no sound device

[whitpit]

Hi,

I have a sony vaio vpcw11s1e and have just fitted a new hard drive. I installed windows xp and then downloaded the drivers from the sony web site. my problem is that i have no sound, there is no sound device being found.

Please help and many thanks in advance.

[Jelly Bean]

Are you sure you have downloaded the Realtek driver and installed it?

[PseFrank]

Hi Whitpit....

 

Which service pack was included in the version of win xp that you installed?

 

If you have anything other than SP3 installed you may not be able to receive security updates. Click on the link below, and carefully read the information given.

 

How to obtain the latest Windows XP service pack

 

Press down the Flag/start key + Pause/break to find out which service pack you have installed. When SP3 has been installed along with all other updates, please get back to us.

[Dalo Harkin]

You may have to install the driver manually from control panel>device manager

 

If you click update driver, there are a few options, select the bottom where you will choose a driver to install - there should be one listed that is Microsoft - use that and you should get sound...

[whitpit]

I have sp2

 

I cant download/update driver from control panel device manager as there is no device detected

 

thanks again for all the help

[RandyL]

I see VPCW11S1E/P, VPCW11S1E/T and VPCW11S1E/W at the Sony site. It appears that the audio driver from Sony is the same for all of them. Did you download the Audio_Driver_Realtek_5.10N_Q_32_5.10.0.5830.zip from Sony?

[whitpit]

I have done that and no good.

 

now installing xp sp3.

[whitpit]

sp3 installed and now all ok.

 

Many thanks to everyone