potbelly Posted November 11, 2010 Posted November 11, 2010 I'm currently running vista home prem and wana upgrade to windows 7 home prem.I downloaded windows upgrade advisor and when i run it,it has an error :windows 7 upgrade advisor is not able to contact microsoft server,check internet connection,my internet connection i think is fine!. I have tried installing windows 7 from a disc and in the compatiabilty check it tells me there is a problem with these or to update :A0P6N1E4 IDE CONTROLLER and A87QRRUV IDE CONTROLLER,i'm a pc noob so i tryed 2 update them,says there updated,then i even went as afar as disabling them to see if i could run windows 7 and its goes all the way through installation but at the end the screen goes black,when i restart it says windows 7 installation was unsuccesfull and i'm back to vista:mad: Dunno if this helps Operating System System ModelWindows Vista Home Premium Service Pack 2 (build 6002) Install Language: English (United States) System Locale: English (United Kingdom) Enclosure Type: DesktopProcessor a Main Circuit Board b2.67 gigahertz Intel Core2 Duo 64 kilobyte primary memory cache 4096 kilobyte secondary memory cache 64-bit ready Multi-core (2 total) Not hyper-threaded Board: ASRock G31M-S. Bus Clock: 333 megahertz BIOS: American Megatrends Inc. P1.80 07/08/2009Drives Memory Modules c,d1000.20 Gigabytes Usable Hard Drive Capacity 766.61 Gigabytes Hard Drive Free Space EPOJ KDQNCPMNODUR SCSI CdRom Device [Optical drive] EPOJ KDQNCPMNODUR SCSI CdRom Device [Optical drive] JCBOF J056RSP SCSI CdRom Device [Optical drive] SONY DVD RW DRU-190S ATA Device [Optical drive] SAMSUNG HD103SJ [Hard drive] (1000.20 GB) -- drive 0, s/n S246JDWSC46680, rev 1AJ100E4,SMART Status: Healthy 2048 Megabytes Usable Installed Memory Slot 'DIMM0' has 1024 MB Slot 'DIMM1' has 1024 MB Local Drive Volumes c: (NTFS on drive 0)1000.20 GB766.61 GB free Network Drives None discoveredUsers (mouse over user name for details) Printerslocal user accountslast logon user09/07/2009 06:28:30(admin)local system accounts Administrator02/11/2006 13:03:34(admin) Guestnever Marks a disabled account; Marks a locked account EPSON PX650 Serieson USB002Microsoft XPS Document Writeron XPSPort:Send To Microsoft OneNote Driveron Send To Microsoft OneNote Port:Controllers DisplayIDE Channel [Controller] (4x) Intel® 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF Intel® 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0 Radeon X1650 Series [Display adapter] Radeon X1650 Series Secondary [Display adapter] KOC SXGA85_ANALOG [Monitor] (s/n SXGA85A_00001, June 2003)Bus Adapters MultimediaA0P6N1E4 IDE Controller A87QRRUV IDE Controller Microsoft iSCSI Initiator Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C8 Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C9 Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CA Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CB Intel® 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC Philips SAA713X, Hybrid Capture Device Realtek High Definition AudioVirus Protection [back to Top] new Group PoliciesPC Tools AntiVirus Freeany help would be great,and sorry if i spaamed the page with the above:eek: Quote
RandyL Posted November 11, 2010 Posted November 11, 2010 windows 7 upgrade advisor is not able to contact microsoft server It could be a server issue on their end. Try again later. Have you disconnected all external devices before installing? Do you have just the one disk? What type of disk is it? You have a reply on another forum you posted this. Forums - problem upgrading from vista home prem to 7 home - PC Advisor Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.