Can't save spreadsheets... file in use

[Guest cmatera]

We have a 2003 Server in a LAN environment. Some of our users are

trying to save changes to a spreadsheet using Office 2003SP3. When

the user tries to save the changes, the error msg from excel is "can't

save - file in use." Copying the folder down to the local machine and

copying it back up seems to work. However, simply working from the

server does not work.

 

Drives are mapped to letters i.e.: G:\ = \\servername\group\directory

 

and the permissions are setup correctly, in fact this hasn't been an

issue until last week.

 

Running Process Explorer from sysinternals on the server doesn't show

any locks or handles on the file.

 

Disabling our A/V scanner does not work. A reboot of the server will

fix the issue...however this is less than desirable. We're running

windows 2003R2 SP2, and our client machines are running XP Pro SP2.

Has anyone experienced this, and does anyone have suggestions?

 

Thanks!

 

Chris Matera

[Guest Joe Nocella]

RE: Can't save spreadsheets... file in use

 

I had a very similiar issue. Try stopping the Indexing service and see if

that helps.

 

"cmatera" wrote:

> We have a 2003 Server in a LAN environment. Some of our users are

> trying to save changes to a spreadsheet using Office 2003SP3. When

> the user tries to save the changes, the error msg from excel is "can't

> save - file in use." Copying the folder down to the local machine and

> copying it back up seems to work. However, simply working from the

> server does not work.

>

> Drives are mapped to letters i.e.: G:\ = \\servername\group\directory

>

> and the permissions are setup correctly, in fact this hasn't been an

> issue until last week.

>

> Running Process Explorer from sysinternals on the server doesn't show

> any locks or handles on the file.

>

> Disabling our A/V scanner does not work. A reboot of the server will

> fix the issue...however this is less than desirable. We're running

> windows 2003R2 SP2, and our client machines are running XP Pro SP2.

> Has anyone experienced this, and does anyone have suggestions?

>

> Thanks!

>

> Chris Matera

>

[Guest cmatera]

Re: Can't save spreadsheets... file in use

 

This did not help...

 

On May 14, 8:24 am, Joe Nocella <jnoce...@strasz.com> wrote:

> I had a very similiar issue. Try stopping the Indexing service and see if

> that helps.

>

> "cmatera" wrote:

> > We have a 2003 Server in a LAN environment.  Some of our users are

> > trying to save changes to a spreadsheet using Office 2003SP3.  When

> > the user tries to save the changes, the error msg from excel is "can't

> > save - file in use."  Copying the folder down to the local machine and

> > copying it back up seems to work.  However, simply working from the

> > server does not work.

>

> > Drives are mapped to letters i.e.: G:\ = \\servername\group\directory

>

> > and the permissions are setup correctly, in fact this hasn't been an

> > issue until last week.

>

> > Running Process Explorer from sysinternals on the server doesn't show

> > any locks or handles on the file.

>

> > Disabling our A/V scanner does not work.  A reboot of the server will

> > fix the issue...however this is less than desirable.  We're running

> > windows 2003R2 SP2, and our client machines are running XP Pro SP2.

> > Has anyone experienced this, and does anyone have suggestions?

>

> > Thanks!

>

> > Chris Matera

[Guest Joe Nocella]

Re: Can't save spreadsheets... file in use

 

Sorry to hear that.

 

Thry these :

 

http://support.microsoft.com/kb/814112

http://support.microsoft.com/kb/214073

http://support.microsoft.com/kb/313472

http://support.microsoft.com/kb/328170/

http://support.microsoft.com/kb/129276/en-us

http://support.microsoft.com/kb/214073/en-us

 

 

"cmatera" wrote:

> This did not help...

>

> On May 14, 8:24 am, Joe Nocella <jnoce...@strasz.com> wrote:

> > I had a very similiar issue. Try stopping the Indexing service and see if

> > that helps.

> >

> > "cmatera" wrote:

> > > We have a 2003 Server in a LAN environment. Some of our users are

> > > trying to save changes to a spreadsheet using Office 2003SP3. When

> > > the user tries to save the changes, the error msg from excel is "can't

> > > save - file in use." Copying the folder down to the local machine and

> > > copying it back up seems to work. However, simply working from the

> > > server does not work.

> >

> > > Drives are mapped to letters i.e.: G:\ = \\servername\group\directory

> >

> > > and the permissions are setup correctly, in fact this hasn't been an

> > > issue until last week.

> >

> > > Running Process Explorer from sysinternals on the server doesn't show

> > > any locks or handles on the file.

> >

> > > Disabling our A/V scanner does not work. A reboot of the server will

> > > fix the issue...however this is less than desirable. We're running

> > > windows 2003R2 SP2, and our client machines are running XP Pro SP2.

> > > Has anyone experienced this, and does anyone have suggestions?

> >

> > > Thanks!

> >

> > > Chris Matera

>

>