Cannot install downloaded program

[Guest JS]

Greetings,

On my XP Pro pc at work, I tried to download a program and got the setup on

the desktop ok, but when I click on the desktop icon, nothing happens. I

went to my pc at home and downloaded the same program into a portable hard

drive and took it back to work and installed it from that. It installed just

fine. I have tried other downloaded programs before and they will not

install either. What could be preventing this pc from installing downloaded

programs? I have dialup at work, and get email ok, the browser is a little

slower than dsl at home, but that it expected.

Thanks,

Jim

[Guest JS]

Re: Cannot install downloaded program

 

Is it just the desktop icons that are not working?

Can you run the program you installed from the Start/All Programs entry?

 

JS (Not Jim)

 

"JS" <sivright@ultravision.net> wrote in message

news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

> Greetings,

> On my XP Pro pc at work, I tried to download a program and got the setup

> on the desktop ok, but when I click on the desktop icon, nothing happens.

> I went to my pc at home and downloaded the same program into a portable

> hard drive and took it back to work and installed it from that. It

> installed just fine. I have tried other downloaded programs before and

> they will not install either. What could be preventing this pc from

> installing downloaded programs? I have dialup at work, and get email ok,

> the browser is a little slower than dsl at home, but that it expected.

> Thanks,

> Jim

>

[Guest nass]

RE: Cannot install downloaded program

 

 

 

"JS" wrote:

> Greetings,

> On my XP Pro pc at work, I tried to download a program and got the setup on

> the desktop ok, but when I click on the desktop icon, nothing happens. I

> went to my pc at home and downloaded the same program into a portable hard

> drive and took it back to work and installed it from that. It installed just

> fine. I have tried other downloaded programs before and they will not

> install either. What could be preventing this pc from installing downloaded

> programs? I have dialup at work, and get email ok, the browser is a little

> slower than dsl at home, but that it expected.

> Thanks,

> Jim

 

 

Go through these Cleaning steps:

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

 

Click on General Tab (1st Tab on the left) and you will see a Button called

[ Clear History ..] click on it to clear your History caches, then click on

[Delete Files..] to delete Internet Files created over the time, click on [

Delete Cookies...] to delete your cookies left by visiting websites.

 

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your

browser, On how to disable the Add-ons follow this:

Click on Programs Tab and then click the Manage Add-Ons Button there Disable

the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

later and see which is the culprit .

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

 

Run disk clean up and Defrag in safe mode.

HTH.

nass

---

http://www.nasstec.co.uk

[Guest Colin Barnhorst]

Re: Cannot install downloaded program

 

Check with the network administrator at work to see if a group policy is set

to prevent you from installing software.

 

"JS" <sivright@ultravision.net> wrote in message

news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

> Greetings,

> On my XP Pro pc at work, I tried to download a program and got the setup

> on the desktop ok, but when I click on the desktop icon, nothing happens.

> I went to my pc at home and downloaded the same program into a portable

> hard drive and took it back to work and installed it from that. It

> installed just fine. I have tried other downloaded programs before and

> they will not install either. What could be preventing this pc from

> installing downloaded programs? I have dialup at work, and get email ok,

> the browser is a little slower than dsl at home, but that it expected.

> Thanks,

> Jim

>

[Guest JS]

Re: Cannot install downloaded program

 

I think that when I installed it from the portable hard drive, it put an

icon on the desktop and I dbl clicked on it, and it installed just fine.

Thanks.

JS (Jim)

"JS" <@> wrote in message news:%23sSQJo6sIHA.2068@TK2MSFTNGP05.phx.gbl...

> Is it just the desktop icons that are not working?

> Can you run the program you installed from the Start/All Programs entry?

>

> JS (Not Jim)

>

> "JS" <sivright@ultravision.net> wrote in message

> news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

>> Greetings,

>> On my XP Pro pc at work, I tried to download a program and got the setup

>> on the desktop ok, but when I click on the desktop icon, nothing happens.

>> I went to my pc at home and downloaded the same program into a portable

>> hard drive and took it back to work and installed it from that. It

>> installed just fine. I have tried other downloaded programs before and

>> they will not install either. What could be preventing this pc from

>> installing downloaded programs? I have dialup at work, and get email ok,

>> the browser is a little slower than dsl at home, but that it expected.

>> Thanks,

>> Jim

>>

>

>

[Guest JS]

Re: Cannot install downloaded program

 

Colin,

We are a very small company and I own the place, so there is no structure

like you mentioned. It did install ok from the portable hard drive, tho. It

seems to be something peculiar about downloading.

Thanks,

Jim

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

news:136A13AA-C06F-4EC2-8333-C99367055D29@microsoft.com...

> Check with the network administrator at work to see if a group policy is

> set to prevent you from installing software.

>

> "JS" <sivright@ultravision.net> wrote in message

> news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

>> Greetings,

>> On my XP Pro pc at work, I tried to download a program and got the setup

>> on the desktop ok, but when I click on the desktop icon, nothing happens.

>> I went to my pc at home and downloaded the same program into a portable

>> hard drive and took it back to work and installed it from that. It

>> installed just fine. I have tried other downloaded programs before and

>> they will not install either. What could be preventing this pc from

>> installing downloaded programs? I have dialup at work, and get email ok,

>> the browser is a little slower than dsl at home, but that it expected.

>> Thanks,

>> Jim

>>

>

[Guest Colin Barnhorst]

Re: Cannot install downloaded program

 

If you target the download to the desktop instead of defaulting to the

downloads folder does the installer kick off OK from the desktop?

 

"JS" <sivright@ultravision.net> wrote in message

news:%23QQmde7sIHA.2068@TK2MSFTNGP05.phx.gbl...

> Colin,

> We are a very small company and I own the place, so there is no structure

> like you mentioned. It did install ok from the portable hard drive, tho.

> It seems to be something peculiar about downloading.

> Thanks,

> Jim

> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

> news:136A13AA-C06F-4EC2-8333-C99367055D29@microsoft.com...

>> Check with the network administrator at work to see if a group policy is

>> set to prevent you from installing software.

>>

>> "JS" <sivright@ultravision.net> wrote in message

>> news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

>>> Greetings,

>>> On my XP Pro pc at work, I tried to download a program and got the setup

>>> on the desktop ok, but when I click on the desktop icon, nothing

>>> happens. I went to my pc at home and downloaded the same program into a

>>> portable hard drive and took it back to work and installed it from that.

>>> It installed just fine. I have tried other downloaded programs before

>>> and they will not install either. What could be preventing this pc from

>>> installing downloaded programs? I have dialup at work, and get email ok,

>>> the browser is a little slower than dsl at home, but that it expected.

>>> Thanks,

>>> Jim

>>>

>>

>

>

[Guest JS]

Re: Cannot install downloaded program

 

Colin,

The default target was the desktop, and after it got thru downloading, there

was an icon on the desktop called ....setup. When I dbl clicked or tried to

open the icon, nothing happened. That's when I went to the portable hard

drive.

JS

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

news:5635515F-0AD4-4A53-9B27-5FED023800AA@microsoft.com...

> If you target the download to the desktop instead of defaulting to the

> downloads folder does the installer kick off OK from the desktop?

>

> "JS" <sivright@ultravision.net> wrote in message

> news:%23QQmde7sIHA.2068@TK2MSFTNGP05.phx.gbl...

>> Colin,

>> We are a very small company and I own the place, so there is no structure

>> like you mentioned. It did install ok from the portable hard drive, tho.

>> It seems to be something peculiar about downloading.

>> Thanks,

>> Jim

>> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

>> news:136A13AA-C06F-4EC2-8333-C99367055D29@microsoft.com...

>>> Check with the network administrator at work to see if a group policy is

>>> set to prevent you from installing software.

>>>

>>> "JS" <sivright@ultravision.net> wrote in message

>>> news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

>>>> Greetings,

>>>> On my XP Pro pc at work, I tried to download a program and got the

>>>> setup on the desktop ok, but when I click on the desktop icon, nothing

>>>> happens. I went to my pc at home and downloaded the same program into a

>>>> portable hard drive and took it back to work and installed it from

>>>> that. It installed just fine. I have tried other downloaded programs

>>>> before and they will not install either. What could be preventing this

>>>> pc from installing downloaded programs? I have dialup at work, and get

>>>> email ok, the browser is a little slower than dsl at home, but that it

>>>> expected.

>>>> Thanks,

>>>> Jim

>>>>

>>>

>>

>>

>

[Guest JS]

Re: Cannot install downloaded program

 

nass,

When I got to "uncheck Third-Party extensions" it was not checked. I stopped

there to check with you to see if that has to do with the problem. Does it?

Jim

"nass" <nass@discussions.microsoft.com> wrote in message

news:AE7BD29A-F503-4AAF-AE22-5BF3B87AC6F9@microsoft.com...

>

>

> "JS" wrote:

>

>> Greetings,

>> On my XP Pro pc at work, I tried to download a program and got the setup

>> on

>> the desktop ok, but when I click on the desktop icon, nothing happens. I

>> went to my pc at home and downloaded the same program into a portable

>> hard

>> drive and took it back to work and installed it from that. It installed

>> just

>> fine. I have tried other downloaded programs before and they will not

>> install either. What could be preventing this pc from installing

>> downloaded

>> programs? I have dialup at work, and get email ok, the browser is a

>> little

>> slower than dsl at home, but that it expected.

>> Thanks,

>> Jim

>

>

> Go through these Cleaning steps:

> 1... Click start >> Control Panel >> Double Click Network and Internet

> Connections >> Double click Internet Options, on the IE Properties window

> you will see these Options:

> General | Security | Privacy | Content | Connections | Programs

> | Advanced .

>

> Click on General Tab (1st Tab on the left) and you will see a Button

> called

> [ Clear History ..] click on it to clear your History caches, then click

> on

> [Delete Files..] to delete Internet Files created over the time, click on

> [

> Delete Cookies...] to delete your cookies left by visiting websites.

>

> Then click on Advanced tab and scroll down to under the Browsing Option:

> [&] Browsing

> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

> = Then try to Disable the Add-Ons on your Browser somehow installed on

> your

> browser, On how to disable the Add-ons follow this:

> Click on Programs Tab and then click the Manage Add-Ons Button there

> Disable

> the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them

> one-by-one

> later and see which is the culprit .

> How to manage Add-Ons:

> http://support.microsoft.com/kb/883256

> Scan for malware from here:

> http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> http://onecare.live.com/standard/en-gb/default.htm

>

> Run disk clean up and Defrag in safe mode.

> HTH.

> nass

> ---

> http://www.nasstec.co.uk

[Guest nass]

Re: Cannot install downloaded program

 

 

Hi JS,

No, leave it as is "Unchecked" and carry on with the rest of steps to cleanup!

You may have a corrupted Temp folder so try to change the direcorty of your

Temp IE folder location and run this tool to clean up:

http://www.ccleaner.com

Reboot and put the temp folder to it default directory /location back and

see if the problem solved?

How much your Temp folder size set to JS?

HTH.

nass

---

http://www.nasstec.co.uk

 

"JS" wrote:

> nass,

> When I got to "uncheck Third-Party extensions" it was not checked. I stopped

> there to check with you to see if that has to do with the problem. Does it?

> Jim

> "nass" <nass@discussions.microsoft.com> wrote in message

> news:AE7BD29A-F503-4AAF-AE22-5BF3B87AC6F9@microsoft.com...

> >

> >

> > "JS" wrote:

> >

> >> Greetings,

> >> On my XP Pro pc at work, I tried to download a program and got the setup

> >> on

> >> the desktop ok, but when I click on the desktop icon, nothing happens. I

> >> went to my pc at home and downloaded the same program into a portable

> >> hard

> >> drive and took it back to work and installed it from that. It installed

> >> just

> >> fine. I have tried other downloaded programs before and they will not

> >> install either. What could be preventing this pc from installing

> >> downloaded

> >> programs? I have dialup at work, and get email ok, the browser is a

> >> little

> >> slower than dsl at home, but that it expected.

> >> Thanks,

> >> Jim

> >

> >

> > Go through these Cleaning steps:

> > 1... Click start >> Control Panel >> Double Click Network and Internet

> > Connections >> Double click Internet Options, on the IE Properties window

> > you will see these Options:

> > General | Security | Privacy | Content | Connections | Programs

> > | Advanced .

> >

> > Click on General Tab (1st Tab on the left) and you will see a Button

> > called

> > [ Clear History ..] click on it to clear your History caches, then click

> > on

> > [Delete Files..] to delete Internet Files created over the time, click on

> > [

> > Delete Cookies...] to delete your cookies left by visiting websites.

> >

> > Then click on Advanced tab and scroll down to under the Browsing Option:

> > [&] Browsing

> > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

> > = Then try to Disable the Add-Ons on your Browser somehow installed on

> > your

> > browser, On how to disable the Add-ons follow this:

> > Click on Programs Tab and then click the Manage Add-Ons Button there

> > Disable

> > the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them

> > one-by-one

> > later and see which is the culprit .

> > How to manage Add-Ons:

> > http://support.microsoft.com/kb/883256

> > Scan for malware from here:

> > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> > http://onecare.live.com/standard/en-gb/default.htm

> >

> > Run disk clean up and Defrag in safe mode.

> > HTH.

> > nass

> > ---

> > http://www.nasstec.co.uk

>

>

>

[Guest Colin Barnhorst]

Re: Cannot install downloaded program

 

Maybe Windows Installer has an issue?

Take a look at the kb for 3.1v2 at

http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

 

"JS" <sivright@ultravision.net> wrote in message

news:uSWDLcDtIHA.4544@TK2MSFTNGP04.phx.gbl...

> Colin,

> The default target was the desktop, and after it got thru downloading,

> there was an icon on the desktop called ....setup. When I dbl clicked or

> tried to open the icon, nothing happened. That's when I went to the

> portable hard drive.

> JS

> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

> news:5635515F-0AD4-4A53-9B27-5FED023800AA@microsoft.com...

>> If you target the download to the desktop instead of defaulting to the

>> downloads folder does the installer kick off OK from the desktop?

>>

>> "JS" <sivright@ultravision.net> wrote in message

>> news:%23QQmde7sIHA.2068@TK2MSFTNGP05.phx.gbl...

>>> Colin,

>>> We are a very small company and I own the place, so there is no

>>> structure like you mentioned. It did install ok from the portable hard

>>> drive, tho. It seems to be something peculiar about downloading.

>>> Thanks,

>>> Jim

>>> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

>>> news:136A13AA-C06F-4EC2-8333-C99367055D29@microsoft.com...

>>>> Check with the network administrator at work to see if a group policy

>>>> is set to prevent you from installing software.

>>>>

>>>> "JS" <sivright@ultravision.net> wrote in message

>>>> news:uOVODh6sIHA.3420@TK2MSFTNGP04.phx.gbl...

>>>>> Greetings,

>>>>> On my XP Pro pc at work, I tried to download a program and got the

>>>>> setup on the desktop ok, but when I click on the desktop icon, nothing

>>>>> happens. I went to my pc at home and downloaded the same program into

>>>>> a portable hard drive and took it back to work and installed it from

>>>>> that. It installed just fine. I have tried other downloaded programs

>>>>> before and they will not install either. What could be preventing this

>>>>> pc from installing downloaded programs? I have dialup at work, and get

>>>>> email ok, the browser is a little slower than dsl at home, but that it

>>>>> expected.

>>>>> Thanks,

>>>>> Jim

>>>>>

>>>>

>>>

>>>

>>

>

>