SP3 - Access is denied

May 14, 2008

Hi,

I receive this "Access is denied"-error when trying to install the Service

Pack 3 for Windows XP. When trackign down the error in the svcpack.log (see

udnerneath), it has apparently something to do with missing rights on my

registry, which is quit bizar because I am Administrator on my machine. I

gave my user explicit full control on my registry, but I still have this

error.

Does anybody has any idea how to fix this problem?

Thanks a lot in advance,

Pieter

The last lines of the log-file:

1318.578: DoInstallation: Installing assemblies with source root path:

c:\3734fad498122e8c3bd8d81bbecbbf7d\i386\

1327.063: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1328.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1328.813: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1328.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1332.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1335.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1336.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1338.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1338.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1338.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1339.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1339.703: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1339.828: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

1339.938: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

1339.938: Num Ticks for Copying files : 809235

1343.391: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for

ProductInstall.GlobalRegistryChanges.Install error: 0x5

1343.391: INF_REGISTRY Failed

1343.391: DoInstallation:DoRegistryUpdates failed

1369.688: Unregistration of sprecovr successful

1369.734: Access is denied.

2488.953: Message displayed to the user: Access is denied.

2488.953: User Input: OK

2488.984: Service Pack 3 installation did not complete. Select 'OK' to undo

the changes that have been made.

2492.188: Message displayed to the user: Service Pack 3 installation did not

complete. Select 'OK' to undo the changes that have been made.

2492.188: User Input: OK

2492.203: Starting process:

C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z

May 14, 2008

Re: SP3 - Access is denied

Error message when you try to install WinXP SP3: "Access is denied" or

“Service Pack installation did not complete”

http://support.microsoft.com/kb/949377

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Pieter wrote:

> I receive this "Access is denied"-error when trying to install the Service

> Pack 3 for Windows XP. When trackign down the error in the svcpack.log

> (see

> udnerneath), it has apparently something to do with missing rights on my

> registry, which is quit bizar because I am Administrator on my machine. I

> gave my user explicit full control on my registry, but I still have this

> error.

>

> Does anybody has any idea how to fix this problem?

<snip>

May 14, 2008

Re: SP3 - Access is denied

Error message when you try to install Windows XP SP 3:

"Access is denied" or "Service Pack installation did not complete"

http://support.microsoft.com/kb/949377/en-us

JS

"Pieter" <pieterNOSPAMcoucke@hotmail.com> wrote in message

news:Osc3tddtIHA.1936@TK2MSFTNGP04.phx.gbl...

> Hi,

>

> I receive this "Access is denied"-error when trying to install the Service

> Pack 3 for Windows XP. When trackign down the error in the svcpack.log

> (see udnerneath), it has apparently something to do with missing rights on

> my registry, which is quit bizar because I am Administrator on my machine.

> I gave my user explicit full control on my registry, but I still have this

> error.

>

> Does anybody has any idea how to fix this problem?

>

> Thanks a lot in advance,

>

> Pieter

>

> The last lines of the log-file:

> 1318.578: DoInstallation: Installing assemblies with source root path:

> c:\3734fad498122e8c3bd8d81bbecbbf7d\i386\

> 1327.063: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1328.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1328.813: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1328.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1332.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1335.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1336.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1338.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1338.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1338.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1339.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1339.703: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1339.828: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

> 1339.938: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

> 1339.938: Num Ticks for Copying files : 809235

> 1343.391: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for

> ProductInstall.GlobalRegistryChanges.Install error: 0x5

> 1343.391: INF_REGISTRY Failed

> 1343.391: DoInstallation:DoRegistryUpdates failed

> 1369.688: Unregistration of sprecovr successful

> 1369.734: Access is denied.

> 2488.953: Message displayed to the user: Access is denied.

> 2488.953: User Input: OK

> 2488.984: Service Pack 3 installation did not complete. Select 'OK' to

> undo the changes that have been made.

> 2492.188: Message displayed to the user: Service Pack 3 installation did

> not complete. Select 'OK' to undo the changes that have been made.

> 2492.188: User Input: OK

> 2492.203: Starting process:

> C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z

>

May 14, 2008

Re: SP3 - Access is denied

SP3 can not be installed unless you already have at least SP1 installed.

On 14/05/2008 "Pieter" <pieterNOSPAMcoucke@hotmail.com> wrote:

>Hi,

>

>I receive this "Access is denied"-error when trying to install the Service

>Pack 3 for Windows XP. When trackign down the error in the svcpack.log (see

>udnerneath), it has apparently something to do with missing rights on my

>registry, which is quit bizar because I am Administrator on my machine. I

>gave my user explicit full control on my registry, but I still have this

>error.

>

>Does anybody has any idea how to fix this problem?

>

>Thanks a lot in advance,

>

>Pieter

>

>The last lines of the log-file:

>1318.578: DoInstallation: Installing assemblies with source root path:

>c:\3734fad498122e8c3bd8d81bbecbbf7d\i386\

>1327.063: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1328.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1328.813: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1328.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1332.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1335.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1336.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1337.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1338.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1338.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1338.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1338.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1338.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1339.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1339.703: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1339.828: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0

>1339.938: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2

>1339.938: Num Ticks for Copying files : 809235

>1343.391: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for

>ProductInstall.GlobalRegistryChanges.Install error: 0x5

>1343.391: INF_REGISTRY Failed

>1343.391: DoInstallation:DoRegistryUpdates failed

>1369.688: Unregistration of sprecovr successful

>1369.734: Access is denied.

>2488.953: Message displayed to the user: Access is denied.

>2488.953: User Input: OK

>2488.984: Service Pack 3 installation did not complete. Select 'OK' to undo

>the changes that have been made.

>2492.188: Message displayed to the user: Service Pack 3 installation did not

>complete. Select 'OK' to undo the changes that have been made.

>2492.188: User Input: OK

>2492.203: Starting process:

>C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z

>

May 14, 2008

Re: SP3 - Access is denied

Sorry, the windows support did not work either. it caused all my network

connections to disappear!! One hour and a Half on phone iwth microsoft did

not help or find solution.

"PA Bear [MS MVP]" wrote:

> Error message when you try to install WinXP SP3: "Access is denied" or

> “Service Pack installation did not complete”

> http://support.microsoft.com/kb/949377

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> Pieter wrote:

> > I receive this "Access is denied"-error when trying to install the Service

> > Pack 3 for Windows XP. When trackign down the error in the svcpack.log

> > (see

> > udnerneath), it has apparently something to do with missing rights on my

> > registry, which is quit bizar because I am Administrator on my machine. I

> > gave my user explicit full control on my registry, but I still have this

> > error.

> >

> > Does anybody has any idea how to fix this problem?

> <snip>

>

May 14, 2008

Re: SP3 - Access is denied

Either call them back or begin your own thread, please.

Dennis wrote:

> Sorry, the windows support did not work either. it caused all my network

> connections to disappear!! One hour and a Half on phone iwth microsoft

> did

> not help or find solution.

>

> "PA Bear [MS MVP]" wrote:

>

>> Error message when you try to install WinXP SP3: "Access is denied" or

>> “Service Pack installation did not complete”

>> http://support.microsoft.com/kb/949377

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> Pieter wrote:

>>> I receive this "Access is denied"-error when trying to install the

>>> Service

>>> Pack 3 for Windows XP. When trackign down the error in the svcpack.log

>>> (see

>>> udnerneath), it has apparently something to do with missing rights on my

>>> registry, which is quit bizar because I am Administrator on my machine.

>>> I

>>> gave my user explicit full control on my registry, but I still have this

>>> error.

>>>

>>> Does anybody has any idea how to fix this problem?

>> <snip>

May 14, 2008

Re: SP3 - Access is denied

You have access permission problem on registry.

(1) Open a file "setupai.log" at C:\windows (use notepad or WordPad)

(2) Search a word for "denied"

(3) You will find which key(s) is causing "Access denied" error.

(4) Open "regedit.exe"

(5) Search for problem key(s).

(6) Check permission for problem key(s).

Change "Administrators" permission to "Full Control"

(7) Try to SP3 update again...

or

Try method 3 on from MS to change permission.

http://support.microsoft.com/kb/949377

This will change ALL administrators permissions within registry.

Good Luck!

"Pieter" <pieterNOSPAMcoucke@hotmail.com> wrote in message

news:Osc3tddtIHA.1936@TK2MSFTNGP04.phx.gbl...

> Hi,

>

> I receive this "Access is denied"-error when trying to install the Service Pack 3 for Windows XP.

> When trackign down the error in the svcpack.log (see udnerneath), it has apparently something to

> do with missing rights on my registry, which is quit bizar because I am Administrator on my

> machine. I gave my user explicit full control on my registry, but I still have this error.