time protections have been re-enabled; If you disabled a third-party >> firewall, remember to re-enable it and disable the Windows Firewall. >> </IMHO> >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Joe from LV wrote: >> > I installed SP3 on My Dimension 8400 with only one minor glitch. It >> > froze >> > on >> > the restart shutdown and required a power down restart. Everything came >> > up >> > as advertised and the machine shows no ill effects. >> > >> > Then I attempted to update a Dimension 4600. While copying files it >> > couldn't >> > find beethov9.wm_ and gave the option of retry or skip. Retry didn't >> > work >> > so >> > I clicked skip and it proceeded to about three quarters of the way >> > through >> > the installing files section and choked again on the same file. This >> > time >> > the only options were retry or cancel. Retry didn't work so I canceled. >> > Unfortunately this canceled the whole installation resulting in an >> > uninstall >> > of the update and a warning that it had done a partial installation and >> > the >> > machine may not work properly. After much gnashing of teeth and another >> > failed attempt after assuring file permissions were in order, I started >> > in >> > Safe Mode, logged in as the Default Administrator and the installation >> > completed flawlessly. >> > >> > It seems silly to have the entire upgrade foiled by a media file. >> >>
Guest MrB Posted June 12, 2008 Posted June 12, 2008 Re: SP3 and beethov9 silliness R.McCarty - Thank you for your effort. Your effort is appreciated but I did not have to use it per below. I DID RESOLVE this SP3 installation on a XP Home PC using a suggestion from another forum as follows: The solution is that one folder has NO PERMISSIONS granted so SP3 cannot copy to it. Note that the folder is never identified in any manner so you would not know to go there except for the great suggestion by "Bill" in another forum. Here's how you get 'er done or at least what I did to resolve it: 1. Log on as Administrator in SAFE MODE. 2. Open Windows Explorer and wander over to: c:\Documents and Settings\All Users\Documents 3. Right Click on the Documents folder; select the Security tab and note users or groups authorized to access the folder = none. XP Home does not grant access automatically so SP3 cannot copy to this folder. 4. Add Administrator group (and any others you want) to have access. 5. Grant Full Control to the Administrator group and/or any others. 6. Click OK until all these are closed. SP3 should then continue without a complaint. Notes: a. Why MS would set no permissions to All User\Documents on XP Home is beyond me. b. Why a Service Pack would fail on a single, non-critical file copy is also beyond me. c. Why SP3 doesn't allow you to SKIP this file (or some other option) is also a mystery. All in all, I spent about 8 hours installing SP3 failures (4 times) and finally got 'er done using the above. Many thanks to our comrade, "Bill" who shall remain an unknown hero. Cheers to all and I hope this serves you well. Best to all and keep adding to the knowledge base as shared minds get more done than a single one. Larry ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "R. McCarty" wrote: > Have you tried doing the upgrade with a fully expanded/extracted > file set. You can create this on another machine and then simply run > the update command to start the install. This method completely > bypasses any extraction or expansion of the .Exe module. > > I carry this type of setup on a Flash Drive for doing "Problem" SP3 > installs. > > "MrB" <MrB@discussions.microsoft.com> wrote in message > news:3CF18511-13B5-4C48-8375-B38984EA4EDD@microsoft.com... > > My customer's Dell/Intel/XP Home system has the same problem - many others > > also have this problem- just search 'beethov9.wm_ and you will see. I am > > an > > experienced PC and network tech. and this one really gets my goat. > > > > I installed SP3 on 7 XP Pro systems without a problem but I cannot > > overcome > > this problem on the XP Home system. Four attempts and all fail with the > > File > > Copy Error on beethov9.wm_ and you end up backing out all SP3 efforts! > > > > Last effort was in SAFE MODE logged on as Administrator (another gotcha > > compared to XP Pro where you can log on as Admin. in Normal Mode). > > > > I downloaded SP3 this last time and also completely uinstalled Norton 360 > > before going into Safe Mode to install SP3. > > > > All 4 failures are with this one copy file- not known if more show up when > > you get past beethov9.wm_ error. > > > > This is a large failure on MS part as I see it - I now have over 9 hours > > invested in a 1.5 hour job and still do not have SP3 installed. > > > > Is there a straight forward solution to this problem? Thanks, > > Larry > > > > "PA Bear [MS MVP]" wrote: > > > >> <IMHO> > >> Temporarily disable all real-time protections afforded by your anti-virus > >> application, any anti-spyware applications, and any third-party firewall > >> prior to installing SP3. If you disable a third-party firewall, make > >> sure > >> you then enable the Windows Firewall: The machine should not be connected > >> to > >> the internet without an active firewall. > >> > >> After installing SP3 /and rebooting twice/, check to make sure your > >> real-time protections have been re-enabled; If you disabled a third-party > >> firewall, remember to re-enable it and disable the Windows Firewall. > >> </IMHO> > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Joe from LV wrote: > >> > I installed SP3 on My Dimension 8400 with only one minor glitch. It > >> > froze > >> > on > >> > the restart shutdown and required a power down restart. Everything came > >> > up > >> > as advertised and the machine shows no ill effects. > >> > > >> > Then I attempted to update a Dimension 4600. While copying files it > >> > couldn't > >> > find beethov9.wm_ and gave the option of retry or skip. Retry didn't > >> > work > >> > so > >> > I clicked skip and it proceeded to about three quarters of the way > >> > through > >> > the installing files section and choked again on the same file. This > >> > time > >> > the only options were retry or cancel. Retry didn't work so I canceled. > >> > Unfortunately this canceled the whole installation resulting in an > >> > uninstall > >> > of the update and a warning that it had done a partial installation and > >> > the > >> > machine may not work properly. After much gnashing of teeth and another > >> > failed attempt after assuring file permissions were in order, I started > >> > in > >> > Safe Mode, logged in as the Default Administrator and the installation > >> > completed flawlessly. > >> > > >> > It seems silly to have the entire upgrade foiled by a media file. > >> > >> > > >
Guest doublev Posted July 7, 2008 Posted July 7, 2008 Re: SP3 and beethov9 silliness Using this information as a starting point, I found a quicker way. Just select the sharing tab for the all documents file, turn off the "Allow network users to change my files", Apply it ensuring you apply to all subfolders files etc , then use the retry on the installation prompt for the beethov9.wma file and it appears to work. The install appears to turn the "Allow network users to change my files" back on, but check it anyway. Hope this helps anyone with the same problem, Mike
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