VSS no workee!

[Guest Edwin Smith]

About a week ago, I used Acronis Disk Director to resize the partitions on a

Dell Perc Raid 5 system with SATA drives. This is in order to give more

space to the C: system drive.

 

Afterward I ran chkdsk /f on both volumes to correct errors.

 

Now Backup Exec fails saying the VSS is already running when it isn't. If I

click on the Shadow Copies tab in My Computer properties for each volume I

get the following:

 

Failed to retrieve volumes that are eligible for shadow copies.

 

Error 0x8004230F: The Shadow copy provider had an unexpected error while

trying to process the specified operation.

 

I also see the following event in the Application event viewer:

 

Event Type: Error

Event Source: VSS

Event Category: None

Event ID: 12293

Date: 5/11/2008

Time: 11:14:37 PM

User: N/A

Computer: CLINIC

Description:

Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy

Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details

IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)

[hr = 0x8000ffff].

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 2d 20 43 6f 64 65 3a 20 - Code:

0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC

0010: 30 30 30 30 30 33 32 34 00000324

0018: 2d 20 43 61 6c 6c 3a 20 - Call:

0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC

0028: 30 30 30 30 30 32 38 30 00000280

0030: 2d 20 50 49 44 3a 20 20 - PID:

0038: 30 30 30 30 39 33 39 36 00009396

0040: 2d 20 54 49 44 3a 20 20 - TID:

0048: 30 30 30 30 38 38 33 32 00008832

0050: 2d 20 43 4d 44 3a 20 20 - CMD:

0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO

0060: 57 53 5c 53 79 73 74 65 WS\Syste

0068: 6d 33 32 5c 76 73 73 76 m32\vssv

0070: 63 2e 65 78 65 20 20 20 c.exe

0078: 2d 20 55 73 65 72 3a 20 - User:

0080: 4e 54 20 41 55 54 48 4f NT AUTHO

0088: 52 49 54 59 5c 53 59 53 RITY\SYS

0090: 54 45 4d 20 20 20 20 20 TEM

0098: 2d 20 53 69 64 3a 20 20 - Sid:

00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

 

I used the procedure in this article:

http://support.microsoft.com/kb/940032/en-us in fact I created a script to

run it. The script runs OK and says everything registered successfully but

VSS is still broken.

 

Does anyone have any clues?

 

Thanks

 

Edwin

[Guest Meinolf Weber]

Re: VSS no workee!

 

Hello Edwin,

 

Have a look here about Acronis and BE on the same machine and the error you

describe:

http://www.wilderssecurity.com/showthread.php?t=127863

 

http://www.wilderssecurity.com/showthread.php?p=855502

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> About a week ago, I used Acronis Disk Director to resize the

> partitions on a Dell Perc Raid 5 system with SATA drives. This is in

> order to give more space to the C: system drive.

>

> Afterward I ran chkdsk /f on both volumes to correct errors.

>

> Now Backup Exec fails saying the VSS is already running when it isn't.

> If I click on the Shadow Copies tab in My Computer properties for each

> volume I get the following:

>

> Failed to retrieve volumes that are eligible for shadow copies.

>

> Error 0x8004230F: The Shadow copy provider had an unexpected error

> while trying to process the specified operation.

>

> I also see the following event in the Application event viewer:

>

> Event Type: Error

> Event Source: VSS

> Event Category: None

> Event ID: 12293

> Date: 5/11/2008

> Time: 11:14:37 PM

> User: N/A

> Computer: CLINIC

> Description:

> Volume Shadow Copy Service error: Error calling a routine on the

> Shadow Copy

> Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details

> IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,

> ...)

> [hr = 0x8000ffff].

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 2d 20 43 6f 64 65 3a 20 - Code:

> 0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC

> 0010: 30 30 30 30 30 33 32 34 00000324

> 0018: 2d 20 43 61 6c 6c 3a 20 - Call:

> 0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC

> 0028: 30 30 30 30 30 32 38 30 00000280

> 0030: 2d 20 50 49 44 3a 20 20 - PID:

> 0038: 30 30 30 30 39 33 39 36 00009396

> 0040: 2d 20 54 49 44 3a 20 20 - TID:

> 0048: 30 30 30 30 38 38 33 32 00008832

> 0050: 2d 20 43 4d 44 3a 20 20 - CMD:

> 0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO

> 0060: 57 53 5c 53 79 73 74 65 WS\Syste

> 0068: 6d 33 32 5c 76 73 73 76 m32\vssv

> 0070: 63 2e 65 78 65 20 20 20 c.exe

> 0078: 2d 20 55 73 65 72 3a 20 - User:

> 0080: 4e 54 20 41 55 54 48 4f NT AUTHO

> 0088: 52 49 54 59 5c 53 59 53 RITY\SYS

> 0090: 54 45 4d 20 20 20 20 20 TEM

> 0098: 2d 20 53 69 64 3a 20 20 - Sid:

> 00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

> I used the procedure in this article:

> http://support.microsoft.com/kb/940032/en-us in fact I created a

> script to run it. The script runs OK and says everything registered

> successfully but VSS is still broken.

>

> Does anyone have any clues?

>

> Thanks

>

> Edwin

>

[Guest Thee Chicago Wolf]

Re: VSS no workee!

 

>About a week ago, I used Acronis Disk Director to resize the partitions on a

>Dell Perc Raid 5 system with SATA drives. This is in order to give more

>space to the C: system drive.

>

>Afterward I ran chkdsk /f on both volumes to correct errors.

>

>Now Backup Exec fails saying the VSS is already running when it isn't. If I

>click on the Shadow Copies tab in My Computer properties for each volume I

>get the following:

>

>Failed to retrieve volumes that are eligible for shadow copies.

>

>Error 0x8004230F: The Shadow copy provider had an unexpected error while

>trying to process the specified operation.

>

>I also see the following event in the Application event viewer:

>

>Event Type: Error

>Event Source: VSS

>Event Category: None

>Event ID: 12293

>Date: 5/11/2008

>Time: 11:14:37 PM

>User: N/A

>Computer: CLINIC

>Description:

>Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy

>Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details

>IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)

>[hr = 0x8000ffff].

>

>For more information, see Help and Support Center at

>http://go.microsoft.com/fwlink/events.asp.

>Data:

>0000: 2d 20 43 6f 64 65 3a 20 - Code:

>0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>0010: 30 30 30 30 30 33 32 34 00000324

>0018: 2d 20 43 61 6c 6c 3a 20 - Call:

>0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>0028: 30 30 30 30 30 32 38 30 00000280

>0030: 2d 20 50 49 44 3a 20 20 - PID:

>0038: 30 30 30 30 39 33 39 36 00009396

>0040: 2d 20 54 49 44 3a 20 20 - TID:

>0048: 30 30 30 30 38 38 33 32 00008832

>0050: 2d 20 43 4d 44 3a 20 20 - CMD:

>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO

>0060: 57 53 5c 53 79 73 74 65 WS\Syste

>0068: 6d 33 32 5c 76 73 73 76 m32\vssv

>0070: 63 2e 65 78 65 20 20 20 c.exe

>0078: 2d 20 55 73 65 72 3a 20 - User:

>0080: 4e 54 20 41 55 54 48 4f NT AUTHO

>0088: 52 49 54 59 5c 53 59 53 RITY\SYS

>0090: 54 45 4d 20 20 20 20 20 TEM

>0098: 2d 20 53 69 64 3a 20 20 - Sid:

>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

>

>I used the procedure in this article:

>http://support.microsoft.com/kb/940032/en-us in fact I created a script to

>run it. The script runs OK and says everything registered successfully but

>VSS is still broken.

>

>Does anyone have any clues?

>

>Thanks

>

>Edwin

 

Do you have the VSS roll-up installed already?

http://support.microsoft.com/kb/940349

 

- Thee Chicago Wolf

[Guest Edwin Smith]

Re: VSS no workee!

 

I failed to mention that Acronis is NOT installed on this server. I used the

boot CD to run Disk Director.

 

I checked your suggestions but they either don't work for the reason above

or I had already tried some of them.

 

Thanks for your kind help.

 

Edwin

 

"Meinolf Weber" <meiweb(nospam)@gmx.de> wrote in message

news:ff16fb66999578ca824f2ffa6a62@msnews.microsoft.com...

> Hello Edwin,

>

> Have a look here about Acronis and BE on the same machine and the error

> you describe:

> http://www.wilderssecurity.com/showthread.php?t=127863

>

> http://www.wilderssecurity.com/showthread.php?p=855502

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and

> confers no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

>> About a week ago, I used Acronis Disk Director to resize the

>> partitions on a Dell Perc Raid 5 system with SATA drives. This is in

>> order to give more space to the C: system drive.

>>

>> Afterward I ran chkdsk /f on both volumes to correct errors.

>>

>> Now Backup Exec fails saying the VSS is already running when it isn't.

>> If I click on the Shadow Copies tab in My Computer properties for each

>> volume I get the following:

>>

>> Failed to retrieve volumes that are eligible for shadow copies.

>>

>> Error 0x8004230F: The Shadow copy provider had an unexpected error

>> while trying to process the specified operation.

>>

>> I also see the following event in the Application event viewer:

>>

>> Event Type: Error

>> Event Source: VSS

>> Event Category: None

>> Event ID: 12293

>> Date: 5/11/2008

>> Time: 11:14:37 PM

>> User: N/A

>> Computer: CLINIC

>> Description:

>> Volume Shadow Copy Service error: Error calling a routine on the

>> Shadow Copy

>> Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details

>> IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,

>> ...)

>> [hr = 0x8000ffff].

>> For more information, see Help and Support Center at

>> http://go.microsoft.com/fwlink/events.asp.

>> Data:

>> 0000: 2d 20 43 6f 64 65 3a 20 - Code:

>> 0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>> 0010: 30 30 30 30 30 33 32 34 00000324

>> 0018: 2d 20 43 61 6c 6c 3a 20 - Call:

>> 0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>> 0028: 30 30 30 30 30 32 38 30 00000280

>> 0030: 2d 20 50 49 44 3a 20 20 - PID:

>> 0038: 30 30 30 30 39 33 39 36 00009396

>> 0040: 2d 20 54 49 44 3a 20 20 - TID:

>> 0048: 30 30 30 30 38 38 33 32 00008832

>> 0050: 2d 20 43 4d 44 3a 20 20 - CMD:

>> 0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO

>> 0060: 57 53 5c 53 79 73 74 65 WS\Syste

>> 0068: 6d 33 32 5c 76 73 73 76 m32\vssv

>> 0070: 63 2e 65 78 65 20 20 20 c.exe

>> 0078: 2d 20 55 73 65 72 3a 20 - User:

>> 0080: 4e 54 20 41 55 54 48 4f NT AUTHO

>> 0088: 52 49 54 59 5c 53 59 53 RITY\SYS

>> 0090: 54 45 4d 20 20 20 20 20 TEM

>> 0098: 2d 20 53 69 64 3a 20 20 - Sid:

>> 00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

>> I used the procedure in this article:

>> http://support.microsoft.com/kb/940032/en-us in fact I created a

>> script to run it. The script runs OK and says everything registered

>> successfully but VSS is still broken.

>>

>> Does anyone have any clues?

>>

>> Thanks

>>

>> Edwin

>>

>

>

[Guest Edwin Smith]

Re: VSS no workee!

 

THIS WORKED!

 

Thank you for your kind help.

 

Edwin

 

"Thee Chicago Wolf" <.@.> wrote in message

news:bqeg24lk1mf15srrtttec32qu2bohbo0v5@4ax.com...

>>About a week ago, I used Acronis Disk Director to resize the partitions on

>>a

>>Dell Perc Raid 5 system with SATA drives. This is in order to give more

>>space to the C: system drive.

>>

>>Afterward I ran chkdsk /f on both volumes to correct errors.

>>

>>Now Backup Exec fails saying the VSS is already running when it isn't. If

>>I

>>click on the Shadow Copies tab in My Computer properties for each volume I

>>get the following:

>>

>>Failed to retrieve volumes that are eligible for shadow copies.

>>

>>Error 0x8004230F: The Shadow copy provider had an unexpected error while

>>trying to process the specified operation.

>>

>>I also see the following event in the Application event viewer:

>>

>>Event Type: Error

>>Event Source: VSS

>>Event Category: None

>>Event ID: 12293

>>Date: 5/11/2008

>>Time: 11:14:37 PM

>>User: N/A

>>Computer: CLINIC

>>Description:

>>Volume Shadow Copy Service error: Error calling a routine on the Shadow

>>Copy

>>Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details

>>IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)

>>[hr = 0x8000ffff].

>>

>>For more information, see Help and Support Center at

>>http://go.microsoft.com/fwlink/events.asp.

>>Data:

>>0000: 2d 20 43 6f 64 65 3a 20 - Code:

>>0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>>0010: 30 30 30 30 30 33 32 34 00000324

>>0018: 2d 20 43 61 6c 6c 3a 20 - Call:

>>0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC

>>0028: 30 30 30 30 30 32 38 30 00000280

>>0030: 2d 20 50 49 44 3a 20 20 - PID:

>>0038: 30 30 30 30 39 33 39 36 00009396

>>0040: 2d 20 54 49 44 3a 20 20 - TID:

>>0048: 30 30 30 30 38 38 33 32 00008832

>>0050: 2d 20 43 4d 44 3a 20 20 - CMD:

>>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO

>>0060: 57 53 5c 53 79 73 74 65 WS\Syste

>>0068: 6d 33 32 5c 76 73 73 76 m32\vssv

>>0070: 63 2e 65 78 65 20 20 20 c.exe

>>0078: 2d 20 55 73 65 72 3a 20 - User:

>>0080: 4e 54 20 41 55 54 48 4f NT AUTHO

>>0088: 52 49 54 59 5c 53 59 53 RITY\SYS

>>0090: 54 45 4d 20 20 20 20 20 TEM

>>0098: 2d 20 53 69 64 3a 20 20 - Sid:

>>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

>>

>>I used the procedure in this article:

>>http://support.microsoft.com/kb/940032/en-us in fact I created a script to

>>run it. The script runs OK and says everything registered successfully but

>>VSS is still broken.

>>

>>Does anyone have any clues?

>>

>>Thanks

>>

>>Edwin

>

> Do you have the VSS roll-up installed already?

> http://support.microsoft.com/kb/940349

>

> - Thee Chicago Wolf

[Guest Thee Chicago Wolf]

Re: VSS no workee!

 

>THIS WORKED!

>

>Thank you for your kind help.

>

>Edwin

 

And there was much rejoicing. You're welcome.

 

- Thee Chicago Wolf

[Guest Marcus Wegm?ller]

VSS no workee!

 

Hi Edwin

 

what did you do to fix the problem?

Did you install the Microsoft hotfix?

http://support.microsoft.com/?scid=kb%3Ben-us%3B940349&x=8&y=8

 

Marcus

[Guest Thee Chicago Wolf]

Re: VSS no workee!

 

>what did you do to fix the problem?

>Did you install the Microsoft hotfix?

>http://support.microsoft.com/?scid=kb%3Ben-us%3B940349&x=8&y=8

>

>Marcus

 

This was the first thing I had him try. There's been a new KB fix

post-940349.

 

- Thee Chicago Wolf