Guest cmatera Posted May 13, 2008 Posted May 13, 2008 We have a 2003 Server in a LAN environment. Some of our users are trying to save changes to a spreadsheet using Office 2003SP3. When the user tries to save the changes, the error msg from excel is "can't save - file in use." Copying the folder down to the local machine and copying it back up seems to work. However, simply working from the server does not work. Drives are mapped to letters i.e.: G:\ = \\servername\group\directory and the permissions are setup correctly, in fact this hasn't been an issue until last week. Running Process Explorer from sysinternals on the server doesn't show any locks or handles on the file. Disabling our A/V scanner does not work. A reboot of the server will fix the issue...however this is less than desirable. We're running windows 2003R2 SP2, and our client machines are running XP Pro SP2. Has anyone experienced this, and does anyone have suggestions? Thanks! Chris Matera
Guest Joe Nocella Posted May 14, 2008 Posted May 14, 2008 RE: Can't save spreadsheets... file in use I had a very similiar issue. Try stopping the Indexing service and see if that helps. "cmatera" wrote: > We have a 2003 Server in a LAN environment. Some of our users are > trying to save changes to a spreadsheet using Office 2003SP3. When > the user tries to save the changes, the error msg from excel is "can't > save - file in use." Copying the folder down to the local machine and > copying it back up seems to work. However, simply working from the > server does not work. > > Drives are mapped to letters i.e.: G:\ = \\servername\group\directory > > and the permissions are setup correctly, in fact this hasn't been an > issue until last week. > > Running Process Explorer from sysinternals on the server doesn't show > any locks or handles on the file. > > Disabling our A/V scanner does not work. A reboot of the server will > fix the issue...however this is less than desirable. We're running > windows 2003R2 SP2, and our client machines are running XP Pro SP2. > Has anyone experienced this, and does anyone have suggestions? > > Thanks! > > Chris Matera >
Guest cmatera Posted May 19, 2008 Posted May 19, 2008 Re: Can't save spreadsheets... file in use This did not help... On May 14, 8:24 am, Joe Nocella <jnoce...@strasz.com> wrote: > I had a very similiar issue. Try stopping the Indexing service and see if > that helps. > > "cmatera" wrote: > > We have a 2003 Server in a LAN environment. Some of our users are > > trying to save changes to a spreadsheet using Office 2003SP3. When > > the user tries to save the changes, the error msg from excel is "can't > > save - file in use." Copying the folder down to the local machine and > > copying it back up seems to work. However, simply working from the > > server does not work. > > > Drives are mapped to letters i.e.: G:\ = \\servername\group\directory > > > and the permissions are setup correctly, in fact this hasn't been an > > issue until last week. > > > Running Process Explorer from sysinternals on the server doesn't show > > any locks or handles on the file. > > > Disabling our A/V scanner does not work. A reboot of the server will > > fix the issue...however this is less than desirable. We're running > > windows 2003R2 SP2, and our client machines are running XP Pro SP2. > > Has anyone experienced this, and does anyone have suggestions? > > > Thanks! > > > Chris Matera
Guest Joe Nocella Posted May 19, 2008 Posted May 19, 2008 Re: Can't save spreadsheets... file in use Sorry to hear that. Thry these : http://support.microsoft.com/kb/814112 http://support.microsoft.com/kb/214073 http://support.microsoft.com/kb/313472 http://support.microsoft.com/kb/328170/ http://support.microsoft.com/kb/129276/en-us http://support.microsoft.com/kb/214073/en-us "cmatera" wrote: > This did not help... > > On May 14, 8:24 am, Joe Nocella <jnoce...@strasz.com> wrote: > > I had a very similiar issue. Try stopping the Indexing service and see if > > that helps. > > > > "cmatera" wrote: > > > We have a 2003 Server in a LAN environment. Some of our users are > > > trying to save changes to a spreadsheet using Office 2003SP3. When > > > the user tries to save the changes, the error msg from excel is "can't > > > save - file in use." Copying the folder down to the local machine and > > > copying it back up seems to work. However, simply working from the > > > server does not work. > > > > > Drives are mapped to letters i.e.: G:\ = \\servername\group\directory > > > > > and the permissions are setup correctly, in fact this hasn't been an > > > issue until last week. > > > > > Running Process Explorer from sysinternals on the server doesn't show > > > any locks or handles on the file. > > > > > Disabling our A/V scanner does not work. A reboot of the server will > > > fix the issue...however this is less than desirable. We're running > > > windows 2003R2 SP2, and our client machines are running XP Pro SP2. > > > Has anyone experienced this, and does anyone have suggestions? > > > > > Thanks! > > > > > Chris Matera > >
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