Guest Jeff Barnett Posted May 10, 2008 Posted May 10, 2008 I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). All went well except that Diskeeper 9 gives an error message about a snap-in problem when I try to run an analysis. I get an option to continue (as well as inform Microsoft, etc.) and continuing works in the sense that I can do the analysis and defrag my disks. Has anyone else seen this problem? Diskeeper Corporation has no updates posted on their site and I don't know if this is their or Microsoft's problem. Anyone have a clue as to what is going on? TIA -- Jeff Barnett
Guest Gerry Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper Jeff Can you please post a copy of the Error Report from Event Viewer? You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. http://support.diskeeper.com/support/faqs.aspx?Page=5&Subpage=2&cust=1&RId=1&CId=1&SId=5 -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Jeff Barnett wrote: > I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). > All went well except that Diskeeper 9 gives an error message about a > snap-in problem when I try to run an analysis. I get an option to > continue (as well as inform Microsoft, etc.) and continuing works in > the sense that I can do the analysis and defrag my disks. Has anyone > else seen this problem? Diskeeper Corporation has no updates posted > on their site and I don't know if this is their or Microsoft's > problem. Anyone have a clue as to what is going on? TIA > > -- Jeff Barnett
Guest Script Posted May 10, 2008 Posted May 10, 2008 RE: Problem with SP3 and Diskeeper "Jeff Barnett" wrote: > I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). All > went well except that Diskeeper 9 gives an error message about a snap-in > problem when I try to run an analysis. What's the message? I get an option to continue (as > well as inform Microsoft, etc.) and continuing works in the sense that I > can do the analysis and defrag my disks. Has anyone else seen this > problem? Diskeeper Corporation has no updates posted on their site and I > don't know if this is their or Microsoft's problem. Anyone have a clue > as to what is going on? TIA > > -- Jeff Barnett > MMC may be updated by SP3. See SP3 overview: http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Guest VanguardLH Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper "Jeff Barnett" wrote in <news:ODfDjPmsIHA.1436@TK2MSFTNGP05.phx.gbl>: > I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). All > went well except that Diskeeper 9 gives an error message about a snap-in > problem when I try to run an analysis. I get an option to continue (as > well as inform Microsoft, etc.) and continuing works in the sense that I > can do the analysis and defrag my disks. Has anyone else seen this > problem? Diskeeper Corporation has no updates posted on their site and I > don't know if this is their or Microsoft's problem. Anyone have a clue > as to what is going on? TIA If you had read the overviews notes regarding SP-3, it notes the inclusion of a new new major version of MMC. Your old app wasn't designed to handle that version (which also means the old app is way too MMC specific). You're choices are: - Get rid of SP-3. - Ask Diskeeper (http://support.diskeeper.com/support/Support.aspx) to update their product to work with the new version of MMC. I doubt they'll provide a patch for an unsupported old version. - Upgrade to the latest version of Diskeeper. Yours is 3 versions old: v9 was followed by v10, 2007, and 2008. Now spend some time reading the overview on SP-3 so you'll know what else changed: http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&DisplayLang=en
Guest Gerry Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper The Manual is dated October 2004. I missed that. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ VanguardLH wrote: > "Jeff Barnett" wrote in <news:ODfDjPmsIHA.1436@TK2MSFTNGP05.phx.gbl>: > >> I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). >> All went well except that Diskeeper 9 gives an error message about a >> snap-in problem when I try to run an analysis. I get an option to >> continue (as well as inform Microsoft, etc.) and continuing works in >> the sense that I can do the analysis and defrag my disks. Has anyone >> else seen this problem? Diskeeper Corporation has no updates posted >> on their site and I don't know if this is their or Microsoft's >> problem. Anyone have a clue as to what is going on? TIA > > > If you had read the overviews notes regarding SP-3, it notes the > inclusion of a new new major version of MMC. Your old app wasn't > designed to handle that version (which also means the old app is way > too MMC specific). You're choices are: > - Get rid of SP-3. > - Ask Diskeeper (http://support.diskeeper.com/support/Support.aspx) to > update their product to work with the new version of MMC. I doubt > they'll provide a patch for an unsupported old version. > - Upgrade to the latest version of Diskeeper. Yours is 3 versions > old: v9 was followed by v10, 2007, and 2008. > > Now spend some time reading the overview on SP-3 so you'll know what > else changed: > > http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&DisplayLang=en
Guest Bob Harris Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper I am still running version 8 of Diskeeper, and have upgraded XP to SP-3. Of course, I get a similar error pop-up message. However, one of the options is to ignore the error and continue. I tried that and Diskeeper still seems to function correctly. Not clean, not beatuiful, but it works. "Jeff Barnett" <jbbrus@ca.rr.com> wrote in message news:ODfDjPmsIHA.1436@TK2MSFTNGP05.phx.gbl... >I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). All >went well except that Diskeeper 9 gives an error message about a snap-in >problem when I try to run an analysis. I get an option to continue (as well >as inform Microsoft, etc.) and continuing works in the sense that I can do >the analysis and defrag my disks. Has anyone else seen this problem? >Diskeeper Corporation has no updates posted on their site and I don't know >if this is their or Microsoft's problem. Anyone have a clue as to what is >going on? TIA > > -- Jeff Barnett
Guest Jeff Barnett Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper Jeff Barnett wrote: > I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). > All went well except that Diskeeper 9 gives an error message about a > snap-in problem when I try to run an analysis. I get an option to > continue (as well as inform Microsoft, etc.) and continuing works in > the sense that I can do the analysis and defrag my disks. Has anyone > else seen this problem? Diskeeper Corporation has no updates posted on > their site and I don't know if this is their or Microsoft's problem. > Anyone have a clue as to what is going on? TIA > > -- Jeff Barnett Additional information for all who asked: The diagnostic said "MMC has detected an error in a snap-in. It is recommended that you shut down and restart MMC." Checking the event viewer gives no more helpful information; it says, in part, "description cannot be found". Why I'm slightly troubled by this is that Diskeeper Light ships with XP so there is no reason on earth to expected the Pro version (which XP/Diskeeper promote when you use the freebie) will not work in SP3. Further, it is unreasonable to expect everyone to read the SP3 release notes (auto update anyone??!!??) and work out that some fundamental applications/OS helpers will no longer work. [in my opinion it is a fundamental flaw of XP that it does not ship with a defrag that will work on all size disks. Disk maintenance IS part of OS chores.] To the person who pointed out that I'm given an option to ignore the problem and continue - I know that and that is what I'm doing. What I don't know is the ramifications of this problem if I want to do a boot-time defrag? Might I do bad things to my machine, get stuck in a boot, error, BSOD, reboot recurring hell? Etc. Knowing how to get around a problem in one situation tells only a little about the extent of the problem .... -- Jeff Barnett
Guest GHalleck Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper Jeff Barnett wrote: > I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). All > went well except that Diskeeper 9 gives an error message about a snap-in > problem when I try to run an analysis. I get an option to continue (as > well as inform Microsoft, etc.) and continuing works in the sense that I > can do the analysis and defrag my disks. Has anyone else seen this > problem? Diskeeper Corporation has no updates posted on their site and I > don't know if this is their or Microsoft's problem. Anyone have a clue > as to what is going on? TIA > > -- Jeff Barnett Now that the opportunity has made it possible to ditch Diskeeper, might as well do it. Never really needed the commercial version when the one that shipped with Windows XP can do the job.
Guest Jeff Barnett Posted May 10, 2008 Posted May 10, 2008 Re: Problem with SP3 and Diskeeper GHalleck wrote: > > > Jeff Barnett wrote: > >> I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). >> All went well except that Diskeeper 9 gives an error message about a >> snap-in problem when I try to run an analysis. I get an option to >> continue (as well as inform Microsoft, etc.) and continuing works in >> the sense that I can do the analysis and defrag my disks. Has anyone >> else seen this problem? Diskeeper Corporation has no updates posted >> on their site and I don't know if this is their or Microsoft's >> problem. Anyone have a clue as to what is going on? TIA >> >> -- Jeff Barnett > > Now that the opportunity has made it possible to ditch Diskeeper, might > as well do it. Never really needed the commercial version when the one > that shipped with Windows XP can do the job. > I believe there is an 80 GB limit on disk size with the free version. Has your experience been different?? -- Jeff Barnett
Guest GHalleck Posted May 11, 2008 Posted May 11, 2008 Re: Problem with SP3 and Diskeeper Jeff Barnett wrote: > GHalleck wrote: > >> Jeff Barnett wrote: >> >>> I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). >>> All went well except that Diskeeper 9 gives an error message about a >>> snap-in problem when I try to run an analysis. I get an option to >>> continue (as well as inform Microsoft, etc.) and continuing works in >>> the sense that I can do the analysis and defrag my disks. Has anyone >>> else seen this problem? Diskeeper Corporation has no updates posted >>> on their site and I don't know if this is their or Microsoft's >>> problem. Anyone have a clue as to what is going on? TIA >>> >>> -- Jeff Barnett >> >> >> Now that the opportunity has made it possible to ditch Diskeeper, might >> as well do it. Never really needed the commercial version when the one >> that shipped with Windows XP can do the job. >> > I believe there is an 80 GB limit on disk size with the free version. > Has your experience been different?? > > -- Jeff Barnett Don't know about 80 GB partition limit. For ease of maintenance and backing up of individual partitions (and mostly out of old habits), we set up hard drive partitions of only 60 GB or less.
Guest zmdmw52 Posted June 10, 2008 Posted June 10, 2008 Re: Problem with SP3 and Diskeeper I'm having a similar problem with Diskeeper on Win XP Pro SP3. Maybe these 2 links may be of some help: 'How To: Fix Windows Built in Defragmenter' (http://www.andreasroom.com/blog/archive/2004/01/18/defrag.aspx) 'Download details: Microsoft Management Console 3.0 for Windows XP (KB907265)' (http://tinyurl.com/pw5gk)
Guest fixdwducttape Posted September 18, 2008 Posted September 18, 2008 Re: Problem with SP3 and Diskeeper I have the same problem... but I just use the Diskkeeper as a standard Defrag program. I prefer it over the Windows default. Nothing more... I feel a bit perturbed over some of the necessary (and costly) updates most programs now insist on charging customers yearly for, otherwise they don't work. What is with that? Bob Harris;655078 Wrote: > I am still running version 8 of Diskeeper, and have upgraded XP to > SP-3. > > Of course, I get a similar error pop-up message. > > However, one of the options is to ignore the error and continue. I > tried > that and Diskeeper still seems to function correctly. > > Not clean, not beatuiful, but it works. > > > "Jeff Barnett" <jbbrus@ca.rr.com> wrote in message > news:ODfDjPmsIHA.1436@TK2MSFTNGP05.phx.gbl... > >I just installed SP3 on an XP Pro SP2 machine then rebooted (twice). > All > >went well except that Diskeeper 9 gives an error message about a > snap-in > >problem when I try to run an analysis. I get an option to continue (as > well > >as inform Microsoft, etc.) and continuing works in the sense that I > can do > >the analysis and defrag my disks. Has anyone else seen this problem? > >Diskeeper Corporation has no updates posted on their site and I don't > know > >if this is their or Microsoft's problem. Anyone have a clue as to what > is > >going on? TIA > > > > -- Jeff Barnett
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