TermService clustering failed ...

[Guest rmth]

I'm having error ID: 1020 "TermService clustering failed to update the

session directory, hrresult=0x80004005". I have two TS servers in a

load-balanced configuration using sessions directory. One server is posting

this system error, the other is not.

I am a newbie with servers, and so the same with terminal servers. I've

check with the Microsoft help and support center. Their response: "We're

sorry

There is no additional information about this issue in the Error and Event

Log Messages or Knowledge Base databases at this time."

Any help would be appreciated.

Thank you.

--

rmth

[Guest Vera Noest [MVP]]

Re: TermService clustering failed ...

 

Is the Session Directory service running on a separate server, or

on one of the Terminal Servers?

Are all servers members servers in a domain? Are you using GPO's to

configure your servers?

 

Event 1020 is recorded when a Terminal Server cannot contact the

Session Directory to update it. Check the following:

 

- verify that the Session Directory settings are correct (in

Terminal Services configuration - Session Directory)

- verify that all GPO's are applied correctly to both servers (with

gpresult)

- verify that the Session Directory service is running on the

Session Directory server

- verify that the TS can ping the Session Directory server

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

 

=?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 13

maj 2008 in microsoft.public.windows.terminal_services:

> I'm having error ID: 1020 "TermService clustering failed to

> update the session directory, hrresult=0x80004005". I have two

> TS servers in a load-balanced configuration using sessions

> directory. One server is posting this system error, the other is

> not. I am a newbie with servers, and so the same with terminal

> servers. I've check with the Microsoft help and support center.

> Their response: "We're sorry

> There is no additional information about this issue in the Error

> and Event Log Messages or Knowledge Base databases at this

> time." Any help would be appreciated.

> Thank you.

[Guest rmth]

Re: TermService clustering failed ...

 

Thank you for your assistance.

I am new to servers, and terminal servers, so I will do my best to use the

correct terminology.

Some background: The TS configuration utility, on the terminal server with

the errors, is corrupt. If I start the utility, it hangs, it never opens.

This has been an on-going problem for months. I have not found any

information on how to correct this problem. The current error, just began

several days ago. I see through the manager utility, that people are still

making connections to this server.

*The Session Directory service is running on a separate server.

*At this time, there are two terminal servers in the same domain, in a load

balanced configuration.

*The terminal servers are in their own OU with some Session Directory

settings: Join Session Directory and Session Directory Server. Both are

configured and enabled.

*The Session Directory service is running

*I can ping the Session Directory server from the terminal server with the

TermService error messages.

Thank you for any advice or information.

--

rmth

 

 

"Vera Noest [MVP]" wrote:

> Is the Session Directory service running on a separate server, or

> on one of the Terminal Servers?

> Are all servers members servers in a domain? Are you using GPO's to

> configure your servers?

>

> Event 1020 is recorded when a Terminal Server cannot contact the

> Session Directory to update it. Check the following:

>

> - verify that the Session Directory settings are correct (in

> Terminal Services configuration - Session Directory)

> - verify that all GPO's are applied correctly to both servers (with

> gpresult)

> - verify that the Session Directory service is running on the

> Session Directory server

> - verify that the TS can ping the Session Directory server

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

>

> =?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 13

> maj 2008 in microsoft.public.windows.terminal_services:

>

> > I'm having error ID: 1020 "TermService clustering failed to

> > update the session directory, hrresult=0x80004005". I have two

> > TS servers in a load-balanced configuration using sessions

> > directory. One server is posting this system error, the other is

> > not. I am a newbie with servers, and so the same with terminal

> > servers. I've check with the Microsoft help and support center.

> > Their response: "We're sorry

> > There is no additional information about this issue in the Error

> > and Event Log Messages or Knowledge Base databases at this

> > time." Any help would be appreciated.

> > Thank you.

>

[Guest Vera Noest [MVP]]

Re: TermService clustering failed ...

 

I would first apply this:

 

327508 - How to Turn On the Terminal Services Session Directory

Logging Service

http://support.microsoft.com/?kbid=327508

 

and check if the logfile gives you some more information.

If that doesn't help, I think that you should call Microsoft

Support, to fix the problem with the corrupted Terminal Services

Configuration (which most likely is part of the problem).

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 14

maj 2008 in microsoft.public.windows.terminal_services:

> Thank you for your assistance.

> I am new to servers, and terminal servers, so I will do my best

> to use the correct terminology.

> Some background: The TS configuration utility, on the terminal

> server with the errors, is corrupt. If I start the utility, it

> hangs, it never opens. This has been an on-going problem for

> months. I have not found any information on how to correct this

> problem. The current error, just began several days ago. I see

> through the manager utility, that people are still making

> connections to this server. *The Session Directory service is

> running on a separate server. *At this time, there are two

> terminal servers in the same domain, in a load balanced

> configuration. *The terminal servers are in their own OU with

> some Session Directory settings: Join Session Directory and

> Session Directory Server. Both are configured and enabled.

> *The Session Directory service is running

> *I can ping the Session Directory server from the terminal

> server with the TermService error messages.

> Thank you for any advice or information.

[Guest rmth]

Re: TermService clustering failed ...

 

Thank you.

--

rmth

 

 

"Vera Noest [MVP]" wrote:

> I would first apply this:

>

> 327508 - How to Turn On the Terminal Services Session Directory

> Logging Service

> http://support.microsoft.com/?kbid=327508

>

> and check if the logfile gives you some more information.

> If that doesn't help, I think that you should call Microsoft

> Support, to fix the problem with the corrupted Terminal Services

> Configuration (which most likely is part of the problem).

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?cm10aA==?= <rmth@discussions.microsoft.com> wrote on 14

> maj 2008 in microsoft.public.windows.terminal_services:

>

> > Thank you for your assistance.

> > I am new to servers, and terminal servers, so I will do my best

> > to use the correct terminology.

> > Some background: The TS configuration utility, on the terminal

> > server with the errors, is corrupt. If I start the utility, it

> > hangs, it never opens. This has been an on-going problem for

> > months. I have not found any information on how to correct this

> > problem. The current error, just began several days ago. I see

> > through the manager utility, that people are still making

> > connections to this server. *The Session Directory service is

> > running on a separate server. *At this time, there are two

> > terminal servers in the same domain, in a load balanced

> > configuration. *The terminal servers are in their own OU with

> > some Session Directory settings: Join Session Directory and

> > Session Directory Server. Both are configured and enabled.

> > *The Session Directory service is running

> > *I can ping the Session Directory server from the terminal

> > server with the TermService error messages.

> > Thank you for any advice or information.

>